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TROUBLESHOOTING

5-5

PROBLEM

CAUSE

SOLUTION

The photocell reacts to other light 

sources. If other lights, such as street 

lights, lights from houses or other 

lamps, are too close to the solar 

lamp, this might prevent the lamp 

from switching on automatically at 

night. 

Remove the light source at fault or 

move the solar lamp. After correcting 

it, check the lamp after dark or in a 

dark room. If the lamp only lights for 

a short while, the battery needs 

recharging.

A dirty solar cell will prevent the 

batteries from charging fully. This will 

reduce the batteries’ lifetime and 

prevent the lamp from working 

optimally. 

Clean the lamp regularly with a damp 

cloth. After correcting it, check the 

lamp after dark or in a dark room. If 

the lamp only lights for a short while, 

the battery needs recharging.

The battery is not fully charged. If the 

weather has been overcast during 

the day, the battery may not be 

optimally charged for night-time use. 

Cloudy or rainy days generate far 

less charge on the solar panel and 

thus fewer hours of operation. 

Prolonged cloudy or rainy days can 

affect performance dramatically.

Batteries may need to be changed 

and vary by use, temperature, weath-

er conditions and heat.

Replace batteries with the exact 

same type of rechargeable batteries.

Open the battery compartment and 

clean the battery contacts to ensure 

that there is nothing blocking the 

battery terminals from making contact, 

then "seat" the batteries correctly with 

regard to polarity (+ and -).

The batteries are not seated well 

between metal clips with regard to 

polarity (+ and -). In some cases, 

some dislodging may occur during 

the shipment.

Ensure that the lamp is placed where 

it can receive maximum sunlight 

every day. The solar cells must have 

direct sunlight every day to charge 

the batteries fully. If the solar cell 

does not receive enough sunlight on 

a particular day, the battery will 

recharge on the next sunny day and 

function normally again.

The lamp doesn’t 

light at night.

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