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                  If you bought 5Star Urgent Response for a family member,  
                  or you’re a caregiver, you should add the GreatCall   

 

                 Customer Service number (

1-800-463-5412

) to your  

   

                  personal contact list or cell phone.
 

You need to remember this phone number because there   

 

may be some unique circumstances  when you’ll need to    

 

urgently contact GreatCall Customer Service. The 5Star

                   Response Center can only be contacted through the Responder.

More Information & Getting Support

The 5Star Responder includes within its packaging, a 

User Guide 

with extensive instructions to help you further.  We encourage you to 
take the time to read through it now and keep it as a helpful 
reference.

For answers to other questions or support needs, you can:
     1. Call us at GreatCall Customer Service at 

1-800-463-5412

     2. Email us at 

[email protected]

     3. Or write us at:
 

 

GreatCall Customer Service

 

 

P.O. Box 4428

  

 

 

 

www.greatcall.com

Quickstartguide.indd   12-13

8/23/11   5:56 PM

Summary of Contents for 5Star Responder

Page 1: ...Quick StartGuide Urgent ResponseTM Urgent ResponseTM Urgent ResponseTM Urgent ResponseTM The 5Star Responder PKG5STARQSG GRCCOBN Quickstartguide indd 1 2 8 23 11 5 56 PM...

Page 2: ...rt Guide carefully before you turn on or charge your 5Star Responder device We want to ensure thatyou get the most out ofyour 5Star service Thefollowingstepswillguideyouinactivatingyour5StarResponder...

Page 3: ...nce of wireless coverage and that the device is ready to use 4 Battery Indicator shows the device s battery strength 5 Accessory Clip allowsyou to attach the device to a purse backpack or other items...

Page 4: ...nce of wireless coverage and that the device is ready to use 4 Battery Indicator shows the device s battery strength 5 Accessory Clip allowsyou to attach the device to a purse backpack or other items...

Page 5: ...1 Gather required information before activation Toensurethatyouractivationprocessgoessmoothly youwillneed tohavethefollowingpersonalinformationreadywhenactivating yourservice Your name address and pho...

Page 6: ...1 Gather required information before activation Toensurethatyouractivationprocessgoessmoothly youwillneed tohavethefollowingpersonalinformationreadywhenactivating yourservice Your name address and pho...

Page 7: ...atulations Your 5Star service is now activated Step 2 Go online or call to set up your account The best way to set up your account is online at www greatcall com 5StarActivate There will be a discount...

Page 8: ...atulations Your 5Star service is now activated Step 2 Go online or call to set up your account The best way to set up your account is online at www greatcall com 5StarActivate There will be a discount...

Page 9: ...develop a habit of keeping your device charged and turned on so you can access help at the touch of a button Out of the box the deviceisonlypartiallycharged It simportantthatyoufullychargeyour devicea...

Page 10: ...develop a habit of keeping your device charged and turned on so you can access help at the touch of a button Out of the box the deviceisonlypartiallycharged It simportantthatyoufullychargeyour devicea...

Page 11: ...rger Making a test call There are two ways to make a test call 1 Online We recommend sending a test call to your device by logging into MyGreatCall com Ifyou do not have a GreatCall account you will n...

Page 12: ...rger Making a test call There are two ways to make a test call 1 Online We recommend sending a test call to your device by logging into MyGreatCall com Ifyou do not have a GreatCall account you will n...

Page 13: ...ResponseCentercanonlybecontactedthroughtheResponder More Information GettingSupport The 5Star Responder includes within its packaging a User Guide withextensiveinstructionstohelpyoufurther Weencourag...

Page 14: ...ResponseCentercanonlybecontactedthroughtheResponder More Information GettingSupport The 5Star Responder includes within its packaging a User Guide withextensiveinstructionstohelpyoufurther Weencourag...

Page 15: ...rt Guide carefully before you turn on or charge your 5Star Responder device We want to ensure thatyou get the most out ofyour 5Star service Thefollowingstepswillguideyouinactivatingyour5StarResponder...

Page 16: ...Quick StartGuide Urgent ResponseTM Urgent ResponseTM Urgent ResponseTM Urgent ResponseTM The 5Star Responder PKG5STARQSG GRCCOBN Quickstartguide indd 1 2 8 23 11 5 56 PM...

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