Grohe Europlus E + Powerbox 36 387, Manual

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8
Fault / Cause / Remedy
Fault Cause Remedy
Water not flowing • Water supply interrupted
• Filter in solenoid valve blocked
• Solenoid valve defective
• Plug-in connector without contact
• Generator defective
• Storage electronic defective
• Battery (Emergency power supply) empty
• Hands not in detection zone
• Cleaning mode activated - Open shut-off valves
- Clean filter
- Replace solenoid valve
- Check 4 plug-in connectors
- Replace generator
- Replace storage electronic
- Replace battery housing
- Hold hands directly under the spout
- Terminate cleaning mode prematurely or wait
3 minutes
Indicator lamp in the
sensor system flashes • Generator defective and battery almost
empty (Fitting is supplied by emergency
power)
• Storage electronic defective and battery
almost empty (Fitting is supplied by
emergency power)
- Replace generator and battery housing
- Replace storage electronic and battery
housing
Indicator lamp in storage
electronic does not light
while the water flow • Plug-in connector without contact
• Generator defective
- Check plug-in connection between generator
and storage electronic
- Replace generator and battery housing
Indicator lamp in storage
electronic flashes while
the water flow • Storage electronic defective - Replace storage electronic and battery
housing
Water flowing
continuously • Solenoid valve defective
• Thermal disinfection activated - Replace solenoid valve
- Wait 3.5 or 11 minutes
Undesired water flow • Sensor system detection zone set too high
for local conditions
• Automatic flushing activated
- Reduce range using remote control
(special accessory, Prod. No.: 36 407)
- Wait 1 - 10 minutes or deactivate automatic
flushing, see programme table
Flow rate too low • Mousseur dirty
• Filter in solenoid valve dirty
• Filter in connection hose dirty
• Water supply restricted - Clean or replace mousseur
- Clean filter
- Clean or replace filter
- Check supply lines, open shut-off valve
Mixing device incorrect • See “Flow rate too low”
• Limescale on mixer spindle
- Clean or replace mixer spindle