Troubleshooting
Reduced suction
1. Check for blockages.
2. Clean the brush-bar.
3. Check if the bag is full and
needs emptying.
4. Check the lid is closed properly.
Unexpectedly short battery life
1. Check the battery is fully charged.
2. Clean the brush-bar.
3. The run-time will vary depending on the
surfaces you are cleaning.
Battery will not charge
1. Check the charger is correctly connected
to the battery and mains supply.
2. Check the wall socket is switched on.
3. Try another plug socket.
4. Check the charger cord for signs of wear
or damage.
My vacuum won’t switch on
1. Check the battery is connected.
2. Check the battery is fully charged.
Brush-bar has ejected
1. Check for blockages.
2. Clean the brush-bar.
‘G’ on battery shows amber for
5 seconds
The brush-bar is jammed:
1. Turn off the Product, remove the battery
and clear the blockage.
The unit has over-heated:
1. Leave to cool down.
‘G’ on battery shows red
Contact Gtech.
Product care
Your product doesn’t need much maintenance: replace bags when full, keep the brush-bar tangle-
free and charge the battery. Wipe it with a dry cloth if it gets dirty. Before maintaining any part of the
product, remove the battery.
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