VIC429-INS-LAB-RevA21 24
6 GF HEALTH PRODUCTS, INC. LIMITED WARRANTY FOR HAUSTED BRAND
STRETCHERS AND CHAIRS
SCOPE OF WARRANTY
GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will replace or repair components,
at GF’s sole discretion, that are defective in material or workmanship under normal use and service. All warranties
are conditioned upon the proper use and maintenance of the products strictly in accordance with good commercial
practice and applicable GF instructions and manuals . To the extent that a component is warranted by a third party,
GF conveys all of its rights under that warranty to the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported in accordance with the provisions set forth in
this warranty document within the applicable warranty period and which, upon examination by GF or its authorized
representative, prove to be a warranty item. This limited warranty is not transferable.
The warranted components and time period are set forth below :
COMPONENT ....................................................... PARTS WARRANTY LABOR WARRANTY*
Frame .........................................................................5 years ......................1 year
Casters .......................................................................1 year ........................1 year
Hydraulics .................................................................1 year ........................1 year
Optional accessories ...............................................1 year ........................1 year
Pneumatic gas springs .............................................1 year ........................1 year
Upholstered pads .....................................................1 year ........................1 year
Replacement parts** ...............................................90 days
* The Labor Warranty applies only to products purchased within the U.S. Labor is not warranted for products
purchased outside the U.S.
** The warranty period is as designated above. If a part is replaced under warranty, the original warranty period
will not be affected. All other replacement parts will be subject to the warranty period specified.
The applicable warranty period shall commence from date of shipment to the original customer, unless there is an
expiration date on the component in which case the warranty shall expire on the earlier of warranty period or the
expiration date.
OBTAINING WARRANTY SERVICE
Obtaining Warranty Service Inside the U.S.:
A GF Customer Service Representative must authorize warranty service.
Please contact the GF Customer Service department by calling 1.770.368.4700 or by e-mailing a request to cs@
grahamfield.com. Specific directions will be provided by the Customer Service Representative. Failure to abide by the
specific directions will result in denial of the warranty claim.
Obtaining Warranty Service Outside the U.S.:
The Purchaser must contact the Distributor from whom the product
was purchased, commensurate with the guidelines set forth by that Distributor. Failure to abide by the specific
directions will result in denial of the warranty claim.
EXCLUSIONS
The warranty does not cover and GF shall not be liable for the following:
1) Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident,
freight damage, tampering or failure to seek and obtain repair or replacement in a timely manner;
2) Products which are not installed, used, or properly cleaned and maintained as required in the official manual for
the applicable product;
3) Products considered to be of a consumable nature including, but not limited to: filters, fuses, gaskets and
lubricants;
4) Accessories or parts not provided by GF;
5) Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in
connection with such products which are not expressly authorized in writing, in advance, by GF;
6) Any shipping charges incurred in the replacement part installation or repair;
7) Costs and expenses of regular maintenance and cleaning; and
8) Representations and warranties made by any person or entity other than GF .
