Grandstream Networks UCM6200 Series, User Manual

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UCM6200 Series User Manual
Version 1.0.20.38
Replace Display Name
If enabled, the UCM will replace the caller display name with the Ring Group
name the caller know whether the call is incoming from a direct extension or a
Ring Group.
Skip Busy Agent
If enabled calls to busy agents will be skipped and sent to the following
available ones. Default is enabled.
Enable Destination
If enabled, users could select extension, voicemail, ring group, IVR, call queue,
voicemail group as the destination if the call to the ring group has no answer.
Note: Voicemail Password and Email address (limited by 128 characters) are
required if voicemail is selected as the destination. Voicemail system will
mention if a voicemail is from a ring group.
Default Destination
The call would be routed to this destination if no one in this ring group answers
the call.
Figure 170: Ring Group Configuration