Grandstream Networks GXV-3000 Manual Download

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Grandstream Networks, Inc.

GXV300x Series
IP Video Phone

GXV300x SeriesUser Manual

www.grandstream.com

Firmware Version 1.2.3.7

[email protected]

http://ArtTel.ru

Summary of Contents for GXV-3000

Page 1: ...Grandstream Networks Inc GXV300x Series IP Video Phone GXV300x SeriesUser Manual www grandstream com Firmware Version 1 2 3 7 support grandstream com http ArtTel ru...

Page 2: ...GUIDE 19 CONFIGURE OPERATION WITH KEYPAD 19 CONFIGURATION WITH WEB BROWSER 22 END USER CONFIGURATION 24 ADVANCED USER CONFIGURATION 26 INDIVIDUAL ACCOUNT SETTINGS 32 CONFIGURATION THROUGH SECURE CENT...

Page 3: ...LCD Icon Definitions 9 Table 7 GXV Button Definitions 11 Table 8 GXV300x Call Features 18 Table 9 Key Pad Configuration Menu 21 Table 10 Status Page Definitions 23 Table 11 Basic Configuration Definit...

Page 4: ...modest bandwidth level as low as 32kbps up to 1Mbps The phone allows nearly all viewing angles via a large 5 6 TFTP ad justable LCD screen and a VGA camera creating high quality videoconferences from...

Page 5: ...adapter provided with the GXV package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adap tors TWARRANTY If you purchased your GXV300x from a reseller plea...

Page 6: ...45 port for uplink to Ethernet 3 USB USB Interface for external USB device like flash to store captured snap shot image USB keyboard and mouse 4 Video Audio Jacks RCA Output Interface to external disp...

Page 7: ...the wall place two fixed hangers on the wall hang the back of the phone on the fixed hangers The two sustaining brackets will balance the bottom of the phone and position the phone on the wall To use...

Page 8: ...d H 264 baseline real time video codec with vid eo bandwidth from 32kbps 1Mbps Advanced Video features 5 6in TFT color LCD 180 degrees vertical rotation 300 degrees horizontal rotation advanced VGA re...

Page 9: ...nfiguration via LCD Web browser or central secure configuration file Support NAT traversal using IETF STUN and Symmetric RTP Manual or dynamic host configuration protocol DHCP network setup Video Feat...

Page 10: ...ous call using privacy header Firmware Upgrades Support for Authenticating configuration file before accepting changes Support firmware upgrade via TFTP or HTTP Allow user to specify different URL for...

Page 11: ...Status SIP Proxy Server Icon Color connected to SIP Server IP address received Gray SIP Proxy Server not registered Phone Status Icon OFF when the handset is on hook ON when the handset is off hook A...

Page 12: ...on Icon appears when you miss a call Number indicates how many missed calls Video Mute ON when video is disabled Voice Video Message ON when there is unheard message Forward ON when call forwarding is...

Page 13: ...in Keypad Configuration TRNF TRANSFER key Transfer an ACTIVE call to another number CONF Press CONF button to connect Calling Called party into conference MESSAGE Enter to retrieve video voice mails o...

Page 14: ...oft and the subsequent call will be made through SIP account 2 BroadSoft Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use When the virtually mapped l...

Page 15: ...he DOWN arrow key or iii Pressing the menu button and Selecting Phone book and Press MENU Select the phone number by using the arrow keys Press OK to select Press OK again to dial 6 PAGING INTERCOM Th...

Page 16: ...last octet in the IP address This partially simulates a PBX function using the CMSA CD without a SIP server Static IP usage recommended In the Advanced Settings page set the Use Quick IP call mode to...

Page 17: ...blind and attended or supervised transfer 1 Blind Transfer Press TRNF button then dial the number and press the SEND button or if configured to complete transfer of an active call 2 Attended or Superv...

Page 18: ...ne for stutter tone 3 Or check missed calls using the menu key Mute Delete 1 To enable disable mute during a call press MUTE DEL button The red Mute Delete icon muted microphone will flash on the LCD...

Page 19: ...ing the option of a PSTN life line Pressing LINEx button few times until LINEx Dial USING PSTN shown on LCD to make calls via PSTN If the call is going through the PSTN line then the video feature wil...

Page 20: ...Forward Dial 72 wait for a dial tone Dial the forwarding number followed by wait for dial tone confirmation LCD will display Call FWD Activated 73 Cancel Unconditional Call Forward Dial 73 and get th...

Page 21: ...u CONFIGURE OPERATION WITH KEYPAD To enter the MENU press the OK button Navigate the menu by using the arrow keys up down and left right Confirm a menu selection by pressing the OK button Delete an en...

Page 22: ...Grandstream Networks Inc GXV300x User Manual Page 20 of 54 Firmware 1 2 3 7 Updated 12 2010 FIGURE 5 FLOW CHART OF KEY PAD CONFIGURATION MENU http ArtTel ru...

Page 23: ...urn the main menu Phone Book Displays the phonebook Call History Displays history of received dialed and missed calls RTSP Video Streaming Starts sending RTSP Video stream Direct IP Call Displays the...

Page 24: ...ion will cause IP loss Press to return to the main menu Reboot Press Menu button to reboot the device Register Account Choose Account to force the phone sends out registration request About Exit Exit...

Page 25: ...ions This section will describe the options in the Web configuration user interface As mentioned a used can log in as an administrator or end user Functions available for the end user are Status Displ...

Page 26: ...reboot Total SIP Message Received Total number of SIP messages received since last reboot Total RTP Packet Sent Total number of RTP packets sent since last reboot Total RTP Packet Received Total numbe...

Page 27: ...end time saving Both start time and end time have the same syntax month day weekday hour minutes o month 1 2 3 12 for Jan Feb Dec o day 1 2 3 31 o weekday 1 2 3 7 for Mon Tue Sun or 0 which means the...

Page 28: ...video background PIP Position Local Mirror Images showed via Picture in Picture positions in the LCD Default is Top Left Starting Video OSD PIP Mode Default value is OSD On PIP On Camera Zoom Mode Se...

Page 29: ...the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the IP phone will use and save the maximum allowed value for the corresponding...

Page 30: ...SP server To act as remote surveillance monitor the GXV300x has to give the RTSP server authorized User ID in order to fetch the RTSP streaming packets Streaming RTSP Password The password used to con...

Page 31: ...se do NOT interrupt the TFTP upgrade process especial ly the power supply as this might damage the device Via HTTP Server The HTTP server URL used for firmware upgrade and configuration For example ht...

Page 32: ...vel is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events product model version on boot up INFO level NAT related info INFO level sent or received SIP message DE...

Page 33: ...ct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the LAN VPN IP address REGARDLESS of subnet mask XX or X also valid so leading 0 is not required but OK See Quick IP Call Mode for details Al...

Page 34: ...t from SIP User ID Authenticate Password SIP service subscriber s account password for GXV300x to register to SIP server Name SIP service subscriber s name that is used for Caller ID display Use DNS S...

Page 35: ...ller must be used and this field must be configured to NO Keep Alive Using SIP OP TIONS Default is No Subscribe for MWI Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will be...

Page 36: ...llows international calls starting with 011 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 x more than two digits and end with a sign NOTE Use as Dial Key has to be disable in...

Page 37: ...his account will play selected ring tone Video Call Ring Tone There are 4 uniquely defined ring tones for Video incoming calls 1 System Ring Tone when selected all calls will ring with system ring ton...

Page 38: ...red value 96 127 for dynamic RTP payload type of H 264 codec Default is 99 H 263 payload type Enter a desired value 96 127 for payload type of H 263 codec Default is 103 H 263 Default Resolution Defau...

Page 39: ...t to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ON is the period of ringing ON time in ms while OFF is the period of silence...

Page 40: ...Call Waiting Caller ID Default is Yes If set to No Call Waiting caller ID will not be provided to analog phone connected to the FXS port Distinctive Ring Tone This function lets you configure ring to...

Page 41: ...ream devices GAPS uses enhanced NAT friend ly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device for firmware upgrade remote reboo...

Page 42: ...ator password to access the web configuration interface In the ADVANCED SETTINGS page enter the Upgrade Server s IP address or FQDN in the Firmware Server Path field Select TFTP or HTTP upgrade method...

Page 43: ...ioning purpose only For normal TFTP or HTTP firmware upgrades the following error messag es in a TFTP or HTTP server log can be ignored TFTP Error from IP ADRESS requesting cfg000b82023dd4 File does n...

Page 44: ...AGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When Automatic Upgrade is set to Yes Service Provider can use P193 Auto Check Interval in mi nutes default and minimum is 60 minutes to have the device p...

Page 45: ...ssible values 0 NO 1 YES other values ignored The feature will be activated when Enable Downloadable Phonebook is set to YES HTTP or TFTP AND a valid Phonebook XML Path is set When the device boots up...

Page 46: ...ype xsd string minOccurs 1 maxOccurs 1 xsd sequence xsd complexType xsd element xsd element name Phone xsd complexType xsd sequence xsd element name phonenumber type xsd string minOccurs 1 maxOccurs 1...

Page 47: ...0x240 in dimension RGB color space 8 bit data The screensaver file image bin cannot rename this file is limited to 20 images or 320kb whichever limit is reached first Screensaver pictures as well as t...

Page 48: ...the generated file image bin into the same folders as the firmware files Reboot or Power cycle the phone and wait image bin file downloaded successfully CAUTION Please do not interrupt the power suppl...

Page 49: ...s than 64KB other wise it will override next file slot space 3 Flash only has space to store 3 ringtone files 64KB x 3 192KB total space The ring tone generator supports 16 bit linear PCM as input not...

Page 50: ...con will show up in lower part of the LCD the user can save a snap shot or capture a picture from camera to the flash drive Directions When the USB flash drive device is ready either the video phone i...

Page 51: ...want to use headset products with an RJ22 plug a special cable known as cross over cable or a cable adapter box is required The standard handset cable supplied with the headset is a roll over ca ble...

Page 52: ...1 2 3 7 Updated 12 2010 FIGURE 11 HEADSET CROSS OVER DIAGRAMS Roll Over Cable already provided to connect the handset to phone base Cross Over Cable required for Plantronics Headset a b c d One End An...

Page 53: ...the bottom of the page Input Codecs Access modules Real RTSP Check Advanced Options in the bottom The option will show Change Caching value ms value to 1000 and then save You may change it to a small...

Page 54: ...Grandstream Networks Inc GXV300x User Manual Page 52 of 54 Firmware 1 2 3 7 Updated 12 2010 FIGURE 12 SCREENSHOT MONITORING STATION http ArtTel ru...

Page 55: ...Grandstream Networks Inc GXV300x User Manual Page 53 of 54 Firmware 1 2 3 7 Updated 12 2010 http ArtTel ru...

Page 56: ...menu select Factory Reset Please refer to Table 5 1 of keypad flow chart Step 2 Enter the MAC address printed on the bottom of the sticker Please use the following map ping 0 9 0 9 A 22 press the 2 ke...

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