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Groen Vortex VRC-3E Service Manual Download Page 16

4

SECTION 4

TROUBLESHOOTING

Table of Contents

Page

4.1

TROUBLESHOOTING PROCEDURES  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.1 - 4.5

Call 1-800/676-9040 for Technical Support

i

Summary of Contents for Vortex VRC-3E

Page 1: ...Atmospheric Connectionless Steamers SERVICE MANUAL Models VRC 3E VRC 6E...

Page 2: ...1 1 2 GROEN CERTIFIED SERVICE 1 1 1 3 WARRANTY AND NON WARRANTY REPAIRS 1 1 1 4 SAFETY 1 1 1 5 GLOSSARY OF TERMS 1 2 1 6 TOOLS AND SUPPLIES 1 2 1 6 1 Required Tools 1 2 1 6 2 Recommended Instruments...

Page 3: ...Warranty provisions are clearly presented in the customer s Operator Manual Certain procedures for the cleaning and or adjustment of the Vortex Connectionless Steamer are presented in this man ual fo...

Page 4: ...owing abbreviations and terms are used in this manual BTU British Thermal Unit GPM Gallons Per Minute LED Lighting Emitting Diode MM Millimeter NEC National Electric Code N P T National Pipe Thread NS...

Page 5: ...ould have knowledge of the steamer operation as described in the Operations Section of this manual and a good understanding of service techniques as presented by the Groen Service School This service...

Page 6: ...2 Call 1 800 676 9040 for Technical Support i SECTION 2 OPERATION Table of Contents Page 2 1 CONTROLS 2 1 2 2 OPERATING PROCEDURE 2 2...

Page 7: ...when the bottom of the water reservoir becomes too hot The unit will automatically shut off and cannot be turned on again until the water reservoir cools down The HI TEMP light will remain illuminated...

Page 8: ...g steps If you want to steam the food for a certain length of time set the timer for that period The timer will automatically run the steamer for the set time and then turn it off A beeper will sound...

Page 9: ......

Page 10: ...3 Call 1 800 676 9040 for Technical Support i SECTION 3 INSTALLATION CLEANING AND TESTING Table of Contents Page 3 1 INSTALLATION 3 1 3 2 INSTALLATION CHECKLIST 3 3 3 3 CLEANING PROCEDURES 3 3...

Page 11: ...the chart below for the correct matching receptacle not supplied with the unit Single phase models are designed to be directly connected hard wired to the electrical supply Allow sufficient loop in t...

Page 12: ...s pointing in the upward position Shown below Stacking Units Instructions Remove drain containment pan from the bottom of unit s Unscrew to remove adjustable legs from base of Vortex unit s Unfasten n...

Page 13: ...ottle Measuring cup Nylon pad Towels Plastic disposable gloves B Procedure Exterior Cleaning a Prepare a warm solution of the mild detergent as instructed by the supplier Wet a cloth with this solutio...

Page 14: ...ation Do not use any acidic cleanser delimer descaler or chemical products to clean the unit IMPORTANT Do not use any metal material such as metal sponges or metal implements such as a spoon scraper o...

Page 15: ...Call 1 800 676 9040 for Technical Support INSTALLING CLEANING AND TESTING Notes...

Page 16: ...4 SECTION 4 TROUBLESHOOTING Table of Contents Page 4 1 TROUBLESHOOTING PROCEDURES 4 1 4 5 Call 1 800 676 9040 for Technical Support i...

Page 17: ...uit board is not illuminated No line voltage Blown 6 amp fuse F1 or F2 480v unit only torroid circuit breaker 480v unit only torroid transformer 10 volt transformer T2 Control board Incorrect wiring T...

Page 18: ...ormally open Press switch closed measure continuity Measure from 1 to ground while rotating reset handle If 12vdc and relay does not ener gize relay is bad Check per wiring diagram Reset breaker Measu...

Page 19: ...3 Probe measures open to ground without water Short probe wire to ground to simulate water Substitute to test Valve is normally closed When water is below High probe 24vac is applied to coil of valve...

Page 20: ...rates at a slightly lower temperature Hold mode comes up to temperature more slowly and maintains a temperature of 180 degrees Timer Control board Light and timer board Incorrect wiring Timer Control...

Page 21: ...5 VRC 6E 240 Single Phase 50 14 4 VRC 3E 208 Three Phase 25 14 5 VRC 3E 240 Three Phase 21 7 19 5 VRC 3E 480 Three Phase 10 8 77 VRC 3E 208 Single Phase 43 2 14 5 VRC 3E 240 Single Phase 37 5 19 5 Spe...

Page 22: ...3 5 7 DOOR GASKET 5 3 5 8 DOOR SPRING 5 4 5 9 DOOR LOCKING PIN AND LOCK 5 4 5 10 DRAIN VALVE ASSEMBLY 5 4 5 11 FAN 5 5 5 12 HEATER ELEMENT 5 6 5 13 HI LIMIT THERMOSTAT 5 6 5 14 LEGS 5 6 5 15 LIGHT AND...

Page 23: ...be compression nut 6 Remove the air temperature probe Note Slide probe through hole in rear cover to remove lf the male fitting was removed with the probe and compression nut remove it from the probe...

Page 24: ...he jack is fully seated on the control board 12 Install the clear plastic control panel cover over the timer and control board and secure with the three 6 32 keps nuts 13 Re connect the branch circuit...

Page 25: ...ti seize and lubrication compound to the cam and a few drops of Locktite 242 to the door handle screw threads 11 Turn the handle and cam 180 degrees from their original position and install them on th...

Page 26: ...handle in the down position and install the U channel top end first and then lower the channel into position Check that the spring opens when the door handle is pushed up 10 Apply Locktite 242 to the...

Page 27: ...the fan 8 Turn the branch circuit power ON and turn the steamer ON 9 Install the support rack and check for any interference between the fan and the support rack 5 12 Heater Element P N 141078 208 Vo...

Page 28: ...0 Reinsert the drain lever and check for orientation 21 Wire elements per wiring diagram Note 6 pan 480v 3 phased must be wired in a Y configuration 5 13 Hi limit Thermostat P N 141661 The thermostat...

Page 29: ...with a slight rocking motion pull the fan off the motor shaft 5 Using a 7 16 nut driver remove the four 1 4 20 kep nuts holding the motor Note that one of the nuts secures the motor ground strap to t...

Page 30: ...Side Panel and Left Side Panel P N 140447 Right Side Panel VRC 3E P N 140448 Left Side Panel VRC 3E P N 140761 Right Side Panel VRC 6E P N 140762 Left Side Panel VRC 6E Removal 1 Turn off the steamer...

Page 31: ...ote that there is a flat on the timer shaft that corresponds to the frictional mounting hole in the knob 3 Remove the right side cover from the steamer 4 Unplug the five terminal and two motor lead wi...

Page 32: ...if you are installing the kit in a span capacity unit cut hose to fit 3 9 Connect the two hose electrical leads to the solenoid valve The leads are marked with WV 1 and WV 2 The wiring harness has the...

Page 33: ...4 140789 Back Panel Reference Only 5 143246 Drain Assembly Autodrain Kit 6 143250 Hose long 3 4 ID x 10 ft 8 143123 Nut Jam 5 8 18 9 142562 Washer Teflon Autofill drain Kit Item Part Description 10 14...

Page 34: ...y Vent Assembly 6 1 6 2 Control Board and Wiring Assemblies 6 2 6 3 Door Assembly 6 3 6 4 Drain Valve Reset Assembly 6 4 6 5 Electrical Components 208 and 240 volts 6 5 6 6 Electrical Components 480 v...

Page 35: ...lamp Constant Tension 2 127523 7 Condensate Hose 9 1 92124 8 Timer 60 Hz 90 Minute 1 141063 9 Drain Actuator Shaft 1 141074 10 High Probe 1 142689 11 Low Probe 1 142689 12 PC Control Board 1 140792 13...

Page 36: ...ale to Female 3 4 long 1 119826 8 Washer Nylon No 6 8 126026 9 Control Panel Cover 1 119806 10 Lock Nut 6 32 5 119855 11 Door Switch 1 096857 12 Door Switch Harness 1 119878 13 Timer Motor Harness 1 1...

Page 37: ...l 1 130861 4 Truss Head Screws 6 005764 5 Hex Head Screws 2 005608 6 Door Handle 1 129723 7 Door Hinge 1 140755 8 Door Cam 1 074252 9 Latch Assembly 1 140752 10 Door Spacers 4 071206 11 Insulator Boar...

Page 38: ...Switch 1 002982 2 Bracket Micro Switch 1 142535 3 Screws Hex Socket Head 2 071296 4 40 x 5 8 long 4 Bracket Reset Light 1 142539 5 Socket Reset Light 1 142546 6 Lamp Reset Light 1 142547 7 Screws Hex...

Page 39: ...8 240 24 volts 75 VA 5 Transformer T2 1 119815 115 230 20 VAC center tap 6 Capacitor C1 3 0 MFD 1 096813 7 Relay K1 12 VDC 1 119813 8 Slotted Hex Head Screw 9 069789 6 32 x 3 8 long 9 Round Head Machi...

Page 40: ...VDC 1 119813 8 Slotted Hex Washer 9 069789 Head Screw 8 32 x 3 8 long 9 Round Head Machine Screw 2 005056 8 32 x 1 1 4 long 10 Slotted Hex Head Screw 8 069788 6 32 x 3 8 long 11 Latching Relay 1 1425...

Page 41: ...eater Element 1 141080 480 volts 9 KW 1a Heater Element 1 142501 240 volts 9 KW 1a Heater Element 1 142502 480 volts 9 KW 2 Heater Support Bracket 2 141405 3 Heater Support Bracket 1 141860 with Hi li...

Page 42: ...RTS IDENTIFICATION VRC 3E No Description Qty Part No 1 Motor Assembly Fan Motor 1 096740 2 Motor Insulator 1 094135 3 Motor Shaft Seal 1 096868 4 Keps Nut 1 4 20 4 012940 5 Blower Wheel Fan 1 096790 6...

Page 43: ...71284 4 Probe Male Fitting 1 071217 5 Probe Nut 7 16 28 1 070452 6 Probe Washer 1 071253 7 Fiber Washer 1 071252 8 Probe Fitting 1 071231 9 Remote Reading Thermometer 1 141055 10 Temperature Gauge Bul...

Page 44: ...00 676 9040 for Technical Support 10 PARTS IDENTIFICATION VRC 3E 6 10 Interior and Exterior Cabinet No Description Qty Part No 1 Blower wheel 1 096790 2 Blower cover assembly 1 139773 3 Left side rack...

Page 45: ......

Page 46: ...VENT ASSEMBLY 7 1 7 2 CONTROL BOARD AND WIRING ASSEMBLIES 7 2 7 3 DOOR ASSEMBLY 7 3 7 4 DRAIN VALVE RESET ASSEMBLY 7 4 7 5 ELECTRICAL COMPONENTS 208 AND 240 VOLTS 7 5 7 6 ELECTRICAL COMPONENTS 480 VOL...

Page 47: ...ly 1 141512 4 Hose 1 142528 5 Constant Tension Band 2 127524 6 Clamp Constant Tension 2 127523 7 Condensate Hose 9 1 92124 8 Timer 60 Hz 90 Minute 1 141063 9 Drain Actuator Shaft 1 141074 10 High Prob...

Page 48: ...ale to Female 3 4 long 1 119826 8 Washer Nylon No 6 8 126026 9 Control Panel Cover 1 119806 10 Lock Nut 6 32 5 119855 11 Door Switch 1 096857 12 Door Switch Harness 1 119878 13 Timer Motor Harness 1 1...

Page 49: ...l 1 140751 4 Truss Head Screws 6 005764 5 Hex Head Screws 2 005608 6 Door Handle 1 129723 7 Door Hinge 1 140755 8 Door Cam 1 074252 9 Latch Assembly 1 140752 10 Door Spacers 4 071206 11 Insulator Boar...

Page 50: ...Switch 1 002982 2 Bracket Micro Switch 1 142535 3 Screws Hex Socket Head 2 071296 4 40 x 5 8 long 4 Bracket Reset Light 1 142539 5 Socket Reset Light 1 142546 6 Lamp Reset Light 1 142547 7 Screws Hex...

Page 51: ...24 volts 75 VA 5 Transformer T2 1 119815 115 230 20 VAC center tap 6 Capacitor C1 3 0 MFD 1 096813 7 Relay K1 12 VDC 1 119813 8 Slotted Hex Head Screw 9 069789 6 32 x 3 8 long 9 Round Head Machine Scr...

Page 52: ...VDC 1 119813 8 Slotted Hex Washer 9 069789 Head Screw 8 32 x 3 8 long 9 Round Head Machine Screw 2 005056 8 32 x 1 1 4 long 10 Slotted Hex Head Screw 8 069788 6 32 x 3 8 long 11 Latching Relay 1 1425...

Page 53: ...volts 12 KW 1 Heater Element 1 141400 240 volts 12 KW 1 Heater Element 1 141401 277 480 volts 12 KW 2 Heater Support Bracket 2 141405 3 Heater Support Bracket 1 141860 with Hi limit Thermostat 4 Lock...

Page 54: ...RTS IDENTIFICATION VRC 6E No Description Qty Part No 1 Motor Assembly Fan Motor 1 096740 2 Motor Insulator 1 094135 3 Motor Shaft Seal 1 096868 4 Keps Nut 1 4 20 4 012940 5 Blower Wheel Fan 1 096790 6...

Page 55: ...71284 4 Probe Male Fitting 1 071217 5 Probe Nut 7 16 28 1 070452 6 Probe Washer 1 071253 7 Fiber Washer 1 071252 8 Probe Fitting 1 071231 9 Remote Reading Thermometer 1 141055 10 Temperature Gauge Bul...

Page 56: ...00 676 9040 for Technical Support 10 PARTS IDENTIFICATION VRC 6E 7 10 Interior and Exterior Cabinet No Description Qty Part No 1 Blower wheel 1 096790 2 Blower cover assembly 1 140785 3 Left side rack...

Page 57: ......

Page 58: ...8 Call 1 800 676 9040 for Technical Support i SECTION 8 SPECIFICATIONS VRC 3E VRC 6E Table of Contents Page GENERAL SPECIFICATIONS 8 1 ELECTRICAL SPECIFICATIONS 8 2 WIRING DIAGRAM 8 3...

Page 59: ...o the drain pan below the cavity 15 second delay before motor starts each time door is opened Installation The steamer requires 208 240 or 480 volt power supply The 208 and the 240 volt steamers can o...

Page 60: ...cked models should have its own branch circuit protection and ground wire Current and power demands for each unit are as shown below Field Wiring Table Use copper wire only insulation rating 90 C Volt...

Page 61: ...BLACK 1 2 DOOR SWITCH 1 2 RIGHT BLUE BLUE BLUE BLUE BLUE BLUE BLUE BLUE BLUE BLUE BLUE BLUE BLUE 5VDC PC1 PC2 12 11 7 K1 0 1 24 VAC A B C D L1 X L2 L3 DO NOT CONNECT POWER TO TERMINALS MARKED X A B C...

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