Problem
Solution
No audio from a
Bluetooth device
Poor sound
quality from
a Bluetooth device
No Audio from
AUX source
Poor sound quality
from AUX source
●
Make sure your Gsou U180 is not muted and the
volume is up.
●
Make sure your Bluetooth device is playing audio and
volume is up
●
Your Bluetooth device may be out of range, move
closer and try
●
Turn your Bluetooth speaker off and back on
●
Make sure your connected device is on and playing
●
Make sure you speaker is in AUX in mode
●
Make sure the audio cable is correctly inserted
●
Increase the volume level on the device and speaker
●
Reduce the volume level on the AUX source
●
Make sure the 3.5mm audio cable is fully inserted into
the speaker and device.
●
Make sure your audio source and music file is not of
poor quality
●
Your Bluetooth device may be out of range, move
closer and try again
●
Move your Bluetooth device and /or Gsou u speaker
from any device that generates electromagnetic
interference, such as another Bluetooth device, cordless
phone, microwave oven or wireless router.
●
Try to turning off WIFI to improve audio quality
●
Make sure your music file is not poor quality.
●
Turn your Bluetooth speaker off and back on.
