Problem
Possible cause
Solution
Intermittent or no
audio
Make sure you are
using a compatible
Bluetooth mobile
device.
Examine or
change the Blue-
tooth device.
The speaker is
muted.
Increase the vol-
ume.
Speaker doesn’t
connect to a blue-
tooth device.
On your mobile
device, turn the
Bluetooth feature
off and then on
again. Remove the
speaker from the
Bluetooth menu.
Connect again.
The distance be-
tween speaker and
device is too far.
Keep device and
speaker closer.
Cannot connect or
pair with a Blue-
tooth device
Bluetooth is not
enabled on your
device (smart-
phone, tablet,
computer).
Activate Bluetooth
on your device.
The speaker is not
in pairing mode.
Push and hold the
Bluetooth search
button for 3 sec-
onds to make the
speaker discovera-
ble by the device.
* If you cannot find the solution to these problems, go to the
service center.
13
TECHNICAL DATA
Voltage
24 V
USB output
USB-A QC: 5V/3A, 9V/
2.5A, 12V/2A
USB Type-C PD: 5V/3A,
9V/3A, 12V/2.25A,
3.3V-5.9V/3A, 3.3V-11V/3A
USB Type-C QC: 5V/3A,
9V/2.5A, 12V/2A
Operation distance
10 m
Weight without battery
10.14 lbs/4.6 kg
Battery model
LB24A020/BAG708 and
other BAG series
Charger model
2978602/2903102 and other
CAG series
The recommended ambient temperature range:
Item
Temperature
Appliance storage tempera-
ture range
32°F (0°C) - 158°F (70°C)
Appliance operation temper-
ature range
32°F (0°C) - 104°F (40°C)
Battery charging temperature
range
39°F (4°C) - 104°F (40°C)
Charger operation tempera-
ture range
39°F (4°C) - 104°F (40°C)
Battery storage temperature
range
32°F (0°C) - 73°F (23°C)
Battery discharging tempera-
ture range
32°F (0°C) - 113°F (45°C)
14
LIMITED WARRANTY
YEAR
ANS
AÑOS
LIMITED WARRANTY
GARANTIE LIMITÉE
GARANTÍA
LIMITADA
3
Greenworks hereby warranties this product, to the original
purchaser with proof of purchase, for a period of three (3)
years against defects in materials, parts or workmanship.
Greenworks, at its own discretion, will repair or replace any
and all parts found to be defective, through normal use, free
of charge to the customer. This warranty is valid only for
units which have been used for personal use that have not
been purchased or rented for industrial/commercial use, and
that have been maintained in accordance with the instructions
in the owners’ manual supplied with the product when new.
ITEMS NOT COVERED BY WARRANTY:
1. Any part that has become inoperative due to misuse,
commercial use, abuse, neglect, accident, improper
maintenance, or alteration; or
2. The unit, if it has not been operated and/or maintained in
accordance with the owner's manual; or
3. Normal wear;
4. Routine maintenance items such as lubricants, blade
sharpening;
5. Normal deterioration of the exterior finish due to use or
exposure.
HELPLINE:
Warranty service is available by calling our toll-free helpline
at 1-888-909-6757.
6
English (Original Instructions)
EN
