Warranty Information
Grey Technology has provided the
SW19 Cordless Power Sweeper with a
12 month guarantee
.
In Guarantee:
Please retain your receipt as proof of purchase.
In the rare and unfortunate event of your
Gtech product being faulty, please accept
our apologies and we will aim to remedy the
problem as fast as possible once brought to our
attention. However please be aware that due
to Company Policy, Grey Technology can only
repair or replace all or part of the product if proof
of purchase is provided and the claim is made
within 12 months of the purchase date.
If your product is within the 12 months warranty
period you should either return this product with
its receipt to the retailers where the product was
purchased or if a simple part or advice is required
ring the Gtech Helpline where we will be more than
happy to assist.
Note: Gtech cannot refund any monies if the
product was brought from a third party.
Note: The battery is a consumable item and is
not covered by this guarantee.
We would like to remind our customers that
the Gtech guarantee does not cover any
unauthorised repairs and will be annulled:
1
if the product has been damaged due to
incorrect use or maintenance.
2
if any part is modified or replaced or if it is
used in any way that is not
recommended by Gtech.
3
if it is used with any parts not produced or
not recommended by Gtech.
4
if it is used for purposes other than those
specified by Gtech.
If after reading the manual and following the
instructions you are sure that the product is
defective please call the
Gtech Helpline on
01905 345891
.
A Customer Service Advisor will be available
to deal with any problems you have with our
product. To assist them please be ready with
the product, a detailed description of the
problem, and your proof of purchase.
Out of Guarantee:
If your Gtech product is over 12 months old
and you need any parts or advice then please
contact our Helpline. Parts will be sent out
usually within 3 weeks of request.
customer helpline
01905 345891 [email protected]
www.gtechonline.co.uk
The symbol indicates that this product is
covered by legislation for waste electrical and
electronic products (EN2002/96/EC)
When the sweeper has reached the end of its
life, it and the NiMH battery it contains should
not be disposed of with general household
waste. The battery should be removed from
the sweeper and both should then be disposed
of properly at a recognised recycling facility.
20/04/11
WARNING: Only use the charger supplied with
the product.
Call your local council, civic amenity site, or
recycling centre for information on the disposal
and recycling of electrical products.
Alternatively visit
www.recycle-more.co.uk
for advice on recycling and to find your nearest
recycling facilities.
Using another charger may damage the
product and the battery and will invalidate
your guarantee.
clever cordless creations
