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Maintenance & Troubleshooting
Troubleshooting
Tools Required
The following tools are required to open and service the UCP
-
3901.
• Scribe or an unfolded paper clip.
Replacing the UCP
-
3901’s Micro-SD Card
1 During off hours when the system is not in use, eject the UCP
-
3901 card from the
Densité frame.
2 Place the UCP
-
3901 on an anti-static bag or anti-static work surface.
3 Use a scribe to remove the micro-SD card: use the pointed tip to push the card out of
the socket. The micro-SD card is located on the UCP
-
3901 PCB card.
4 Insert the replacement micro-SD card into the micro-SD card socket.
5 Insert the UCP
-
3901 card into the Densité frame.
Troubleshooting
Following a methodical process of elimination, try the following steps.
1 Are you using the latest UCP
-
3901 firmware? To upgrade an UCP
-
3901’s firmware, see
2 The Status Indicators on the UCP
-
3901 show if it is powered and these indicators
provide troubleshooting information. See
3 All alarms and operational statuses can be seen from Rollcall Logging pages. These
pages provide the live status of the card. Theses statuses are also logged when using a
Log Server. See
4 Make sure the fiber connectors are clean, as the problem is often related to dust
obstructing the light at the fiber connections. See
5 Use another fiber connection.
Micro-SD Card and Socket
Summary of Contents for UCP-3901
Page 1: ...User Manual 13 03084 010 M00 AB 2020 10 27 UCP 3901 UNIFIED COMPUTE PROCESSOR FOR DENSITÉ ...
Page 18: ...18 Introduction Supported SFP28 Cartridges ...
Page 32: ...32 UCP 3901 Card Installation and Operation Remote control using RollCall ...
Page 36: ...36 Connections and Cabling Cabling to Support SMPTE ST 2022 7 with a UCP 3901 ...
Page 122: ...122 Essence Processing SDC SFP Configuration ...
Page 202: ...202 Maintenance Troubleshooting Keep Fiber Connections Clean ...