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2018-11-8    3  /  16 

 

 
 
 
GROWATT NEW ENERGY Technology CO., LTD 

Building B,Jiayu Industrial Zone, 28 Guangming   
Road, Shiyan,Baoan District, Shenzhen,China 

 

T / F + 86 755 2747 1900 

[email protected]

   

www.ginverter.com   

 
1. Introduction 

There are four types of Wi-Fi modules, the difference is shown on below chart: 

Difference   

Old Wi-Fi 

Wi-Fi-E(1) 

Wi-Fi-E(2) 

Wi-Fi-S 

SN Begin 

AHXXXXXXXX 

4KXXXXXXXX 

IUBXXXXXXXX 

JPCXXXXXXX 

Color 

White 

White 

White 

Black 

LED 

1LED 

1LED 

3LEDs(red,green,blue) 

3LEDs(red,green,blue) 

How to configure  Via built in 

webpage 

Shinephone 

app 

Shinephone app 

Shinephone  app/built  in 

webpage 

New and old time  Stop production 

at the end of 

2015 

Stop production 

in Sep.2017 

Start in Sep.2017   

Start in Q1, 2018 

Latest firmware   

4.0.0.0 

1.1.2.3 

1.1.1.9 

1.7.6.4 

 

2. Troubleshooting 

 

2.1 Wifi device is not powering on 

There is a blue LED Indicator near the KEY position, take out the black cover to check its status. 

If it is off, it means it is not getting power. 

 

Picture2.1.1 blue LED 

Solution:

Some models( (MTL-S) have a DIP switch at the right side of the RS232 port. Please turn the 

pin1 to ON status, and keep pin 2 OFF. Please refer to the following picture: 

Summary of Contents for Wi-Fi-E Series

Page 1: ...Technology CO LTD Building B Jiayu Industrial Zone 28 Guangming Road Shiyan Baoan District Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com Troubleshooting Guide for Growat...

Page 2: ...ering on 3 2 2 Datalogger already exist 4 2 3 Connected successfully but no device found 6 2 4 Time on the platform is wrong 7 2 5 After resetting the password or replacing the router the connection l...

Page 3: ...red green blue How to configure Via built in webpage Shinephone app Shinephone app Shinephone app built in webpage New and old time Stop production at the end of 2015 Stop production in Sep 2017 Start...

Page 4: ...Datalogger already exist When you are adding the data logger but it shows the message it means the datalogger is already occupied by an account Solution If you don t know which account is linked to th...

Page 5: ...8 Guangming Road Shiyan Baoan District Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com 2 Go to the main menu 3 Click plus at the top right Datalogger list 4 Press hold the...

Page 6: ...Guangming Road Shiyan Baoan District Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com 2 3 Connected successfully but no device found This problem will happen when you have...

Page 7: ...ter com www ginverter com 2 4 Time on the platform is wrong 2 4 1 Check and change it on ShineServer web page 1 Please click on the user centre 2 You will see the plant details on the bottom of this p...

Page 8: ...t Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com 2 4 2 Check and change it on mobile ShinePhone APP 1 Please find and click Me at the bottom right Configuration of PV Plan...

Page 9: ...2018 11 8 9 16 GROWATT NEW ENERGY Technology CO LTD Building B Jiayu Industrial Zone 28 Guangming Road Shiyan Baoan District Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com...

Page 10: ...tion everytime datalogger connects to network will synchronize invert time automatically according to its time zone 2 5 After resetting the password or replacing the router the connection lost The shi...

Page 11: ...e 28 Guangming Road Shiyan Baoan District Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com 2 6 Forget server password 2 6 1 Solution go to http server growatt com click forg...

Page 12: ...hiyan Baoan District Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com 2 6 2 E mail password forget too can t receive reset email Solution Please contact your local seller or...

Page 13: ...Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com 2 7 Data upload interval shows messy code Solution The datalogger is broken contact your local seller for a new one 2 8 Data...

Page 14: ...018 11 8 14 16 GROWATT NEW ENERGY Technology CO LTD Building B Jiayu Industrial Zone 28 Guangming Road Shiyan Baoan District Shenzhen China T F 86 755 2747 1900 service ginverter com www ginverter com...

Page 15: ...when connect to router but shows connection with mobile hot spot Description shows lost when connected to router but works well with mobile hot spot Solution 1 Use mobile as hotspot to connect datalo...

Page 16: ...na T F 86 755 2747 1900 service ginverter com www ginverter com 3 0 How to change my username You can create an username then login the old username go to user center plant overview click edit button...

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