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Grandstream Networks GS-GXP1610, User Manual

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GXP16XX User Guide 

Version 1.0.7.18 

 

EXPERIENCING THE GXP16XX SERIES 

Please visit our Website: 

http://www.grandstream.com

 to receive the most up- to-date updates on firmware 

releases, additional features, FAQs, documentation and news on new products.  

 
We encourage you to browse our 

product related documentation

, 

FAQs

 and 

User and Developer Forum

 for 

answers to your general questions. If you have purchased our products through a Grandstream Certified 
Partner or Reseller, please contact them directly for immediate support.  

 
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support 
member or 

submit a trouble ticket online

 to receive in-depth support. 

 
Thank  you  again  for  purchasing  Grandstream  Enterprise  Application  phone,  it  will  be  sure  to  bring 
convenience and color to both your business and personal life. 

 

 

Summary of Contents for GS-GXP1610

Page 1: ...Grandstream Networks Inc GXP1610 GXP1615 GXP1620 GXP1625 GXP1628 GXP1630 Small Business IP Phone User Guide...

Page 2: ...The latest electronic version of this guide is available for download here http www grandstream com support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Netw...

Page 3: ...GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstrea...

Page 4: ...GXP1620 GXP1625 GXP1628 GXP1630 features via phone s LCD menu and Web GUI menu The intended audiences of this document are phone administrators To learn the basic functions of GXP1610 GXP1615 GXP1620...

Page 5: ...rsion 1 0 4 132 8 Firmware Version 1 0 4 128 8 Firmware Version 1 0 4 106 9 Firmware Version 1 0 4 100 9 Firmware Version 1 0 4 88 9 Firmware Version 1 0 4 82 9 Firmware Version 1 0 4 67 9 Firmware Ve...

Page 6: ...XP1620 GXP1625 GXP1628 15 Feature Highlights GXP1630 15 GXP1610 GXP1615 GXP1620 GXP1625 GXP1628 GXP1630 Technical Specifications 16 INSTALLATION 22 Equipment Packaging 22 Connecting Your Phone 22 Stan...

Page 7: ...38 Group Listening with Speaker 38 Call Transfer 38 Conferencing 39 Voicemail 41 Shared Call Appearance SCA 41 Call Features 42 GDS37xx OpenDoor Key Support 44 Configuration to Open door in idle stat...

Page 8: ...ging 22 Table 6 GXP16XX Connectors 23 Table 7 LCD Display Definitions 27 Table 8 GXP16XX LCD Icons 29 Table 9 GXP16XX Front View Definitions 30 Table 10 GXP16XX Call Features 42 Table of Figures Figur...

Page 9: ...r changes Firmware Version 1 0 7 3 Added Two accounts support on GXP1610 1615 Table 1 GXP1610 GXP1615 Technical Specifications Firmware Version 1 0 5 3 No major changes Firmware Version 1 0 4 152 No m...

Page 10: ...mware Version 1 0 4 88 No major changes Firmware Version 1 0 4 82 Added HTTP HTTPS Username Password configuration on LCD menu for firmware upgrading and provisioning Firmware Version 1 0 4 67 No majo...

Page 11: ...ay Added ability to hide web access mode and disable SSH from LCD menu under constraint mode Add support for Latvian Language Update Polish language Firmware Version 1 0 4 6 Added ability to customize...

Page 12: ...0 2 6 Enabled Disabled Broadsoft Call Park subscribe Separate Firmware Config s upgrade via HTTP HTTPS username and HTTP HTTPS password Firmware Version 1 0 2 4 Ignore Alert Info Header Validate Cert...

Page 13: ...ndstream com sites default files Resources gxp16xx_web_gui zip 1 Screenshot of Login Page 2 Screenshots of Status Pages 3 Screenshots of Accounts Pages 4 Screenshots of Settings Pages 5 Screenshots of...

Page 14: ...unts 132x64 backlit graphical LCD The GXP1610 GXP1615 GXP1620 GXP1625 GXP1628 GXP1630 delivers rich features of 3 XML programmable context sensitive softkeys dual network ports with PoE GXP1615 GXP162...

Page 15: ...e following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This...

Page 16: ...GXP1628 integrated PoE on GXP1615 GXP1625 GXP1628 Automated provisioning using TR 069 or encrypted XML configuration file SRTP and TLS for advanced security protection 802 1x for media access control...

Page 17: ...olor LED and 2 SIP accounts 3 XML programmable context sensitive soft keys 5 navigation menu keys 13 dedicated function keys for PAGE INTERCOM PHONEBOOK MESSAGE HOME HOLD RECORD MUTE HEADSET TRANSFER...

Page 18: ...AS ACIF S004 AS NZS CISPR22 24 AS NZS 60950 AS NZS 60950 1 Table 2 GXP1620 GXP1625 Technical Specifications Protocols Standards SIP RFC3261 TCP IP UDP RTP RTCP RTCP XR HTTP HTTPS FTP FTPS ARP RARP ICM...

Page 19: ...Firmware upgrade via TFTP HTTP FTP FTPS HTTPS mass provisioning using TR 069 or AES encrypted XML configuration file Power Green Energy Efficiency Universal Power Supply Input 100 240VAC 50 60Hz Outp...

Page 20: ...f hook auto dial auto answer click to dial flexible dial plan Hot Desking personalized music ringtones server redundancy fail over Headset Jack RJ9 headset jack allowing EHS with Plantronics headsets...

Page 21: ...hical LCD display Feature Keys 3 line keys with dual color LED and 3 SIP accounts 3 XML programmable context sensitive soft keys 5 navigation menu keys 8 BLF keys 13 dedicated function keys for PAGE I...

Page 22: ...using TR 069 or AES encrypted XML configuration file Power Green Energy Efficiency Universal Power Supply Input 100 240VAC 50 60Hz Output 5VDC 600mA PoE IEEE802 3 af Class 2 3 84W 6 49W Temperature a...

Page 23: ...ckaging Table 5 GXP16XX Equipment Packaging Main Case 1 Handset 1 Phone Cord 1 5V DC Power Adaptor 1 Ethernet Cable 1 Phone Stand 1 Quick Installation Guide 1 BLF Name Cards GXP1628 GXP1630 only 1 Con...

Page 24: ...auto sensing 10 100 1000M Ethernet to connect LAN on GXP1628 and GXP1630 integrated PoE GXP1615 GXP1625 GXP1628 GXP1630 only DC 5V Power Port 5V 600mA power port to connect to power adaptor HEADSET Po...

Page 25: ...se with the phone cord 3 Connect the LAN port of the phone to the RJ45 socket of a hub switch or a router LAN side of the router using the Ethernet cable 4 Connect the 5V DC output plug to the power j...

Page 26: ...by unsupported power adapters Warranty If the GXP1610 GXP1615 GXP1620 GXP1625 GXP1628 GXP1630 phone was purchased from a reseller please contact the company where the phone was purchased for replacem...

Page 27: ......

Page 28: ...e Displays the current date and time It can be synchronized with Internet time servers Network Icon Shows the status of network It will indicate whether the network is down or starting Status Icon Sho...

Page 29: ...ter off hook when there is existing call log Dial Dials the call out after off hook and entering the number Answer Answers the incoming call when the phone is ringing Reject Rejects the incoming call...

Page 30: ...ftkey is pressed and call recording starts RecOff softkey will appear on screen Press it to stop call recording on UCM Note Please refer to UCM6xxx User Manuals for the UCM configurations Table 8 GXP1...

Page 31: ...e Keypad Figure 5 GXP16xx Front View GXP162x as example Table 9 GXP16XX Front View Definitions LINE Key Switch between line 1 and line 2 Solid Green Calling Talking Flash Green Call on hold Flash Red...

Page 32: ...or long press it to lock the keypad Press to dial out numbers or input special characters Navigation Keys When entered the menu Press the UP DOWN keys to scroll through menu options Press the LEFT ke...

Page 33: ...ee letters Users need to tap on a key multiple times until the wanted number or letter appears Both lower and upper case available While key 1 is used to input special characters and number 1 Refer to...

Page 34: ...e subsequent call will be made through SIP account 2 Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use When the virtually mapped line is in use the GX...

Page 35: ...out Via Contacts Dial the number from the Contacts 1 Press Contacts button 2 Under Contacts enter Local Phonebook Broadsoft Phonebook using the navigation arrow key 3 Select the contact you would like...

Page 36: ...will works as SEND instead of REDIAL By default can be used as SEND to dial the number out Users could disable it by setting User as Dial Key to No from Web GUI Account X Call Settings For Paging Inte...

Page 37: ...CSMA CD without a SIP server Controlled static IP usage is recommended To enable Quick IP Call Mode go to phone s Web GUI Settings Call Features set Use Quick IP call mode to Yes Clicking on Save and...

Page 38: ...n the DND icon will appear on the right side of the LCD The incoming call will not be accepted or the call will directly go into voicemail During a Phone Call Call Recording During an active call user...

Page 39: ...ll display a softkey during the call to enable speaker listening along with handset or headset Call Transfer GXP1610 GXP1615 GXP1620 GXP1625 GXP1628 GXP1630 supports Blind Transfer Attended Transfer a...

Page 40: ...4 ways conference call on GXP1630 PCMU PCMA Initiate a conference call 1 Establish calls with 2 parties respectively up to 3 parties for GXP1630 2 While 1 call is active the other call calls will be p...

Page 41: ...sation 3 If users would like to re establish conference call before 1 separate LINE is selected press the ReConf softkey right after the conference call is split Cancel Conference 1 If users decide no...

Page 42: ...led out to access voicemail message when tapping on the account in Voice Mail screen Shared Call Appearance SCA The GXP1610 GXP1615 GXP1620 GXP1625 GXP1628 GXP1630 phone supports shared call appearanc...

Page 43: ...and advanced telephony features including caller ID caller ID with caller Name call forward and etc Table 10 GXP16XX Call Features 30 Anonymous Calls for all subsequent calls Dial 30 31 Cancel Anonym...

Page 44: ...73 Cancel Unconditional Call Forward To cancel the unconditional call forward Dial 73 90 Busy Call Forward To set up busy call forward Dial 90 and then enter the number to forward the call Dial out 9...

Page 45: ...number to identify the GDS37XX 3 System Number Specify the SIP extension or the IP address of the GDS37XX 4 Access Password Specify Remote PIN configured on the GDS37XX During a call between the GXP1...

Page 46: ...uring GDS OpenDoor MPK The GDS device must be properly configured as well by enabling Remote PIN To Open Door under GDS web UI Door System Settings Basic Settings When the phone is in idle state press...

Page 47: ...boot the phone to take effect 1 Connect EHS Headset Plantronics to GXP1610 GXP1615 GXP1620 GXP1625 GXP1628 GXP1630 Insert headset connector into the RJ11 headset port on the back of GXP1610 GXP1615 GX...

Page 48: ...der Please follow the instructions below to reset the phone Restore to Factory Default via LCD Menu 1 Press MENU button to bring up the keypad configuration menu 2 Select Config and enter 3 Select Fac...

Page 49: ...d Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our te...

Page 50: ...sfonctionnements Avisos de la FCC Este dispositivo cumple con el apartado 15 de las reglas de la FCC El funcionamiento queda sujeto a las siguientes dos condiciones 1 Este dispositivo no puede causar...

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