44
TROUBLESHOOTING
The table includes some common problems, their causes and solutions.
PROBLEM
POSSIBLE CAUSE
SOLUTION
The unit
does not
work
• The battery is not in contact.
• The battery is not correctly
installed.
• Battery not charged.
• Check that the battery is fully inserted.
• Check that the battery is connected correctly.
• Check the battery charging requirements.
The battery
does not
charge
• Battery not inserted in the
charger.
• The charger is not plugged in.
• Air temperature too hot or
too cold.
• Insert the battery into the charger until the LED is lit up.
• Plug the charger into a working outlet.
• Check the current in the receptacle by plugging in a lamp or other
device.
• Check if the receptacle is connected to a switch that turns off
when the lights are turned off.
• Move the charger and tool to a surrounding air temperature
above 50 degrees F (10 degrees C) or below 100 degrees F (+37.8
degrees C).
Low power • The battery is uncharged
• Charge the battery
NOTE:
If you are unable to resolve the problem, please contact the Official Technical Service.
TRANSPORTATION AND STORAGE
•
Always disconnect the battery from the machine before transporting it
•
Transport the battery in accordance with local and national regulations.
•
Follow all special packing and label requirements when transporting batteries for a third party.
•
Make sure that no battery can come into contact with other batteries or conductive materials during transport by
protecting the exposed connectors with non-conductive insulating caps or tape.
•
Do not transport batteries that are cracked or leaking.
•
Clean the hedge trimmer thoroughly before storing it. Store the hedge trimmer in a dry, well-ventilated place
that is inaccessible to children.
•
Keep the hedge trimmer away from corrosive agents, such as garden chemicals and de-icing salts.
•
Always place the blade cover on cutting blades before storing.
•
Store the battery and charger separately in a dry place, away from moisture and frost.
•
Do not store the battery in places where static electricity can be generated. Never transport the battery in a
metal box.
•
Store the battery in a place away from extreme temperatures, and direct sunlight.
•
Store the charger indoors and in a dry place only.
•
All batteries gradually lose their charge. Recharge the batteries every 3 months.
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