36 ENGLISH
TROUBLESHOOTING ______________________
Problem
Cause
Solution
The appliance does not work.
The appliance is not connected
to the mains.
Plug in and press the switch.
Check the cable and the Plug
No or delayed response in
several trials of pressing on
function key on the panel
Appliance
is
under
an
electromagnetic interference
Dirt over the panel
Unplug the appliance. Restart
after few minutes
Clean the panel with the cloth
provided
The coffee is not hot enough.
The cups have not been
preheated.
The brewing unit is too cold.
Rinse the appliance at least 3
times before making the coffee.
The coffee cannot come out
from spout.
Empty system function maybe
used before.
Press the hot water button until
water can come out from spout.
The first cup of coffee is poor
quality.
The first run of grinder does not
pour sufficient quantity coffee
power into the brewing unit.
Throw the coffee away. The
other coffees will always be of
good quality.
The touch buttons are not
sensitive
Excessive scale has built
up.
Descale the appliance.
The water tank is removed
/ the water level is very
low in the water tank but
have no alert.
The area near the water
tank connector is wet.
Wipe the water around the
water tank
connector
Internal drip tray is filled with a
lot of water.
Coffee powder too fine which
block the water to come out.
Adjust the coffee fineness to
bigger dot during grinder
operation.
Coffee is delivered too slowly or
a drop at a time.
Coffee powder too fine which
block the water to come out.
Adjust the coffee fineness to
bigger dot during grinder
operation.
Lack of bean indicator flashes
but there is still a lot of coffee
bean inside the container.
Internal coffee powder outlet is
blocked.
To follow the steps of section
E (V. Cleaning coffee powder
outlet).
