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MAINTENANCE
Check your cot regularly. Retighten all bolts. For after sales service contact Grotime Service Australia on
1300 799 912; or New Zealand on 0508 476 932;
CONTACT US
AUSTRALIA - 10 Martini Parade Lithgow NSW 2790
Phone 1300 799 912 Email [email protected] Web www.grotime.net
NEW ZEALAND - 9 Greenacres Road North Richmond, Nelson 7050
Phone 0508 476 932 Email [email protected] Web www.grotime.co.nz
RECOMMENDED MATTRESS SIZE
This cot has been manufactured for use with a mattress which measures 760mm in width and 1300mm in length and 130mm
in thickness. The width and length are specified because it is important that the gaps between the mattress and the sides and
ends of the cot will not exceed 40mm. This is to minimise the risk of the child’s limb becoming caught in the gap. The thicknes
s
of the mattress has been specified to ensure that the depth of the cot is greater than 500mm with the mattress base in the lowe
st
position to minimise the risk of a child climbing or falling out of the cot.
5 YEAR NURSERY FURNITURE WARRANTY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
In order for your claim to be processed in an efficient timely manner please follow the warranty claims process as out lined
below.
Fill in the online customer service form found on the following link
http://grotime.net/customer-service-form
If you are unable for any reason to process your warranty claim using the online customer service form please call our
Grocorp aftersales service department on toll free 1300 799 912 or email [email protected]
In order for your claim to be processed you will need to provide to Grocorp with an original proof of purchase. For
example original retailer purchase receipt, bill of sale, invoice, lay-by docket, credit card receipt or similar proof of
purchase.
Note; providing attached photographs with your claim will greatly enhance the speed in which your claim is processed.
This warranty does not obligate Grocorp to bear transportation costs incurred in the repair or replacement of any defective
parts and excludes any superficial scratches, dents, scrapes or blemishes to paint work or timber surfaces. This Warranty
does not cover faults or defects caused by:
To the fullest extent permitted by law, Grocorp excludes all liability for damage or injury to any person, damage to any
property, and any indirect consequential or other loss or damage.
Unsuitable, improper use or use not in accordance with the manufactures specifications;
Incorrect installation or installation not in accordance with instructions provided;
Normal wear and tear;
Inadequate or complete lack of maintenance;
Chemical, electrochemical or electrical influences; or
Harsh detergents or abrasive cleaners used on product finishes.
WARNING
TO PREVENT FALLS, THE
MATTRESS BASE OF THIS
COT SHOULD BE ADJUSTED
TO THE LOWEST POSITION
BEFORE CHILD CAN SIT UP.
WARNING
ENSURE YOUR CHOSEN LOCATION FOR THE COT IS A REASONABLE DISTANCE FROM
CURTAINS, BLINDS, HEATERS, AND POWER POINTS. ALWAYS KEEP MEDICATION, STRING,
ELASTIC, SMALL TOYS OR SMALL ITEMS SUCH AS MONEY OUT OF REACH FROM ANY
POSITION IN THE COT.
BEFORE ASSEMBLING THE COT, ENSURE YOU HAVE A CLEAR AREA ON CARPET OR A THICK
BLANKET OR RUG. NEVER ASSEMBLE ON A HARD SURFACE.
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Discolouration caused to timber finish by ultra violet (UV) rays or overexposure to direct sunlight
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