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MAGELLAN MSS - M

obile

atellite Internet

ystem

MAGELLAN MSS Users Manual

Updated 3/30/2006

Summary of Contents for MAGELLAN MSS

Page 1: ...MAGELLAN MSS Mobile Satellite Internet System MAGELLAN MSS Users Manual Updated 3 30 2006...

Page 2: ...WAY MODEM STATUS 17 CONNECTING COMPUTERS 19 ROUTER WI FI CONFIGURATION 25 CONFIGURING EMAIL ACCOUNTS 25 OPTIMIZATION 26 APPENDIX A EXPLANATION OF MAGELLAN ADMIN WINDOW 27 APPENDIX B CONFIGURING THE RO...

Page 3: ...ystem by a certified dealer SYSTEM ACTIVATION MANUAL Dealer Only Configuration and activation of the MAGELLAN system by a certified installer after the unit has been physically installed MAGELLAN FEAT...

Page 4: ...ating experience SYSTEM OVERVIEW MOBILE OFFICE Ground Control has been servicing a huge variety of companies who wish to extend their area of influence with mobile offices Mobile classrooms dental off...

Page 5: ...please visit Ground Control at www groundcontrol com MONTHLY SATELLITE INTERNET SERVICE Ground Control manufactures the Magellan AND we are also the Internet Service Provider of the system through Hug...

Page 6: ...trol Panel by simply pressing the Find Satellite button You may also operate the system by any computer that is connected to the network The MAGELLAN Administrative screens allow you to observe and co...

Page 7: ...ponents 1 The Automatic Pointing Satellite Dish on the roof 2 The MAGELLAN Remote Control Panel 3 The Wireless Router 4 The HughesNet DW7000 or DW7700 Satellite Modems THE MAGELLAN AUTOMATIC POINTING...

Page 8: ...ight 85lbs The 95 meter systems allows for far greater speeds then the 74 meter system The dish weighs about 75 lbs 74 system and 85 lbs 95 system on top of the roof and when stowed is 13 or 14 high w...

Page 9: ...one of the buttons on the MAGELLAN Remote Panel you can Find Satellite or Stow Dish without the need of a computer The MAGELLAN is a self contained system and does not require computer intervention t...

Page 10: ...ny non wireless router The Wireless Password Protection of the Linksys is capable of 128 bit encrypted for added security THE HUGHESNET DW7000 SATELLITE MODEMS The DW7000 satellite modem from HughesNe...

Page 11: ...draw as little power as possible you may turn off just the MAGELLAN by simply unplugging it from the power bar and this will not affect your Internet connectivity Of course the dish must have acquire...

Page 12: ...ORTANT FACTS 2 This unit uses a compass to find the satellite The compass can not get an accurate if it is near large iron or steel objects for example a nearby steel bodied vehicle tanks bridges etc...

Page 13: ...e EXPLIANTION OF LED LIGHTS Moving The Dish is moving Searching The Dish is searching for the satellite in a rectangular search window Stowed The dish is stowed On Signal The satellite has been found...

Page 14: ...Remote Panel is on you may press the Power button to turn power off but this will only turn power off on the Remote Panel itself and not the dish electronics This is done for security reasons for fut...

Page 15: ...he buttons on the Remote Panel when the panel is turned on FIND SATELLITE Using the MAGELLAN Admin Window Press the Find Satellite button on the admin screen The dish will go up find satellite peak on...

Page 16: ...he dish is already on satellite it will simply re peak on signal This is handy for when a bus or truck air brakes have settled overnight You may override GPS and Vehicle Heading and the size of your s...

Page 17: ...ssible and will show your current state of connectivity to HughesNet To access it type in 192 168 0 1 on the MAGELLAN network Note on the above screen that System Status is red and under it read Probl...

Page 18: ...is actually happening If you want to get information about your satellite connection click on the round System Info button This screen below is used to troubleshoot your HughesNet connection if you ar...

Page 19: ...mputer connecting to the MAGELLAN network must be able to receive an IP address automatically In networking terms this is called DHCP and is a function of the Router When a computer connects to the ne...

Page 20: ...twork settings for both types of connections Double Click on Internet Protocol TCP IP from the window that appears to make the window below appear Make sure to check the box that will bring up your ne...

Page 21: ...unicate with the Router DIRECT ETHERNET CONNECTION If you have set your Network settings to Obtain and IP address automatically then there is nothing more you have to do You may connect to the MAGELLA...

Page 22: ...reless card from your computer you may sometimes be presented one or more wireless connection if more than one access point is located in your vicinity You may also be presented by a login name and pa...

Page 23: ...23 23 ACCESSING THE MAGELLAN WIRELESS SYSTEM STEP 1 Open up the Control Panel STEP 2 Open up Network or Network Connections from the control panel...

Page 24: ...will connect to Simply double click on the box to bring up a password screen seen below NOTE Your Wireless Network Screen may be slightly different but they all work relatively the same If the access...

Page 25: ...ime your computer connects to this network you password will be saved and you will automatically log in without having to type the password in again Troubleshooting If you are having problems connecti...

Page 26: ...TION It is wise to optimize all client computers connected to the MAGELLAN system to take advantage of web acceleration and other speed accelerators of HughesNet Please visit http www groundcontrol co...

Page 27: ...be reached from any connected computer by typing in 192 168 1 2 on any browser On the above screen the HughesNet DW7000 modems shows a Signal Quality of 11 anything under 31 is offline the current Sta...

Page 28: ...rees longitude or satellite G11 DW7000 uncommissioned modems will show Satellite 99 as the default satellite If you have a satellite reading of 0 0 then it means that your HughesNet modems are not res...

Page 29: ...ed for advanced cross pol alignments Please refer to the MAGELLAN Activation Manual for more information on cross pol and switching satellite transponders OVERRIDING THE VEHICLE HEADING If the dish is...

Page 30: ...STATUS WINDOW The Status Window is a great resource to troubleshoot your system if problems occur TX 6 RX 3 This is the actual status of the DW7000 modems For a list of what TX and RX stats codes mea...

Page 31: ...ow the DW7000 window on the same screen as the MAGELLAN Admin Window You may always bring up the DW7000 screen on a different browser window Simply type in 192 168 0 1 to access this screen ADD TO YOU...

Page 32: ...installer But there may come a time where you think the compass could be better set for normal operation There are two ways of doing this The preferred way is when you are already online because once...

Page 33: ...Window is constantly refreshing itself and this makes an annoying clicking sound This is an Internet Explorer oddity but the good news is that this sound may be deactivated To do so open up the Windo...

Page 34: ...ion for the MAGELLAN To start Check to see that your computer is connected directly to the Router via an Ethernet cable or by wireless device Type in 192 168 1 1 in the browser window Above is the def...

Page 35: ...DHCP install Make sure the Local IP Address is 192 168 1 1 sometimes the router is not defaulted at this number TURNING OFF ON WI FI You may want the ability to create a Wi Fi Hot Spot for connecting...

Page 36: ...NNECTION You will want to name your Wireless Access Point The name you choose for your access point will broadcasted and displayed to any computer trying to locate a wireless network to connect to CHA...

Page 37: ...channels but may help if you have interference from other networks transmitting on the same channel ENABLE SECURITY ON WI FI You have the option of password protecting the customer s Wi Fi connection...

Page 38: ...paste them to a document or text file for cutting and pasting later Remember these passwords are only for those who want to connect to the Wi Fi router If you forget the passwords you ll need to dire...

Page 39: ...to connect to the Router then it is functioning correctly Choose a different channel for the Router to transmit on If there is another Wi Fi access point in the area it could be causing interference...

Page 40: ...ly while the dish is online or from the Ground Control support pages of the MAGELLAN system AUTOMATIC MAGELLAN FLASH UPDATE While you re online open up the MAGELLAN Main screen by typing in 192 168 1...

Page 41: ...eb site click on the version of software you wish to update your mobile mount to from the support pages Note that the software revisions are the actual date and time of the software build Make sure th...

Page 42: ...168 1 2 to make sure your dish is responding STEP 4 Run the Updater Program Inside the folder you just unzipped run the Update program AutoUpdate exe You may wish to read the Revision History file to...

Page 43: ...e mobile satellite dish Make sure that the folder you are looking at is the correct folder Use the pull down window to change it if you need to The Open window will not always display the folder that...

Page 44: ...e Alarm or other firewall that keeps programs from accessing the Internet Click on OK STEP 5 Reboot the dish Unplug the dish power Wait 15 seconds and then plug the power back in Refresh the Dish Admi...

Page 45: ...h Ethernet Cable directly to the computer to access the Administrative screen Reboot the Dish after you connect the cable Make sure your computer is set up to automatically receive an IP address Make...

Page 46: ...vation MANUAL STOW 3 Remove the Elevation Motor which will allow the Elevation gear to move freely MANUAL STOW PROCESS 4 The worst of all scenarios is actually removing the MAGELLAN There are only 6 n...

Page 47: ...ng up your search window Ground Control Technical Support is available 24 7 at 805 542 0688 or by email at support groundcontrol com CONNECTING TO THE NETWORK ISSUES Never loop an Ethernet cable aroun...

Page 48: ...e mss is reset by the software This allows the unit to clear its memory when the customer turns it off from the keypad 3 If the power is noisy or removed from the MSS it will reset We have seen poor c...

Page 49: ...outer NAT Supported by included router Port Mapping Supported by included router Networkable Yes no per seat charges Wi Fi Access Point Yes included at no additional cost Ethernet Port 10 100 Mbps RF...

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