Gree G17-12PACSH Owner'S Manual Download Page 3

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•  Use caution when unpacking and installing. Fins 

may be sharp and could harm you.

•  Do not stop the unit by pulling out the power plug. 

This may cause electric shock or fire.

•   Replace immediately any part that has become 

frayed or damaged. Do not use a cord that 

shows damage or cracks along the length or at 

the connector. A damaged power cord should 

be replaced with a new cord obtained from the 

manufacturer. Please contact Customer Service for 

replacement options.

•  Do not modify power cord length or share an outlet 

with another appliance. This may cause electric 

shock or fire.

•  Always use a dedicated power circuit. The voltage 

on the outlet should match the voltage rating on the 

rating plate.

•  The power cord is equipped with a 3-prong 

grounding plug which can only be used with a 

standard 3-prong wall outlet to minimize the 

possibility of electric shock hazard. Where 

a 2-prong outlet is encountered, it is your 

responsibility to have it replaced with a properly 

grounded 3-prong wall outlet.

•  Do not use the outlet if it is loose or damaged. 

It may cause electric shock.

•   Do not open the unit during operation. It may cause 

electric shock.  

•   Keep away from heating appliances, flammable 

gas, or combustibles such as gasoline, benzene, 

thinner, etc.  

•  Ventilate room before operating air conditioner if 

there is a gas leak from another appliance.

•  Never use an extension cord, surge protector, or 

multi-outlet adapter with this unit.

•  Plug in power cord properly. Always unplug your air 

conditioner by pulling on the power plug. Grip plug 

firmly and unplug to remove.  

•  Do not disassemble or modify the unit.  
•  Do not operate with wet hands. 
•  Do not clean with water that may run inside the 

units electrical parts. This may cause failure of the 

machine or electric shock.  

•   Do not place obstacles around air-inlets or inside of 

air-outlet.  

•  Switch off the unit and unplug the unit before 

cleaning.  

•  To prevent injury, when the air filter needs to be 

removed, do not touch the metal parts of the unit.  

•  Only clean outside of the unit, use only a mild 

detergent. 

•  Always insert the filters securely. Clean the filter 

once every two weeks. 

•  Do not place heavy objects on the power cord. 

Ensure that the power cord is not compressed. 

•  Turn off the main power switch when not using the 

unit for a long period of time. 

•  All air conditioners contain refrigerants which, 

under federal law, must be removed prior to 

disposal.  If you are getting rid of an old product 

with refrigerants, check with the company handling 

disposal about what to do.

•  These R410A air conditioning systems require 

contractors and technicians to use tools, equipment 

and safety standards approved for use with this 

refrigerant.

 WARNING

Please read and understand this entire manual before attempting to assemble, operate or install your 
air conditioner. Use this unit only as instructed in this manual. While this manual covers a wide variety 
of troubleshooting, the instructions are not meant to cover every situation that may occur. Caution and 
common sense are to be practiced when installing, operating or maintaining your unit.

SYMBOL INDICATES A HAZARDOUS SITUATION WHICH IF NOT AVOIDED 
COULD RESULT IN SERIOUS INJURY OR DEATH.

SAFETY INFORMATION

Summary of Contents for G17-12PACSH

Page 1: ...ic version of this manual please visit www greeproducts com Phone 1 866 658 0466 Email customerservice greeproducts com G17 12PACSW G17 12PACSH G17 135PACSW With Heat Pump Portable Room Air Conditioner Owner s Manual Write the model and serial numbers below for your records Model Serial Date Purchased ...

Page 2: ...CTIONS 3 4 INSTALLATION 5 16 OPERATING INSTRUCTIONS 17 20 CLEANING MAINTENANCE 21 24 BEFORE YOU CALL 25 27 WARRANTY 28 TABLE OF CONTENTS NOTICE This picture is for reference only Please refer to the actual product for the appearance ...

Page 3: ... pulling on the power plug Grip plug firmly and unplug to remove Do not disassemble or modify the unit Do not operate with wet hands Do not clean with water that may run inside the units electrical parts This may cause failure of the machine or electric shock Do not place obstacles around air inlets or inside of air outlet Switch off the unit and unplug the unit before cleaning To prevent injury w...

Page 4: ...not be reset Please contact Customer Service If the power cord is damaged then it cannot be repaired It MUST be replaced with a new power cord Please contact Customer Service Power Cord with 3 Prong Grounding Plug and Current Detection Device The power cord is equipped with a 3 Prong Grounding Plug which can only be used with a standard 3 prong wall outlet to minimize the possibility of electric s...

Page 5: ...n of Installation Location Installing the unit in the following places can be dangerous and may cause malfunction 1 Areas with strong heat sources vapors flammable or explosive gas sulfated gas or volatile objects spread in the air 2 Near high frequency devices such as welding machines medical equipment etc INSTALLATION INSTRUCTIONS Requirements for Electric Connection Follow the Electric Safety I...

Page 6: ...in reach of the power cord Where to Install the Unit Ensure there is no obstruction near the air inlet or air outlet This unit is for indoor use only This unit must be positioned so that the plug is accessible Reserved space around the air conditioner should be at least 12 30 cm see image Place air conditioner on a level and flat surface for operation and avoid inclining or tipping the unit This u...

Page 7: ...age Hook 6 Filter Cover 7 Air inlet 8 Exhaust Hose Connection 9 Exhaust Hose 10 Exhaust Nozzle 11 Remote Control Storage Pocket 12 Drainage Port 12 6 5 7 11 10 9 8 1 2 3 4 INSTALLATION INSTRUCTIONS Unit Overview NOTICE This picture is for reference only Please refer to the actual product for the appearance ...

Page 8: ...pe Clip Debris Guard Foam with Adhesive 2 Remote Control Owner s Manual AAA Battery 2 May Be Pre Assembled May Be Pre Assembled Exhaust Hose Screw 12 Rain Guard 2 Drainage Pipe Drain Connector 1 Rubber Plug Bracket Cord Hook 2 Pipe Hook 2 Foam Seal Exhaust Nozzle Top Exhaust Nozzle Bottom Phillips Head Screwdriver Flathead Screwdriver Saw Tape Measure Scissors Pencil INSTALLATION INSTRUCTIONS Part...

Page 9: ...tom Cord Hook should face downward Cord Hook Screw 1 2 Wind the power cord around the Cord Hooks Note Do not plug this unit in until exhaust hose is properly installed INSTALLATION INSTRUCTIONS Cord Hook Installation NOTICE This picture is for reference only Please refer to the actual product for the appearance ...

Page 10: ...Hook Put the Rubber Plug into the other side of th Drainage Pipe connect it with the Pipe Hook and then connect it with the Pipe Clip Drainage Pipe Installation 1 2 NOTE Use the continuous drainage option from the bottom hole Install the drainage pipe before using otherwise poor drainage will affect the unit Drainage Port Drainage Pipe Drainage Pipe Pipe Hook Drainage Port Screw Pipe Clip Pipe Cli...

Page 11: ... is on TOP Open the window and measure the width inside the window frame A For windows with inner width of 20 5 52 07 cm B For windows with inner widths over 20 5 52 07 cm up to 37 5 95 2 cm insert Adjustment Panel C For windows with inner widths over 37 5 95 2 cm up to 56 7 144 cm insert Adjustment Panel and Extension Panel Cut the Foam with Adhesive to fit length of the window and attach to wind...

Page 12: ... Window Panel to the window sill with 2 Screws Inner width of the window 20 5 52 07 cm 37 5 95 2 cm Adjustment Panel was added secure the Window Panel to the window sill with 3 Screws Inner width of the window 37 5 95 2 cm 56 7 144 cm Adjustment Panel and Extension Panel were added secure the Window Panel to the window sill with 4 Screws 5 6 7 Window Sash Vinyl Window Wooden Window Bracket INSTALL...

Page 13: ...in Guard into the holes in the Debris Guard Ensure curved side is on TOP Cut the Foam with Adhesive to fit length of the window and attach to window sill Open the window and measure the height inside the window frame A For windows with inner height of 20 5 52 07 cm B For windows with inner height over 20 5 52 07 cm up to 37 5 95 2 cm insert Adjustment Panel C For windows with inner height over 37 ...

Page 14: ...n windows less than 20 5 52 07 cm high Secure the Window Panel to the window sill with 2 Screws Inner height of the window 20 5 52 07 cm 37 5 95 2 cm Adjustment Panel was added secure the Window Panel to the window sill with 3 Screws Inner height of the window 37 5 95 2 cm 56 7 144 cm Adjustment Panel and Extension Panel were added secure the Window Panel to the window sill with 4 Screws 5 6 A Cut...

Page 15: ... ends of the Exhaust Hose Slide Exhaust Hose Connection into the grooves located on the back of the unit Clockwise Clockwise Exhaust Hose Exhaust Hose Connection Exhaust Nozzle Bottom Exhaust Nozzle Top Exhaust Hose Connection Clasp Groove NOTICE This picture is for reference only Please refer to the actual product for the appearance ...

Page 16: ...e on Installation of Exhaust Hose In order to improve cooling efficiency the Exhaust Hose should be as short as possible and without bends 4 Remove Exhaust Hose Connection by grasping and lifting the Exhaust Hose Connection upwards Clasp Upwards Disassemble Exhaust Hose Connection INSTALLATION AND DISASSEMBLY Exhaust Hose Connection NOTICE This picture is for reference only Please refer to the act...

Page 17: ...r Protection with Auto Restart Remembers all settings when power is interrupted As soon as power is restored the A C will operate in the mode temperature and settings prior to power loss Evaporative Exhaust Technology and Evaporative Dehumidifier DRY Mode Evaporative technology removes moisture from the air and drips onto the condenser The condenser evaporates the water and blows it out of the exh...

Page 18: ... heat mode indicator is on Fan Speed Button Changes the fan speed Choose between Low Med High Auto Note Cannot be used in DRY Mode Timer Button When the unit is OFF the timer can be set automatically to turn ON the unit Timer setting range is 5 30 min 24 hours Sleep Button Press this button to enter into sleep mode If unit operates in COOL Mode after SLEEP Mode is turned on preset temperature will...

Page 19: ...ess this button to enter into sleep mode If unit operates in COOL Mode after SLEEP Mode is turned on preset temperature will increase by 2 F within 1 hour preset temperature will increase by 4 F after 2 hours Unit will operate at this temperature until shut off Sleep function is not available for FAN Mode DRY Mode Timer Button Press this button to initiate Auto ON AUTO OFF timer Press this button ...

Page 20: ...tical Louver to the lowest or the highest in the COOL or DRY mode with the fan speed set to Low for an extended period of time Condensation may form on the louvers CAUTION Do not adjust the Horizontal Louver to the extreme left or right position in the COOL or DRY mode with the fan speed set to Low for an extended period of time Condensation may form on the louvers OPERATING INSTRUCTIONS NOTICE Th...

Page 21: ...filter s are clean and dry reinstall the filter s The filters s should be cleaned once every three weeks If there is a lot of dust in the operation environment clean more frequently Do not use a hair dryer to dry filter s Do not operate the air conditioner when the filter s are not installed General Maintenance Make sure there is no accumulated water in chassis and the heat discharge pipe is disas...

Page 22: ...ull out the Rubber Plug in the Drainage Pipe to discharge the water After discharging the water replace the Rubber Plug in the Drainage Pipe and then place the Drainage Pipe onto the Pipe Clip After the water is removed and the compressor has been stopped for 3 minutes the unit will resume operation CLEANING AND MAINTENANCE NOTICE This picture is for reference only Please refer to the actual produ...

Page 23: ...arden hose not included ATTENTION When using continuous drainage option from the middle hole place portable on a level surface and make sure garden hose is clear of any obstructions and is directed downward Placing portable on an uneven surface or improper hose installation may result in water filling up the chassis and causing the unit to shut off Empty water in the chassis if shut off occurs the...

Page 24: ... Control 1 Press the back side of remote control marked with OPEN as shown in the figure and then push out the BATTERY COVER of battery box along the arrow direction 2 Replace two AAA 1 5V dry batteries and make sure the position of polar and polar are correct 3 Reinstall the BATTERY COVER of battery box CLEANING AND MAINTENANCE ...

Page 25: ...nds when the refrigerant is passing through the evaporator Pinging or Droplet Sounds When droplets of water hit the condenser during normal operation it may cause pinging or droplet sounds WARNING If the below errors occur please turn off the air conditioner and disconnect the power cord from the outlet immediately Please contact Customer Service at once Power cord is overheating or damaged Abnorm...

Page 26: ...controls set the unit at High FAN mode or High COOL mode and adjust the thermostat to a higher temperature Room is not cooling no ice on back of unit Air restricted due to dirty air filter Remove filter s and clean Temperature is set too high Turn temperature setting down Air louvers are not adjusted properly Check and adjust louvers to direct air flow Air ventilation is blocked hindered Remove an...

Page 27: ... blocked 1 Turn unit off pull out power plug Wait 30 minutes 2 Plug unit in and turn on 3 If code still appears please contact Customer Service H3 Overload protection for compressor 1 Check if the unit is within high temperature high humidity environment If outside temperature or humidity is too high turn off unit Wait until outside temperature drops to under 95 F 35 C 2 Check if the evaporator an...

Page 28: ...e Damage caused by replacement of house fuses or resetting circuit breakers Damage caused by repairs or alterations Damage caused after delivery Labor or other costs incurred for diagnosing repairing removing installing shipping servicing or handling of either defective parts or replacement parts or new units Exclusion of Implied Warranties GREE is not responsible for any consequential or incident...

Page 29: ...29 Gree Customer Service Hours 9am 5pm CST Monday Friday Phone 1 866 658 0466 Email customerservice greeproducts com Website www greeproducts com M110316 12K135KPACS US ...

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