Excluded products
8.
This Warranty does not apply to Equipment that Grundfos imports that is not manufactured by Grundfos (or one of its related compa-
nies). However:
a.
FOR EQUIPMENT PURCHASED IN AUSTRALIA:
The Customer is entitled to the benefit of the warranty provided by the
overseas manufacturer of that Equipment (if any), and any rights the Customer may have under the Australian Consumer Law
(
ACL
).
b.
FOR EQUIPMENT PURCHASED IN NEW ZEALAND:
The Customer is entitled to the benefit of the warranty provided by the
overseas manufacturer of that Equipment (if any), and any rights the Customer may have under the Consumer Guarantees
Act 1993 (
CGA
) that have not otherwise been lawfully excluded.
Warranty is additional to statutory consumer rights
9.
This Warranty is in addition to and does not exclude, restrict or modify in any way any non-excludable statutory rights the Customer
may have, including any rights the Customer may have under the ACL or the CGA (as applicable).
10.
FOR EQUIPMENT PURCHASED IN AUSTRALIA:
Grundfos Australia provides the following advice to all Customers who are con-
sumers as defined by the ACL and to whom the ACL applies, as required by the ACL:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
11.
FOR EQUIPMENT PURCHASED IN NEW ZEALAND:
Grundfos NZ provides the following advice to all Customers who are consum-
ers as defined by the CGA and to whom the CGA applies:
Unless the provisions of the CGA have been lawfully excluded, the guarantees and the remedies for failure to comply with those guar-
antees as set out in the CGA shall apply. Such remedies include the repair or replacement of the Equipment or, where the failure is of
a substantial character, the rejection of the Equipment or compensation for the reduction in value of the Equipment. In addition to
these remedies, you are also entitled to compensation for reasonably foreseeable loss or damage resulting from the failure.
How to claim
12.
Instructions for making a Warranty claim:
a.
The Customer must inform Grundfos as soon as any Warranty claim arises. The Customer must contact Grundfos:
i.
in writing, by notice sent to:
FOR EQUIPMENT PURCHASED IN AUSTRALIA:
Grundfos Pumps Pty Ltd
515 South Road, Regency Park, South Australia, 5010;
FOR EQUIPMENT PURCHASED IN NEW ZEALAND:
Grundfos Pumps New Zealand Ltd
17 Beatrice Tinsley Crescent, Albany, North Shore City, 0632
; or
ii.
by returning the item to the place of purchase and requesting them to complete the required documentation (a Goods
Return Advise or a Field Warranty Claim Form) and send it to Grundfos.
b.
The Customer must provide Grundfos with a description of the problem encountered with the Equipment, the Equipment mod-
el number, serial number, and date of purchase. Most importantly, the Customer must provide Grundfos the original proof of
purchase. The Customer will bear the cost of notifying Grundfos of the Warranty claim.
384
Appendix A
Summary of Contents for Unilift KP 150
Page 2: ......
