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15

TROUBLESHOOTING

► Operation Failure

PROBLEM

POSSIBLE CAUSES

POSSIBLE SOLUTIONS

The power indicator 

does not light up 

when power is turned 

on.

Power might not be supplied properly 

or the power plug might not be inserted 

into the socket correctly.

▪  Is there a power outage ? If so, wait for the power 

to be restored.

▪  If not, check if the power circuit or socket is 

damaged.

▪  Check if the power plug has loosen from the power 

socket.

▪  Check if the power cord is damaged.

The fuse may have been blown.

Replace the fuse.

The "Bucket Full" 

indicator is lit up 

and the unit is not 

working.

The drain bucket may not have been 

properly inserted in the unit.

Put the drain bucket back correctly in the unit.

The drain bucket may be full.

Empty the drain bucket then put it back in the unit.

The drain bucket might have been 

removed.

Put the drain bucket back in the unit.

The unit can be 

powered on, but 

dehumidification 

never starts.

The humidity level might have been set 

too high.

If you want the air to be drier, lower the humidity 

level so the unit can start its dehumidification 

function.

► Inefficient Dehumidification

PROBLEM

POSSIBLE CAUSES

POSSIBLE SOLUTIONS

The unit offers poor 

dehumidification 

performances.

There might be objects blocking the air 

inlet and outlet.

Make sure there are no curtains or furniture that 

could be obstructing the air vents.

The air filter may be dusty, obstructed 

or clogged.

Clean the air filter.

Doors and windows may have been left 

opened.

Make sure all doors, windows and other openings to 

the outside are closed.

The ambient temperature may be too low. Warm temperature is good for dehumidification. Low 

temperatures significantly reduce the efficiency of 

the unit. Place the dehumidifier in a room where the 

ambient temperature stays above 5 °C (41 °F).

Summary of Contents for GDN45BA-A3EBA2A

Page 1: ...ehumidifier GDN45BA A3EBA2A GDN45BA A3EBA2B with water pump IMPORTANT Please read this manual carefully before running this unit and save it for future reference Copyright Gree Canada 2019 v1 1 12 201...

Page 2: ......

Page 3: ...e not familiar with the installation of this type of appliance please have a have a professional install the product for you This instruction manual is the universal purpose version for this product m...

Page 4: ...ada will bear no responsibilities when personal injury or property loss is caused by the following reasons Damage to the product due to improper use or misuse of the appliance Alterations changes main...

Page 5: ...ket Do not place the dehumidifier under objects dripping water The dehumidifier has the ability to memorize user settings Therefore if the unit is not being used by anyone it is recommended to turn it...

Page 6: ...hand hold right 9 Carrying hand hold left 2 Air inlet 6 Castors 10 Drain nozzle access 3 Drain bucket 7 Air outlet 11 Bucket hand hold left 4 Carrying hand hold right 8 Power cord 12 Pump port optiona...

Page 7: ...astors which you can install to facilitate transport are stored inside the unit s drain bucket Firmly insert each castor into the holes under the dehumidifier Do not attempt to roll the appliance over...

Page 8: ...F 4 Humidity Level 7 Pump Mode optional 2 Filter Reminder 5 Fan Speeds 8 Full Reminder 3 Nonstop Mode 6 Timer Values Control Panel Buttons 1 Power ON OFF 3 Increase Decrease 5 Set Timer 2 Filter Remin...

Page 9: ...l damper than desired set the humidity level to a lower setting or select Nonstop mode for maximum dehumidification FAN SPEED SELECTION Press this button to set the fan speed of the dehumidifier to yo...

Page 10: ...p operating MEMORY FUNCTION This function ensures that user settings are not lost in the event of a power outage When power is restored the unit will resume operation using the memorized settings AUTO...

Page 11: ...t to prevent growth of mold mildew and bacteria Use a soft brush to clean the inside of the bucket then rinse it Follow these steps to remove the lid of the drain bucket 1 Position the shaft of the ha...

Page 12: ...dehumidifier for an extended period of time we recommend that you follow these steps in order to maintain the good condition of the unit 1 Unplug the dehumidifier and wind the power cord around the c...

Page 13: ...ter may not be able to properly drain out Before disconnecting the drain hose from the unit be sure to place a receptacle to collect water that may drip from the nozzle FIG 11 Correct usage of the the...

Page 14: ...ng in a room where the ambient temperature is ranging from 5 to 15 C 41 to 59 F the dehumidifier will automatically start defrosting mode The compressor will stop for a brief period of time the fan wi...

Page 15: ...cket might have been removed Put the drain bucket back in the unit The unit can be powered on but dehumidification never starts The humidity level might have been set too high If you want the air to b...

Page 16: ...ween the discharge temperature sensor and the controller is loosened or poorly connected There is a short circuit due to the tripping of parts on the controller The discharge temperature sensor is dam...

Page 17: ...ly authorized by Gree Canada Insurance and freight costs for the warranty service ALL IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TO A ONE 1 YEAR PERIOD COVERED BY...

Page 18: ...18 NOTES...

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