Grundig GR33KN4686DVW, User Manual

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EN / 28
2. The guarantee will automatically be void
if the product is installed or is used in
commercial or non-residential domestic
household premises, unless we have
previously agreed to the installation en-
vironment.
3. The product must be correctly installed,
located and operated in accordance
with the instructions contained in the
User Instructions Booklet provided with
your product.
4. Professional installation by a qualified
Electrical Domestic Appliance Installer is
recommended for all Washing Ma-
chines,Dishwashers and Electric Cook-
ers (as incorrect installation may result in
you having to pay for the cost of repair-
ing the product).
5. Gas Cookers must be professionally in-
stalled by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered
gas installer.
6. This guarantee is given in respect of
products purchased and used within the
United Kingdom and the Republic of Ire-
land.
7. This guarantee is effective from the initial
date of purchase of a new product from
an authorised retailer and will be void if
the product is resold.
8. This guarantee does not apply to
graded sales (where the product is pur-
chased as a “second”).
9. Possession of a copy of these terms
and conditions does not necessarily
mean that a product has the benefit of
this guarantee. If you have any ques-
tions, please call our Call Centre on the
number set out above.
10. The Manufacturer reserves the right to
terminate the guarantee if its staff or
representatives are subjected to phys-
ical or verbal abuse in the course of car-
rying out their duties.
11. Optional extras, where available (i.e. ex-
tendable feet) are supplied on a
chargeable basis only.
Does Grundig offer replacements?
This is a repair-only guarantee. On occasion,
the Manufacturer may at its sole discretion,
replace your product with a new product in-
stead of carrying out a repair. Where a re-
placement is offered, this would normally be
an identical model but when this is not pos-
sible, a model of similar specification will be
provided. The Manufacturer will cover the
costs and arrange for the delivery of the new
product and for the return of the old product.
Any costs related to disconnecting the faulty
product and installing the replacement
product will not be borne by the Manufac-
turer unless previously agreed to in writing.
The original guarantee will continue to apply
to the replacement product; the new
product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday
9.00am to 5.00pm. Appointments outside
these hours may be possible at the sole dis-
cretion of the Manufacturer but cannot be
guaranteed. Whilst our Engineers will en-
deavour to minimize inconvenience and to
meet requests for specific timed appoint-
ments, this cannot be guaranteed. We will
not be liable for delays or if it is unable to
carry out a repair because a convenient ap-
pointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to
the Engineer that your product is covered by
this guarantee with a proof of purchase. The
Manufacturer reserves the right to charge for
the reasonable cost of any service call if:
You cannot provide evidence that your
product is covered by this guarantee.
• Where a service call has been made and
the engineer finds that there is no fault
with your product.
• That your product has not been installed
or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something
other than faulty materials, defective com-
ponents or manufacturing defects.