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10. Product Use
All statements, usage recommendations, and technical information contained in
this manual are based on tests or development that Griot’s Garage has deemed
reliable. However, many factors beyond Griot’s Garage’s control can affect the
use and performance of this Griot’s Garage product in a certain application,
including conditions under which the Griot’s Garage product is used and the time
and environmental conditions in which the product is expected to perform. Since
these factors are uniquely in the user’s knowledge and control, it is critical that the
user evaluate the Griot’s Garage product to determine whether it is suitable for a
particular purpose and the user’s method of application.
11. Warranty
• Griot’s Garage Lifetime Guarantee
- Griot’s Garage will repair or replace any
defective tool, without charge, due to faulty materials or workmanship for the
working life of the tool, subject to certain exclusions below.
• Six Month Satisfaction Guarantee
- We want you to enjoy our quality product
and have fun with it! If you’re not 100% satisfied for any reason within six
months of purchase, return it to point of sale with proof of purchase for a full
refund or credit.
• Two Year Comprehensive Warranty
- With online warranty registration, Griot’s
Garage will facilitate replacement of worn parts caused by normal use, without
charge, anytime during the two years from date of purchase. We will either repair
it or replace it or credit your purchase price if we are able to do neither.
Exclusions
• The Two Year Comprehensive Warranty is void should your tool experience
damage caused by failure to follow the recommended maintenance, misuse,
alteration or abuse.
• Griot’s Garage Lifetime Guarantee does not cover damage caused by failure to
follow recommended maintenance, misuse, alteration or abuse. Normal wear
and tear is not considered a defect, therefore part failure which may occur as the
result of ordinary use is excluded from coverage.
• Griot’s Garage is not responsible for any incidental or consequential damages.
• Replacement Parts - Tools have a life expectancy, particularly when they are
subjected to the rigors of a professional environment. There are components
which simply do not last forever. We maintain a complete assortment of
replacement parts including; cords, brushes, rotors, body components, counter
balance assemblies, etc. Contact your dealer or Griot’s Garage Customer Service
for more details. A parts diagram is available for download at griotsgarage.com.
