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AN1808

-01 

4G

 Audio Intercom (E2.2) 

 16/16 

Q. There is no audio from the gate, but the person at the gate can hear ok.

A. This can be due to low reception.

-Check reception level by *20#.

-Change SIM card if necessary, to another network which may have better coverage.

Q. The audio quality that can be heard on the remote telephone is poor or humming

(buzzing).

A. A small amount of GSM buzz can be considered normal on 

4G

 audio intercoms, but not so much

that causes inability to hear the person speaking. This can be caused by the GSM antenna being

mounted too close to the speech panel or not mounted high enough.

-Try earthing the speech panel chassis to 0V of the power supply.

-This is also a symptom of poor reception. Try above steps on checking and improving reception.

Q. The 1 or 2 key does not work when the intercom calls a phone.

A. Check if you can hear the relay clicking at the gate when the 1 or 2 key is pressed during a call. If

it can be heard, then the system is working, check wiring between the relay and the lock or gate panel.

If the relays do not make a clicking sound, then check this feature on a different mobile cell phone or

landline. If it works on a different phone, check the settings on the phone in question under DTMF

tones. Failure of DTMF tones to operate correctly is also a symptom of low reception. Check steps

above on improving reception. Try pressing the buttons longer when attempting to activate the gates

or door.

Specification: 

Model 

AN1808

-01 4G  Audio Intercom 

Frequenc

ies

Face plate 

180 (H) x 109 (W) mm 

Surface back box 

189 (H) x 118 (W) x 65(D) mm 

Length of antenna tail 

3 metre cable 

Power requirement 

12~24V AC/ DC 

Design and material 

Vandal resistant / die cast aluminum 

Humidity 

Less than 80% RH 

Operating Temperature 

-20

℃ to 50℃

 

Operating Current 

Maximum 250 mA, Typically 55mA 

E.&O.E.

www.

grantsautomation

.com.au

   

700/850/900/

17

00/

1800/

2100

/

2300/

2600

 MHz 

Summary of Contents for AN1808-01

Page 1: ...AN1808 01 4G Audio Intercom E2 2 1 16 AN1808 01 INTERCOM ACCESS CONTROL OPERATING MANUAL For your protection read these instructions completely Keep for future reference Grants Automation ...

Page 2: ...tallation 5 Using the AN1808 01 9 1 Setting your call out numbers 9 2 Setting your dial in numbers Guest list 9 3 App on iOS and Android 9 Enter System Menu 10 Programming by text message 11 Command Codes 12 Hardware reset if you forget password 15 How to change the name plate 14 Troubleshooting Q A 15 Specification 16 ...

Page 3: ...plug all the connections of product before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 3 Do not use this product near water 4 Do not use this product near an area where there is a potential of gas leaks or near any fumes that can be explosive 5 Do not place this equipment near or over a radiator or any other heat source 6 Do not overload the wall outlet or...

Page 4: ...ne keypad by pressing during the conversation and can also be activated by calling the SIM card in the unit from an authorized phone number guest The intercom will recognize an authorized phone guest number calling it and then not answer the call but will release the door or gate This call is free This intercom supports all Telstra Optus Vodafone CSFB networks Parts List Item Description Q ty 1 AN...

Page 5: ...AN1808 01 4G Audio Intercom E2 2 5 16 Installation This intercom is suitable for both flush mounting and surface mounting ...

Page 6: ...e bottom of the unit 1 4 Slide the SIM card holder towards the front of the unit 1 5 Lift up the holder 1 6 Before inserting the SIM card ensure that it is not PIN number locked If locked use a mobile phone to unlock it 1 7 Insert the SIM card Note orientation of notched corner 1 8 Replace holder and slide towards the rear of the unit to lock in place 1 9 Replace rear plastic cover ...

Page 7: ... lock system Fig 2 2 1 According your door lock type see wiring diagram below 3 Connecting the Antenna Fig 3 3 1 Plug in the antenna cord to the connector on the rear of the unit 3 2 Place antenna away from electrical electronic systems computers microwave ovens etc ...

Page 8: ...nect the 12 24v power source to the connector marked AC 4 2 The blue indicator of call button should be on and you will hear Du Du tone 4 3 Position the intercom where it will be installed 4 4 When the Du Du tone has ceased the device is ready Wiring Diagram ...

Page 9: ... the number of device 2 2 The format of text SMS is 12 1234 71 country code 72 relay call in number 1 72 relay call in number 2 2 3 When the setting is finished the sender will receive the reply as below 71 country code 72 relay call in number 1 72 relay call in number 2 OK 2 4 If a guest calls the number of the device it will trigger the relay to control the door latch 2 5 If the number is not on...

Page 10: ...e relay output under listener monitoring mode but speaker must be ON status Enter Access Control Mode 1 You will hear a Do tone to enter access control mode by pressing 33 5678 where 5678 is the access control password 2 The door will be opened after enter the correct password To open the door by password if the number is not stored in the access control section Enter Program setting Mode 1 You wi...

Page 11: ...immediately by a command 4 To program call button numbers DO NOT enter country code just the complete number as you would dial it Example Store a call button phone number Max 3 numbers and delete 2 3 phone numbers 058 57235 landline number 1 086 5682554 mobile number 2 086 2235644 mobile number 3 SMS format store a call button phone numbers 12 1234 1105857235 120865682554 130862235644 SMS format d...

Page 12: ...rophone volume level 0 4 3 7 Relay 1 Trigger Time 51 relay1 time Relay 1 time 1 9999 sec 1 8 Relay 2 Trigger Time 50 relay 2 time Relay 2 time 1 9999 sec 1 9 Call Divert to next number time 52 call divert time Call divert time 10 99 sec 20 sec 10 Max Call Time 53 max call time Max call time 005 999 sec 060 sec 11 Max Monitoring time 55 duration time duration time 00 60 mins 00 no limit time 10 min...

Page 13: ...e 940 X X 1 1 code open code X 2 2 codes open code 1 25 Change open codes of relay 1 2 including trigger hold release for independent apartment 93 X ABCDEF X apartment number A B C D E F 0 9 and A trigger relay 1 B hold relay 1 C release relay 1 D trigger relay 2 E hold relay 2 F release relay 2 1 code 2 code 1 2 3 4 5 6 10 20 30 40 50 60 26 Send SMS message when Detect Pin is triggered 26 passwor...

Page 14: ...Audio Intercom E2 2 14 16 30 Send SMS message when IN1 is triggered 30 password content Password setting password content up to 100 characters IN1 trigger 31 Reset 999 reset default None How to change the name plate ...

Page 15: ...a has been mounted as high as possible not near large metal objects or wet green shrubs etc Q The unit calls the first number but there is not enough time to answer before it diverts to the next number A Increase the no answer time as per programming instructions Q The unit calls the first number but voicemail comes on before it can ring the second number A Decrease the no answer time as per progr...

Page 16: ...you can hear the relay clicking at the gate when the 1 or 2 key is pressed during a call If it can be heard then the system is working check wiring between the relay and the lock or gate panel If the relays do not make a clicking sound then check this feature on a different mobile cell phone or landline If it works on a different phone check the settings on the phone in question under DTMF tones F...

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