GreatCall Jitterbug Touch User Manual Download Page 37 | Manualshive

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User Guide

4.2 Featured Apps – 5Star Urgent Response

TM

Under “Featured Apps,” you’ll find several apps we think
will benefit you the most. The most beneficial app is 5Star

Urgent Response.

GreatCall’s 5Star Urgent Response is an app that transforms
your cell phone into a personal safety device. In any unsafe
or uncertain situation, 5Star gives you immediate access to

Certified Response Agents who can identify you and your

location, evaluate your situation and get you the help you
need.

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Summary of Contents for Jitterbug Touch

Page 1: ...User Guide ...

Page 2: ...ith the simplicity of Jitterbug The Jitterbug Touch was designed to be a smartphone that you ll actually enjoy us ing This User Guide features all the information you need to use your phone so please read this before you get started For more information on the Jitterbug Touch go to www greatcall com ...

Page 3: ...bug Home Screen AppsTab 17 2 1 The AppsTab Overview 18 2 2 Phone 19 Making Your First Call 19 Dialing a Number 19 Redialing a Number 19 2 3 Setting up Voicemail 20 2 4 Messaging 21 Sending a Text Message 21 Composing and Sending a Text Message to a Contact 21 Adding a Subject Line to a Text Message 22 Creating a Picture or Video in a Text Message 22 Attaching a Picture or Video to a Text Message 2...

Page 4: ...r Apps List 28 Chapter 3 Jitterbug Home Screen People Tab 29 3 1 The People Tab Overview 30 3 2 Creating a Contact 31 3 3 Creating a Favorite 32 3 4 Removing a Favorite 33 3 5 Deleting a Contact 34 3 6 Calling a Contact 35 3 7 People Details 36 Chapter 4 GreatCall Button 37 4 1 GreatCall Button Introduction 38 4 2 Featured Apps 5Star Urgent ResponseTM 39 4 3 Help 41 Chapter 5 Setting Up and Using ...

Page 5: ...The All Apps Overview 50 6 2 Browsing the Web 51 6 3 Calendar 52 Setting up new events 52 6 4 Google PlayStore 53 Downloading a free app 54 Purchasing an app 54 Chapter 7 Settings and Options 55 7 1 Options 56 7 2 Settings 57 7 3 Setting the Screen Lock 58 Chapter 8 Commercial Mobile AlertSystem CMAS 59 8 1 About CMAS 60 8 2 Types of Alerts 61 The Fine Print 62 ...

Page 6: ...Touch Introduction This chapter explains how to start using your Jitterbug Touch smartphone Device Batttery Jitterbug Touch Overview Using the LockScreen Home Screen Overview For additional support visit us online at www greatcall com ...

Page 7: ... side of the phone 2 With the white boxand symbol facing up insertthe smallend ofthe charger into the micro USB port on the phone 3 Insert the large end of the charger cord into the port on the wall charger 4 Plug the charger into a standard outlet The battery icon in the upper right of the screen tells you whether the device is Charging the icon is animated Partially charged Fully charged ...

Page 8: ...ll take you backto the main Jitterbug home screen on your phone 2 Menu key this gives you a menu of options for every section of the phone For example you can add and delete contacts and control settings 3 Search key while in the Apps tab press this button to search the Internet while in the People tab press this button to search your contacts 4 Backkey this will take you backto the previous scree...

Page 9: ...User Guide 8 1 Home key 3 Search key 2 Menu key 4 Backkey ...

Page 10: ...9 User Guide Earpiece speaker Lanyard anchor Power button LED indicator Touch screen Volume button External camera key Headphone jack ...

Page 11: ...User Guide 10 Camera lens External speaker ...

Page 12: ...ping 3 Shift key changes the text from lower case to upper case Press twice for caps lock 4 The Function key fn enables you to type the blue colored characters on your keyboard 5 The Symbol key sym accesses symbols that are not available on the keyboard like and 6 The Enter key selects an option on the screen or generates a return while you are typing 3 1 4 2 6 5 ...

Page 13: ... it up all in one motion 2 The Events Window The Events Window shows your missed messages and calls To access these events you will need to unlock the screen 3 To see General Notifications Afteryou unlockthe screen tap and hold the top ofthe screen and drag it down A listofnotifications and other itemswillappear After several minutes of non use your phone will sleep to save battery power To wake y...

Page 14: ...g home screen features only two tabs Apps and People It was designed to be simple so you can easily access the Apps and People that are most important to you without having to dig through icons and features you may never use The following two chapters show in detail how to use these two tabs If you were ever to get lost in your phone you can always press the home button to return to this home scre...

Page 15: ...14 User Guide Chapter 2 Jitterbug Home Screen AppsTab This chapter explains the AppsTab The Apps Tab Overview Phone Voicemail Messaging Camera Gallery Customize your Apps List ...

Page 16: ...nt apps listed as Favorites When you tap Apps you will see 1 Phone 2 Messaging 3 Camera 4 Gallery To begin using these apps simply tap any of them and you ll go directly to that app Instructions for each of these apps are on the following pages To learn more about the All Apps button see page 49 ...

Page 17: ...there are no bars move to where the signal strength is better Dialing a Number 1 From the home screen under the Apps tab tap Phone 2 Using the dialpad enter a number 3 Tap the call icon to dial the number 4 Hang up by pressing the red END button You can also make a call directly from your contact list To dial contacts directly please see page 35 Redialing a Number 1 At the dialpad tap call log 2 T...

Page 18: ...you have set up your voicemail all unanswered calls to your phone are auto matically transferred even if your phone is in use or turned off 1 From the home screen tap the Apps tab 2 Tap the Voicemail icon next to Phone 3 Listen to and follow the prompts to create a password and record a greeting At the dialpad you can also touch and hold 1 to access voicemail ...

Page 19: ... a Contact 1 From the home screen tap the Apps tab 2 Scroll to Messaging and tap to select 3 Tap New Message to create a new text message 4a If sending a message to a saved contact begin typing their name A list of contacts will appear tap to select a contact The contact s name and phone number will populate the To box b Ifsending a message to a new person type the 10 digit phone number into the T...

Page 20: ...essage 1 While in Messaging tap New Message 2 Atthe compose message screen pressthe Menu key 3 Tap Attach 4 Select an option from the list For example tap Capture video to record a video 5 Complete the text message Attaching a Picture or Video to a Text Message 1 While in Messaging tap New Message 2 Atthe compose message screen pressthe Menu key 3 Tap Attach 4 Select an option from the list For ex...

Page 21: ...ngs Select one of the four options below by tapping the image at the top of the screen 1 Zoom Tap this button and slide the bar up or down to zoom in or out 2 White balance Tap this to adjust the light settings for your picture Zoom 2x 1x 1 8x 1 5x 1 2x White balance Auto Cloudy Fluorescent Daylight Incandescent ...

Page 22: ...y choosing on or off 4 Mode Tap this to adjust various aspects of the photo including focus scene picture size picture quality effects and exposure Taking a Picture 1 Tap the circular white button in the lower left corner of the screen You will hear a snap indicating the pic ture was taken You can also use the external camera button to snap a picture as seen on page 11 ...

Page 23: ... see other pictures Recording a video 1 Tap Camera on the Apps tab 2 Use the center slider control to switch from camera to video mode 3 Select video recording mode Video Mail or Long Video Video Mail is used to record a short 60 second video you can send via picture message or MMS Long Video is used to record a higher quality longer video 4 Tap the circular red button on the left corner and begin...

Page 24: ...ed such as Camera or Downloads Viewing a Picture from the Gallery App 1 Tap Gallery on the Apps tab 2 At the albums list do one of the following a Tap a group to view the pictures in that album b Tap and hold a group to access features for the specific group c Tap an individual picture to see it at full size d Touch and hold the screen and slide it to the right to see other pictures in the group ...

Page 25: ...may scroll up and down or use the bottom left and right arrows to scroll through your album to select the picture you wish to send 4 Tap the Share button 5 Select a sharing option from the list which will include numerous options based on your accounts that you have set up ie Gmail Facebookand more 6 Complete the appropriate taskto share your picture ...

Page 26: ...your phone 3 To select an app just tap the square box to the right and a green checkmarkwill appear 4 Tap OK when finished and your favorites will now appear on the Apps tab 5 To arrange your apps on your Apps tab simply touch and hold an app and drag it up or down to place it elsewhere in your list The Phone app cannot be moved Before you use the Calendar Gmail and Contacts Apps we recommend you ...

Page 27: ...r Guide Chapter 3 Jitterbug Home Screen People Tab This chapter explains The People Tab The People Tab Overview Creating a Contact Creating a Favorite Removing a Favorite Deleting a Contact Calling a Contact ...

Page 28: ...that are most important to you It s easy to create your contact list and once ready your list of Favorites will make dialing friends or family a snap Tapping the People tab shows you your favorite contacts To learn how to create a Favorite see page 32 Tapping the All People button shows you all of your contacts ...

Page 29: ...ur contacts list 4 At the new contact screen tap First name to enter a first name then press the return key 5 Enter a last name then press the return key 6 Enter the 10 digit phone number 7 If applicable enter additional phone numbers email addresses and other contact details 8 Tap Done to save Your new contact will now appear as a Favorite ...

Page 30: ...t easy to quickly store and find your most important people 1 From the home screen tap the People tab 2 Press the Menu key 3 Tap Add Favorites 4 You will see a list of all your contacts 5 Tap the checkbox next to a name and a green check mark appears 6 When ready tap OK 7 The selected contact s now appears on your People tab ...

Page 31: ... need to remove a Favorite it s just as easy 1 From the People tab press the menu key 2 Tap Remove Favorites 3 Empty boxes will appear next to each name 4 Tap the box of the Favorite you wish to remove 5 When ready tap OK 6 The Favorite was removed Removing a Favorite does not remove the contact from your phone To completely delete a contact see the next page ...

Page 32: ...Contact 1 From the home screen tap the People tab 2 Tap the contact you wish to delete 3 At the contact info screen tap the contact name 4 Press the menu key 5 Tap Delete Contact to delete the contact and tap OK to confirm deletion ...

Page 33: ...e screen tap the People tab to see your Favorite contacts 2 At the contacts list tap a name 3 Tap Call Calling a Contact 1 From the People tab tap All People 2 At the contacts list tap a name 3 Tap Call If a contact has multiple numbers a selection will appear Choose the appropriate number ...

Page 34: ... Message that person 3 Beneath these options you will also see your calls and messaging history From the People Details page you can easily add or remove a contact as a Favorite When the icon is yellow this person is a Favorite on your People tab Tap the star and it is now empty so the contact is no longer a favorite You can still reach this person from the All People button ...

Page 35: ...34 User Guide Chapter 4 GreatCall Button This chapter explains additional features on your Jitterbug Touch found by tapping the GreatCall button Introduction 5Star Urgent Reponse Help ...

Page 36: ...es you ve used and how many you have left 2 Featured Apps Several featured apps we thinkwould benefit you the most 3 Help Find on phone help and information about your Jitterbug Touch 4 Contact Us Easily reach out to our customer support teams There may be a slight delay in displaying your actual usage Usage is based on the estimated minutes SMS and data that you use per billing cycle You should c...

Page 37: ...most beneficial app is 5Star Urgent Response GreatCall s 5Star Urgent Response is an app that transforms your cell phone into a personal safety device In any unsafe or uncertain situation 5Star gives you immediate access to Certified Response Agents who can identify you and your location evaluate your situation and get you the help you need ...

Page 38: ... your featured apps From there you can download it from the Google Play Store 1 Should you need to access 5Star simply tap and hold the 5Star icon and drag it upwards 2 Tap the 5Star button to connect to a Certified 5Star Agent who will identify you and your location evaluate the situation and get you the help you need 5Star can only be used if the app is installed on your phone and you have regis...

Page 39: ...ll button 2 Tap Help 3 You will see a list of various topics Tap whichever one you need While in a help topic you can scroll up or down to read all the content You can also tap the left or right arrows to see the previous or next topic Your Jitterbug Touch also features Shake for HelpTM If you need help while anywhere on your Jitterbug home screen just shake your phone and a help bubble will appea...

Page 40: ...39 User Guide Chapter 5 Setting Up and Using Email and Gmail This chapter explains how to set up and use email on your Jitterbug Touch Introduction Gmail Email ...

Page 41: ...wo ways to use Email Email and Gmail Google mail If you don t have a Gmail account we highly recommend you set one up as it is the best way to synch with this phone To learn how to get a Gmail account and how to synch it with your phone see the following pages ...

Page 42: ...acts to your phone via the web If you do not already have a Google account follow the steps below to get started Creating an Account on the Web The easiest way to create a Gmail account is online 1 From a computer launch a Web browser 2 Go to www google com 3 Select Sign In to see the Google login page 4 Select Create an account to create a new account 5 Follow the prompts to create a free account...

Page 43: ...tap All Apps Scroll to Gmail and tap to select 2 At the Adding an account screen tap Next 3 Tap Sign in to enter your Google username and password 4 Once the account is created select the desired Google applications to synchronize with the device such as Calendar Contacts and Messages ...

Page 44: ...rom the AppsTab tap the All Apps button 2 Scroll to Email and tap it 3 Enter an email address and password in the entry boxes 4 Press Next 5 Follow the instructions on the screen 6 Once set up you can checkyour email from the All Apps button by selecting the Email app If you don t have or want Gmail we recommend you go online and search for tips and tools on how to synch a different email account ...

Page 45: ...44 User Guide Chapter 6 The All Apps Button This chapter explains how to set up and use the All Apps button on your Jitterbug Touch The All Apps Button Overview Browsing Calendar Google PlayStore ...

Page 46: ...pps button in the lower left corner of the Apps tab Some of the apps require you to have a Gmail account while others workimmediately If there are certain apps you will be using more often you can add them to your Favorites easily for quicker access to what you use most You can also download new apps from the Google PlayStore after you linkyour Google email Gmail account to your phone See pages 53...

Page 47: ...were on your home computer 1 From the AppsTab tap the All Apps button 2 Tap Browser 3 You will be brought to the www google com home page to begin searching 4 For easier typing slide out your full keyboard to quickly enter text If you plan to browse the web often we recommend adding Browser to your Apps tab as a favorite as seen on the previous page ...

Page 48: ... already Setting up new events 1 From the Apps Tab tap the All Apps button 2 Tap Calendar from your apps list 3 Tap the date you wish to enter an event 4 Press the menu key 5 Tap More 6 Tap New Event 7 Enter the appropriate details and tap Done 8 Your event will now appear in your calendar If you have synched with a Gmail account your new event will appear on your Google account as well ...

Page 49: ...es movies music and any other apps that interest you There are over 600 000 apps to choose from 1 While in the Apps tab tap the All Apps button 2 Scroll down and tap Market 3 You will be brought to the Market where you can easily search and find apps After the first time you use the Market the name of the store will change to PlayStore ...

Page 50: ...ownloaded your new app will appear in your All Apps list Purchasing an app Once you see an app you wish to purchase and download 1 Tap the price of the app 2 Tap Accept Buy 3 Enter your username and password that you set up when you synched your Gmail account 4 Tap OK 5 Once downloaded your new app will now appear in your All Apps list ...

Page 51: ...7 Settings and Options This chapter explains how you can adjust various settings and options that your phone offers You can customize your phone to look and perform however you prefer Options Settings Setting the Screen Lock ...

Page 52: ...es 1 From the Apps tab press the menu key 2 Tap Options 3 You can adjust Color Theme Bluetooth Airplane Mode Wi fi and Sounds 4 Simply tap the option you wish to adjust For example to adjust the color theme of your home screen Tap Color Theme Tap the box of whichever color you prefer Press the back button to return ...

Page 53: ...n Android smartphone there are many settings you may not use often but some of the more common ones you may wish to adjust are CallSettings Sound Display Security Date Time To adjust your settings 1 From the Apps tab tap All Apps 2 Scroll to Settings and tap it 3 You will see a list of settings Scroll to whichever setting you wish to adjust and tap it 4 Follow the prompts to adjust the setting ...

Page 54: ...ll Apps 2 Scroll down to Settings and tap to select 3 Tap Location security 4 Tap Set up screen lock 5 Choose whichever security method you prefer For example to use a PIN code as security Tap PIN Enter numeric pin code of at least 4 digits Tap Continue 6 Enter your code again and tap Ok If you set a screen lock you will be asked to enter your password or pin after you unlockyour lockscreen ...

Page 55: ...54 User Guide Chapter 8 CommercialMobile AlertSystem CMAS This chapter explains CMAS on your Jitterbug Touch About Types of Alerts ...

Page 56: ...ges will alert customers of imminent threats to their safety within their immediate area Receiving a CMAS alert message on your Jitterbug Touch Although alerts from CMAS are not text messages the alerts will looksimilar to text messages They will be short not more than 90 characters and easy to read The alert messages will provide basic information on safety security issues urging customers to tak...

Page 57: ...uthorized emergency management agency 3 Amber Alerts missing child alert Alert messages are provided by approved emergency agencies and delivered via the Federal Emergency Management Agency FEMA CMAS does not use the customer mobile number to transmit messages and does not use the GPS location of the device Instead CMAS broadcasts messages similar to that of radio today There is no charge for rece...

Page 58: ...munications Commission of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the ...

Page 59: ... the FCC for each model Body worn measurements differ among device models depending upon availability of accessories and FCC requirements While there may be differences between the SAR levels of various devices and at various positions they all meet the government requirement for safe exposure The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluat...

Page 60: ...h Certification For information about C5121 Bluetooth Certification visit the Bluetooth Qualification Program website at www bluetooth org tpg listings cfm Caution The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user s authority to operate the equipment Radio Frequency RF Energy Your device is a radio tr...

Page 61: ...es and hearing devices hearing aids and cochlear implants when used together result in buzzing humming or whining noises detected by the user Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate The wireless telephone industry has developed ratings for some of their mobile phones to assist hearing device users ...

Page 62: ...ated phones T4 is the better higher of the two ratings Note that not all hearing devices have telecoils in them Hearing devices may also be measured for immunity to this type of interference Your hear ing device manufacturer or hearing health professional may help you choose the proper rating for your mobile device The more immune your hearing aid is the less likely you are to experience interfere...

Page 63: ... price for such Product provided that the subject Product i is returned with transportation prepaid to a KYOCERA authorized service center within the one year warranty period and ii is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period Proof of Purchase After the one year warranty per...

Page 64: ...rietary or personal information from the Product KYOCERA is not responsible for damage to or loss of any software applications data or removable storage media KYOCERA MAKES NO REPRESENTATION OR WARRANTY WITH REGARD TO ACCESSORIES OTHER THAN THOSE ORIGINALLY PACKAGED WITH THE DEVICE PLEASE CHECKWITH THE MANUFACTURER OF ANYTHIRD PARTY ACCESSORIES ASTO COMPATIBILITY AND SAFETY KYOCERA SPECIFICALLY DI...

Page 65: ... OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE NO DEALER DISTRIBUTOR AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICA TION OR ADDITION TO THISWARRANTY Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts so the above limita tions or exclusions may not apply to you This limited warr...

Page 66: ...OM WHICH YOU PURCHASED THE KYOCERA DEVICE License Subject to the terms and conditions of this Agreement and any other terms that may be incorporated by reference or otherwise presented to you prior to your use of the Software Kyocera grants you a limited non exclusive license to use Kyocera and third party proprietary software and services found on your Kyocera device and or packaged with your Kyo...

Page 67: ... RESPONSIBLE FOR AND HAS NO LIABILITY WITH REGARD TO THIRD PARTYSOFTWARE Open Source Software The Software contains certain open source software which may be subject to the GNU General Public License GPL GNU Library Lesser General Public License LGPL and or other copy right licenses disclaimers and notices Open Source License Terms The applicable Open Source License Terms for the corresponding Ope...

Page 68: ...Software is designed for use in systems that do not require fail safe performance You may not use the software in any device or system in which a malfunction of the software would result in foreseeable riskof loss injury or death to any person This includes operation of nuclear or infrastructure facilities medical equipment aircraft navigation or communication systems or use in risky or dangerous ...

Page 69: ... prior to your use of such Software Termination This License Agreement will automatically terminate without notice from or action by Kyocera if you fail to comply with any term hereof Governing Law This Agree ment is governed by the laws of State of California except any conflict of law provisions The U N Convention on Contracts for the InternationalSales of Goods is hereby excluded in its entiret...

Page 70: ... Drive Suite 310 San Diego CA 92130 Tel 1 858 720 7500 Customer Service Center P O Box 4428 Carlsbad CA 92018 Tel 1 800 733 6632 Internet Address www greatcall com Copyright 2012 GreatCall Inc Jitterbug and GreatCall are registered trademarks of GreatCall Inc ...

Page 71: ...ON OR QUALITY OFTHE PRODUCT THEPERFORMANCEOFTHE PRODUCT THEWORKMANSHIP OFTHE PRODUCT ORTHECOMPONENTSCONTAINEDTHEREIN OR COM PLIANCEOFTHEPRODUCTWITHTHEREQUIREMENTSOFANYLAW RULE SPECIFICATIONSOR CONTRACT PERTAININGTHERETO NOTHING CONTAINED INTHEINSTRUCTION MANUALSHALL BECONSTRUEDTO CREATEAN EXPRESSOR IMPLIEDWARRANTYOFANY KIND WHATSOEVER WITH RESPECTTOTHEPRODUCT IN ADDITION NEITHER KYOCERA NOR GREATC...

Page 72: ...lity and privacy How to handle disputes if they arise including arbitration 2 Your Monthly Rate Plan The monthly rate plan you select is part of this agreement To the extent any condition in your plan expressly conflicts with this agreement the condition in your plan will apply 3 Your Rights To Refuse Or Cancel This Agreement After you ve had an opportunity to review this agreement it will begin w...

Page 73: ...e for each additional minute over 30 minutes whichever is less If you have used more than 30 minutes within 30 days from the date of purchase and did exceed your plan minutes then we will retain your monthly service charge plus 0 35 per minute for each additional minute over your plan minutes Return Information Please call our Customer Service Department at 1 800 733 6632 24 hours a day 7 days a w...

Page 74: ...e after your final bill Although cancellations are effective immediately we don t bill for partial months therefore you ll be charged for the entire month 4 Charges And Fees There is a fee associated with beginning your service and there may be a fee associated with reactivating your service Usage charges vary depending on where when and how you call includingtoll freeandOperator assistedcalls Add...

Page 75: ...nd other important information It reflects the fees and charges in effect for your service plan at the time they are incurred We charge for usage after calls are made or received and charge access and other fees in advance The length of a call will be rounded up to the next full minute Charges start when you re connected to an outgoing or incoming call and end after you hang up your phone the othe...

Page 76: ...of ourservices We llpaysimpleinterestonanydepositattheratethelawrequires Pleaseretain your evidence of deposit You agree that we can apply deposits payments or repayments in any order to any amounts you owe us on your account s You can t use a deposit to pay any bill unless we agree We will not honor limiting notations you make on or with your checks We may charge you up to 25 for any returned che...

Page 77: ...ervice provider transfer or port your phone number we will treat this request in the same manner as a request to cancel your GreatCall service When the transfer is complete you will be responsible for all the terms of cancellation described in Section 3 of this agreement We may not be able to provide you with some services such as 9 1 1 location services while we implement the transfer 8 Availabil...

Page 78: ...o agree that your wireless phone won t be used for any purpose that is illegal isn t allowed by this agreement or by your User Guide WE CAN WITHOUT NOTICE LIMIT SUSPEND OR END YOUR SERVICE OR ANY AGREEMENT WITH YOU FOR VIOLATING THIS AGREEMENT OR FOR ANY OTHER GOOD CAUSE INCLUDING BUT NOT LIMITED TO a Two or more late payments in a 12 month period b Incurring charges greater than your required dep...

Page 79: ...h GreatCall representatives to ensure the quality of our services and for other lawful purposes If you don t agree with the terms of our Privacy Policy do not purchase a GreatCall phone or use GreatCall services 12 Disclaimer Of Warranties WE MAKE NO REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED INCLUDING TO THE EXTENT PERMITTED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNE...

Page 80: ...rdeletionsofVoiceMail s fromyour VoiceMail box ifyouhaveone even if you ve saved them 15 Handling Disputes With GreatCall ANY CLAIM OR DISPUTE BETWEEN YOU AND GREATCALL IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT OR THE PROVISION OF SERVICES OR PRODUCTS TO YOU INCLUDING ANY BILLING DISPUTES CLAIM SHALL BE SUBMITTED TO FINAL BINDING ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION AAA ...

Page 81: ...R AMOUNT AS PROVIDED UNDER AAA S SUPPLEMENTAL PROCEDURES FOR CONSUMER RELATED DISPUTES YOU AND WE AGREE TO PAY OUR OWN OTHER FEES COSTS AND EXPENSES INCLUDING THOSE FOR ANY ATTORNEYS EXPERTS AND WITNESSES AN ARBITRATOR MAY ONLY AWARD AS MUCH AND THE TYPE OF RELIEF AS A COURT WITH JURISDICTION IN THE PLACE OF ARBITRATION THAT IS CONSISTENT WITH LAW AND THIS AGREEMENT AN ARBITRATOR MAY ISSUE INJUNCT...

Page 82: ... by the termsofthisagreement unlessanduntil yourfriendorfamilymemberhasagreedtotheterms ofthisagreement Ifyou reorderingforacompany you rerepresentingthatyouareauthorized to bind the company to the terms of this agreement where the context you means the company 17 About This Agreement If either of us waives or doesn t enforce a requirement under this agreement in an instance we don t waive our rig...

Page 83: ...orsininterest Excepttotheextentwe veagreed otherwiseintheprovisionsonlatefeesandarbitration thisagreementanddisputescoveredby itaregovernedbythelawsofthestateofCalifornia withoutregardtotheconflictsofthelawsor rulesofthatstate 18 Additional Terms For Text Messaging The message rates that we charge depend on the GreatCall service plan that you selected You will incur message charges when you send o...

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