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UCM630x series 

Remote Connect EndPoint Configuration Guide 

 

   

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INTRODUCTION

 

Thank  you  for  purchasing  the  UCM6301/UCM6302/UCM6304/UCM6308  IP  PBX. The  Grandstream 

UCM6300  series  IP  PBX  is  based  on  Asterisk  16  system.  It  provides  powerful  functions,  friendly 

interface for remote management and easy-to-expand all-in-one communication solution to enterprises 

of all sizes. The UCM6300 series IP PBX supports up to 3000 extensions with PBX features including 

audio/video calling, video conferencing, video surveillance, PBX data management and analysis, UCM 

RemoteConnect, and device remote access. It is an ideal choice for enterprises looking for an all-in-

one solution for users to communicate efficiently and work productively. 

The UCM6300 series IP PBX provides UCM RemoteConnect service which offers users a quick setup 

to start working remotely including GS Wave web app using WebRTC and Wave mobile app on Android 

and IOS system to communicate and join meetings, sync up and manage extension, receive alerts and 

reports, view and manage storage via cloud, and much more. The UCM6300 UCM RemoteConnect 

service is offered via Grandstream Device Management System (GDMS). Please visit GDMS platform 

for UCM RemoteConnect service plan information and purchasing plan, device remote management, 

cloud storage management and etc. 

This document describes how to configure end users’ IP phones to register to UCM6300 series IP PBX 

UCM using RemoteConnect service. With RemoteConnect service, IP phones behind NAT can register 

to UCM6300 series and communicate with other devices without additional settings in your network. 

Summary of Contents for UCM6301

Page 1: ...Grandstream Networks Inc UCM63xx Series Remote Connect EndPoint Configuration Guide ...

Page 2: ...7 MAKE CALLS USING IP PHONES 10 Table of figures Figure 1 UCM RemoteConnect Plan Information 4 Figure 2 Add New SIP Server on GDMS 5 Figure 3 Batch Configure SIP Server for SIP Accounts 6 Figure 4 Assign Device to SIP Account 6 Figure 5 GXV3370 Account Configuration Page 7 Figure 6 GXV3370 Account SIP Settings 8 Figure 7 GXV3370 Phone Settings General Settings 8 Figure 8 GXV3370 TLS Configuration ...

Page 3: ...y and work productively The UCM6300 series IP PBX provides UCM RemoteConnect service which offers users a quick setup to start working remotely including GS Wave web app using WebRTC and Wave mobile app on Android and IOS system to communicate and join meetings sync up and manage extension receive alerts and reports view and manage storage via cloud and much more The UCM6300 UCM RemoteConnect serv...

Page 4: ...ect information displays as below on UCM6300 web GUI Value added Features UCM RemoteConnect page In this page STUN Address UCM Public Address and Public TLS Port information are needed for IP phone to register to UCM6300 series Figure 1 UCM RemoteConnect Plan Information Users can configure the IP phone to register to UCM6300 series and manage the IP phone remotely via GMDS or directly configure t...

Page 5: ... admin navigate to VoIP Account SIP Server page Click on Add Server and configure the following Server name enter the server name for identification purpose SIP Server enter the UCM Public Address Public TLS Port NAT Traversal STUN Other settings are optional and can be configured as needed Figure 2 Add New SIP Server on GDMS Step 3 Navigate to VoIP Account SIP Account select the accounts that nee...

Page 6: ...gned before GDMS will send the update account information to the assgined device Figure 4 Assign Device to SIP Account Note 1 If the IP phone device is currently not supported by GDMS this device cannot be configured and managed by GDMS 2 After GDMS assigns SIP account to the IP phone device if the device cannot register or experiences call issues please check device configuration in below section...

Page 7: ...lease refer to below configuration example on GXV3370 1 Log in GXV3370 web UI as admin navigate to Account Basic Settings page and configure the following SIP Server Enter the UCM Public Address Public TLS Port This information can be found under UCM web UI Value added Features UCM RemoteConnect Plan page NAT Travesal STUN Figure 5 GXV3370 Account Configuration Page 2 Go to Account SIP Settings an...

Page 8: ...I Phone Settings General Settings configure the STUN server to be same as the one under UCM Web UI Value added Features UCM RemoteConnect Plan page Figure 7 GXV3370 Phone Settings General Settings 4 Go to the phone s web UI System Settings Security Setting TLS page configure Minimum TLS Version and Maximum TLS Version to be 1 2 ...

Page 9: ...UCM630x series Remote Connect EndPoint Configuration Guide P a g e 9 Figure 8 GXV3370 TLS Configuration ...

Page 10: ...RemoteConnect service users can use the phone to make audio video calls and join GS Wave audio video conferences Note Presentation on end device IP Phones is currently not supported Below are the Grandstream devices that supports RemoteConnect services with UCM6300 series GXV3350 GXV3370 GXV3380 GXP series GRP series WP820 DP750 GVC series ...

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