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SYSTEM REQUIREMENTS
Piping Requirements

REFRIGERANT CHARGE

ELECTRICAL REQUIREMENTS

PIPE SIZE  

in (mm)

Notes:  Insulate both refrigerant lines, separately.

 Notes:  

1) System must be on a single dedicated circuit.
2) Main power is supplied to the outdoor unit.
3) Use table above to size over current protection.
4) Follow all local building codes and NEC (National Electrical Code) regulations.

Interconnecting Cable:  Recommended cable - 14/4 AWG stranded bare copper conductors THHN 600V unshielded wire
Note: Use shield cable if installation is in close proximity of RF and EMI transmitting devices.
Condensate Drain Size:   5/8-in OD   7/16-in ID
Note: Insulate condensate drain hose to prevent sweating and possible water damage.

Unit Size 

Voltage

Liquid Line

Suction/Gas Line

(BtuH)

9,000

115v - 1ph 60hz

1/4 (6)

3/8 (9.5)

12,000

115v - 1ph 60hz

1/4 (6)

3/8 (9.5)

9,000

208/230v - 1ph 60hz

1/4 (6)

3/8 (9.5)

12,000

208/230v - 1ph 60hz

1/4 (6)

3/8 (9.5)

18,000

208/230v - 1ph 60hz

1/4 (6)

1/2 (12)

24,000

208/230v - 1ph 60hz

1/4 (6)

1/2 (12)

Unit Size 

Voltage

Min Line

Max Line

Max Elevation

(BtuH)

Length

Length

(ID over OD)

9,000

115v - 1ph 60hz

10 (3)

66 (20)

33 (10)

12,000

115v - 1ph 60hz

10 (3)

66 (20)

33 (10)

9,000

208/230v - 1ph 60hz

10 (3)

50 (15)

33 (10)

12,000

208/230v - 1ph 60hz

10 (3)

50 (15)

33 (10)

18,000

208/230v - 1ph 60hz

10 (3)

82 (25)

33 (10)

24,000

208/230v - 1ph 60hz

10 (3)

82 (25)

33 (10)

**Main power wire from electrical panel to outdoor unit.

*Precharge amount for up to 25-ft of refrigerant pipe.

REFRIGERANT LINE LENGTHS  

ft (m)

Unit Size 

Voltage

Refrigerant

Factory System

Additional 

(BtuH)

Type

Charge oz (kg)*

Charge oz/ft (g/m)

9,000

115v - 1ph 60hz

R410A

35.3 (1.0)

0.2 (20)

12,000

115v - 1ph 60hz

R410A

35.3 (1.0)

0.2 (20)

9,000

208/230v - 1ph 60hz

R410A

26.1 (0.74)

0.2 (20)

12,000

208/230v - 1ph 60hz

R410A

35.3 (1.0)

0.2 (20)

18,000

208/230v - 1ph 60hz

R410A

45.9 (1.3) 

0.2 (20)

24,000

208/230v - 1ph 60hz

R410A

54.7 (1.6)

0.2 (20)

Unit Size 

Voltage

Min Circuit

Max Overcurrent

Main Power

(BtuH)

Amps (MCA)

Protection (MOP)

Wire Size (AWG)**

9,000

115v - 1ph 60hz

13

20

12

12,000

115v - 1ph 60hz

15

25

10

9,000

208/230v - 1ph 60hz

10

15

14

12,000

208/230v - 1ph 60hz

10

15

14

18,000

208/230v - 1ph 60hz

15

25

10

24,000

208/230v - 1ph 60hz

16

25

10

Summary of Contents for NEO09HP115V1A

Page 1: ...DUCTLESS INVERTER HEAT PUMP INSTALLATION MANUAL Models GWH09KF A3DNB1A GWH12KF A3DNB1A GWH09KF D3DNB1C GWH12KF D3DNB1C GWH18KG D3DNB1C GWH24KG D3DNB1A ...

Page 2: ... Take a moment to fill out the product and installation form on the back cover Retain both the manual and installation record for future reference Contents Safety Precautions 2 System Requirements 4 Suggested Tools 5 Site Instructions 6 Dimensions 7 Indoor Unit 9 Outdoor Unit 12 Refrigerant Piping 13 Power and Wiring 16 Vacuum Testing 19 Start up 21 Troubleshooting 22 ...

Page 3: ...ntify unsafe practices which may result in minor personal injury or product and property damage NOTE is used to highlight suggestions which will result in enhanced installation reliability or operation NOTE Your actual heat pump system and related devices may differ from the images shown in this manual This appliance is not intended for use by children without responsible adult supervision Proper ...

Page 4: ...Lock out and tag all switches with a warning label General Safety Precautions A dedicated power supply circuit should be used in accordance with local electrical safety regulations and National Electrical Codes NEC Ensure that the entire system is reliably grounded Use proper size circuit breaker to protect equipment against short circuit and overload conditions The system must be positioned at le...

Page 5: ... 230v 1ph 60hz 1 4 6 1 2 12 Unit Size Voltage Min Line Max Line Max Elevation BtuH Length Length ID over OD 9 000 115v 1ph 60hz 10 3 66 20 33 10 12 000 115v 1ph 60hz 10 3 66 20 33 10 9 000 208 230v 1ph 60hz 10 3 50 15 33 10 12 000 208 230v 1ph 60hz 10 3 50 15 33 10 18 000 208 230v 1ph 60hz 10 3 82 25 33 10 24 000 208 230v 1ph 60hz 10 3 82 25 33 10 Main power wire from electrical panel to outdoor u...

Page 6: ...Wrench Hex Keys orAllenWrenches Drill Drill Bits Hole Saw Pipe Cutter Screw drivers Phillips Flat blade Manifold and Gauges Level R410A FlaringTool Clamp onAmp Meter Vacuum Pump Safety Glasses Work Gloves Refrigerant Scale Micron Gauge SUGGESTEDTOOLS ...

Page 7: ...may interfere with radio orTV reception in areas where reception is weak An amplifier may be required for the affected device Do not install in a laundry room or by a swimming pool Installation Site of Outdoor Unit Select a site that allows for the following Outdoor location meets all minimum installation distances defined in the Installation Dimensions section Sound from outdoor unit will not ann...

Page 8: ...oor unit Part Name 1 Remote Controller 2 Front Panel 3 Air Filter 4 Horizontal Louver 5 Wall Hole Sleeve 6 Insulation 7 Refrigerant Pipes 8 Drain Hose Outdoor unit 2 3 6 5 8 7 4 1 7 INSTALLATION DIMENSIONS ...

Page 9: ...ENSIONS Minimum indoor clearances Minimum outdoor clearances Outdoor Unit Minimum Distances in mm A 20 500 B 20 500 C 24 610 D 12 305 E 12 305 5 in 0 13m 5 in 0 13m 6 ft 1 8m 6 in 0 15m Air inlet Air outlet Ceiling Floor ...

Page 10: ...ng brackets from the indoor unit and position the mounting bracket on the wall in desired location Use centering mark on mounting bracket for centering the indoor unit on the wall 5 Mounting bracket must be installed horizontally and level right to left NOTE Condensate drain pan has built in pitch for proper drainage 6 Secure mounting bracket to wall with a minimum of five screws evenly spaced to ...

Page 11: ...171 5 3 4 3 1 2 2 3 4 2 3 4 1 1 2 2 3 4 1 3 4 12 1 2 34 21 3 8 5 3 4 17 3 4 8 1 8 3 4 1 2 4 1 2 5 1 2 1 1 2 23 4 23 4 Φ2 1 4 Φ2 1 4 Mounting Bracket Diagrams and Dimensions 09K and 12K Unit 18K Size Unit 24K Size Unit Right Rear piping hole Left Rear piping hole ...

Page 12: ... going through the right or left side of front panel 1 Use a small saw blade to carefully cut a U shaped hole in the side of the front panel The hole must be large enough for refrigerant pipes condensate hose and wires 2 Determine and mark proper location for wall hole 3 Use table below to determine recommended wall hole size for your unit size 4 Cut the wall hole with a 5 to 10 downward slant to ...

Page 13: ... FloridaWind Load Requirements state that outdoor unit must be anchored to concrete pad using four 3 8 in diameter PowerWedge Bolt Plus or equivalent with 1 in diameter fender washers Anchor bolts must be embedded into 3 000 PSI minimum concrete at a distance of 4 1 2 in from any concrete edge The concrete thickness must exceed 1 5 times the anchor depth Install Condensate Drain for Outdoor Unit D...

Page 14: ...revent sweating which may cause water stains or wall damage Bind refrigerant pipes condensate hose and interconnecting wire together with cable ties at 12 inch intervals Piping and Drain Hose Connections to Indoor Unit NOTE For maximum serviceability it is recommended to have refrigerant pipe flare connections and the drain connection on the outside 1 Feed refrigerant pipes drain hose and intercon...

Page 15: ... to avoid kinks 8 Apply a small amount of refrigerant oil to the flare connection on the refrigerant pipes 9 Properly align piping and tighten flare nut using a standard wrench and a torque wrench as shown in figure to the right 10 Carefully tighten flare nuts to correct torque level referring to the followingTorqueTable NOTE Over tightening may damage flare connections and cause leaks 11 Apply in...

Page 16: ...ng refrigerant pipes 3 Apply a small amount of refrigerant oil to the flare connection on the refrigerant pipe 4 Properly align piping and tighten flare nut using a standard wrench and a torque wrench as shown in the indoor piping section 5 Carefully tighten flare nuts to correct torque level referring to the followingTorqueTable NOTE Over tightening may damage flare connections and cause leaks Pi...

Page 17: ...nnecting wires up from back of indoor unit and position in close to the terminal block on indoor unit NOTE The indoor unit is powered from the outdoor unit depending on local code a disconnect switch may need to be installed to a power supply circuit 3 Connect wiring to indoor unit per connection diagram NOTE Record wire colors and terminal references for uses with Outdoor Unit wire connections 4 ...

Page 18: ... if required with locking nuts to conduit mounting bracket 4 Open wire clamp strain relief and adjust wire lengths for proper connections to the outdoor unit terminal block WARNING Outdoor Unit Indoor Unit Cable Cross Board Wire Hole Blue N 1 2 3 GND N 1 2 3 GND N 2 L GND GND L N Black Brown Grn Yel Interconnecting Wires Main Power Wires White Black or Red Grn Yel Blue N 1 2 3 GND N 1 2 3 GND L1 2...

Page 19: ...nd conduit to unit disconnect switch box per manufacturer s instructions National Electrical Code NEC and local electrical codes Electrical Disconnecting means must be provided and shall be located within sight and readily accessible from the unit Failure to follow this caution may result in equipment damage or improper operation All wires running from the indoor to outdoor unit must comply with N...

Page 20: ... pipes and indoor coil should be evacuated using the recommended deep vacuum method of 500 microns The alternate triple evacuation method may be used if the procedure outlined below is followed NOTE Alway break a vacuum with dry nitrogen UsingVacuum Pump 1 Completely tighten flare nutsA B C D connect manifold gage charge hose to a charge port of the low side service valve 2 Connect charge hose to ...

Page 21: ...equirement section on page 4 for more info 8 Disconnect charge hose from charge connection of the low side service valve 9 Fully open service valves B andA 10 Securely tighten caps of service valves 20 DeepVacuum Method The deep vacuum method requires a vacuum pump capable of pulling a vacuum of 500 microns and a vacuum gage capable of accurately measuring this vacuum depth The deep vacuum method ...

Page 22: ...ble 2 Make sure drain hose slopes downward along entire length 3 Ensure all refrigerant pipes and connections are properly insulated 4 Fasten pipes to outside wall when possible 5 Seal and weatherproof wall hole which the interconnecting wires and refrigerant pipes pass through Indoor Unit 1 Do all Remote Control buttons function properly 2 Do the display panel lights work properly 3 Does the swin...

Page 23: ...cation Error IndoorAirTemp Thermistor Indoor CoilTemp Thermistor OutdoorAirTemp Thermistor Outdoor CoilTemp Thermistor Compressor DischargeTemp Thermistor Compressor Overload Protection IPM Module Protection Indoor Fan Malfunction Compressor Synchronism 4 WayValve Malfunction Possible Causes Missing Configuration Jumper on Indoor Control Board Indoor and Outdoor Units Do Not Match Model or Capacit...

Page 24: ...ces provided This information along with the installation data and dealer contact information will be helpful should your system require maintenance or service UNIT INFORMATION Model No Serial No INSTALLATION INFORMATION Date Installed DEALERSHIP INSTALLER INFORMATION Company Name Address Phone Number Technician Name Gree Electric Appliances Inc 2013 Cat No DFS RIO HP 1IN ...

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