An invoice is attached to every GROSPOL
consignment. The invoice is a proof of purchase
and a warranty document in case of a claim. We
can also issue a separate warranty card at the
customer’s request.
WARRANTY CARD
PRODUCT NAME, TYPE:
Team Plus
...........................................................
PURCHASE DATE: .................................................................
......
................
PURCHASER: ........................................................................
.
......................
Warranty terms and conditions:
1. The warranty period for GROSPOL products is 36 months from the date of purchase. A
complaint will be accepted only if a proof of purchase is presented: receipt, invoice with the
date of purchase. This warranty does NOT have to be signed.
2. In case of defects, the user should send a claim in writing: by fax: 22 781-78-94 or by
email: [email protected]
3. Product defects revealed after the warranty period are removed free of charge within 14
business days from the day of complaint acceptance.
4. In case when defect removal is impossible or entails excessive costs, the manufacturer
can replace the product with a new one.
5. The warranty does not cover claims concerning:
- normal product wear and tear;
- mechanical damages of the product; defects caused by misuse (see: Rules of
proper product use);
- defects revealed after any modifications and design changes made without
the manufacturer’s consent.
6. In the matters not covered by the warranty, the Civil code, the Act on provision of services
by electronic means and the Act on consumers’ law protection shall apply.
7. For the matters not covered by the warranty, the Civil Code, the Act on provision of
services by electronic means and the Act on consumers’ law protection are valid.
Seller’s stamp and signature
1. Products should be used in compliance with their intended uses.
2. All GROSPOL products are intended to be used in dry and closed rooms.
3. Products should be used and stored away from fire sources.
4. Products should not be exposed to sunlight for a long period as the colours
may fade.
5. Products cannot be exposed to heat sources for a long period (distance from heat
sources not less than 1m).
6. Proper use of GROSPOL products will ensure long and failure-free operation.
7. Please DO NOT DO NOT press against the armrest with the whole body weight
when getting up.
USE
Rules for the proper product use
Chairs are intended to be used by one person at a time. It is prohibited to:
- Occupy the seat by more than one person simultaneously;
- Stand on the seat;
- Use the chair to transport heavy objects;
- Sit on the armrests.
MAINTENANCE, CLEANING
Upholstery
For upholstery cleaning, cleaning agents upholstery available on the market. It is
recommended to try the cleaning agent on the upholstery fragment.
Chromed and varnished components
Cleaning chromed and varnished components is recommended by using cleaning
agents intended for such a prupose without abrasives. Floors wehre
products with chromed and varnished elements stand should not be cleaned with
agents exerting harmful effects on chrome and varnishare located.
Plastic components
For plastic components, the user should use agents for plastic cleaning available on
the market.
NOTICE! Damages caused by incompliance with the mentioned rules are not
covered by the warranty.
