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Troubleshooting 

28

333394L

Troubleshooting

Check everything in this Troubleshooting 
Table before you bring the sprayer to an 
authorized service center.

Sprayer Diagnostics

ti24021a

Have a Question?

Call toll-free:

1-888-541-9788

Or visit us at:

www.paintsprayersbygraco.com

Problem

Cause

Solution

Sprayer makes no sound 
when trigger is pulled

Power supply.

Verify power to sprayer. 

Motor has overheated.

Wait 20-30 minutes for motor to 
cool. 

Electronic control failure.

Replace electronic control.

Sprayer makes sound but 
no material is sprayed 
when trigger is pulled

Sprayer is not primed.

Prime the pump. See 

Starting a 

New Job

, page 8.

Make certain there is only one 
FlexLiner in the cup support.
Make certain the cup cover is 
properly threaded to the cup 
support. If threads are visible 
below the cup cover when tight, 
fully remove and reinstall to the 
cup support so no threads are 
visible when tight.
Make certain the cup cover is 
tightened to cup support so the 
arrow on cup cover is within 
range of indicator on cup 
support.
Make certain the cup assembly is 
properly locked on the sprayer.
Make certain all the air is out of 
the FlexLiner and the VacuValve 
is properly closed.
Clean VacuValve reservoir and 
air hole. See , page 17.
Clean Sprayer. See 

Cleanup

page 15.

Prime Pump/Spray knob is in PRIME 
PUMP position.

Turn Prime Pump/Spray knob 
forward to SPRAY position. 

Spray tip is not in SPRAY position.

Turn spray tip to SPRAY 
position.

Spray tip is clogged.

See 

Unclogging Spray Tip

page 20.

Debris in paint.

See 

Strain the Paint

, page 8.

Summary of Contents for TrueCoat 360 DS

Page 1: ...n the unit including the power cord Be familiar with the controls and the proper usage of the equipment Save these instructions Owners Manual Project Series Paint Sprayers WARNING To avoid fire and explosion use only non flammable or water based materials or non flammable paint thinners Do not use materials which state FLAMMABLE on the packaging For more information about your material request SDS...

Page 2: ...Notes 23 Replacement Parts 24 Models 16Y385 16Y386 17A466 24 Parts List Models 16Y385 16Y386 17A466 25 Replacement Parts 26 Model 17D889 26 Parts List Model 17D889 27 Troubleshooting 28 Technical Data 32 Graco Limited Warranty 33 Model Name Voltage Tip Size Description Maximum Working Pressure 16Y385 TrueCoat 360 120V 0 015 Single Speed 1200 psi 8 3 MPa 83 bar 17A466 TrueCoat 360 DS 120V 0 015 Dua...

Page 3: ...nts coatings and clean up materials generally fit into one of the following 3 basic categories WATER BASED The container label should indicate that the material can be cleaned up with soap and water Your sprayer is compatible with this type of material Your sprayer is NOT compatible with harsh cleaners such as chlorine bleach OIL BASED The container label should indicate that the material is COMBU...

Page 4: ...n having an outer surface that is green with or without yellow stripes is the grounding wire Check with a qualified electrician or serviceman when the grounding instructions are not completely understood or when in doubt as to whether the product is properly grounded Do not modify the plug provided if it does not fit the outlet have the proper outlet installed by a qualified electrician This produ...

Page 5: ... solvents manufacturer s safety instructions Fire extinguisher equipment shall be present and working SKIN INJECTION HAZARD High pressure spray is able to inject toxins into the body and cause serious bodily injury In the event that injection occurs get immediate surgical treatment Do not aim the sprayer at or spray any person or animal Keep hands and other body parts away from the discharge For e...

Page 6: ...able guidelines PRESSURIZED ALUMINUM PARTS HAZARD Useoffluidsthat are incompatiblewith aluminum in pressurized equipment can cause serious chemical reaction and equipment rupture Failure to follow this warning can result in death serious injury or property damage Do not use 1 1 1 trichloroethane methylene chloride other halogenated hydrocarbon solvents or fluids containing such solvents Do not use...

Page 7: ...p Support D VacuValve Cap E VacuValve Air Hole F VacuValve Reservoir G Strainer H Spray Tip Holder J Prime Pump Spray Knob K Power Cord L Sprayer Trigger M Dual Speed Control HIGH LOW Switch DS and DSP models only N Spray Tip Black 12 inch pattern Spray Tip Gray 4 inch pattern P Spray Tip Guard R Variable Speed Control VSP models only S Kickstand ...

Page 8: ...th material Securely tighten cup cover onto cup support Tighten so the arrow on the cup cover is within range of the indicator on the cup support Use only water based or oil based mineral spirit type materials with a flash point greater than 100 F 38 C Do not use materials which state FLAMMABLE on the packaging For more information about your material request SDS from distributor or retailer When ...

Page 9: ...acuValve Gently squeeze the FlexLiner to evacuate all air through the VacuValve air hole Once you see material enter the VacuValve reservoir all air should be evacuated from the FlexLiner 6 Stop squeezing the FlexLiner and snap the VacuValve cap closed You will hear the cap click when it is closed properly 7 Plug sprayer into power source 8 Turn Prime Pump Spray knob down to Prime Pump position To...

Page 10: ...p Spray knob forward to spray position 11 Make certain spray tip is in the spray position 12 You are now ready to spray NOTE For best results to evacuate all material from the FlexLiner when the material is nearly gone gently squeeze the bottom of the FlexLiner to push the last of the material up to the cup lid ti23288a Spray ti23290a SPRAY UNCLOG ...

Page 11: ...pages 8 9 to ensure all the air is evacuated from the FlexLiner Make certain the Prime Pump Spray knob is in the Spray position If sprayer still does not spray perform steps11 and 11 on page 22 If material sprays while upside down there is air in the cup Repeat steps above Refilling FlexLiner If sprayer runs out of paint simply separate the cup support from the cup cover sprayer and refill the Fle...

Page 12: ...ntrol to lower speedsettingstoslowdownthe speed of applicationwhenfirstlearningtosprayor when spraying small items that require more control The lower speed settings deliver more control and will reduce overspray when spraying thinner materials such as stain Turn the variable speed control to higher speed settings when you want to get the job done fast and when spraying large surfaces To reduce ov...

Page 13: ...released Aiming Sprayer Aim sprayer at bottom edge of previous stroke overlapping each stroke by half Rotating the spray tip guard changes the pattern to either the vertical or horizontal orientations When spraying vertical corners turn spray tip guard to the horizontal orientation and move sprayer up and down ti23375a EVEN FINISH THICK THIN THIN ti23376a ti23378a ...

Page 14: ...w manufacturers recommendations If you see pulsations in the pattern try the following On the dual speed models turn the dual speed control to HIGH On the variable speed models turn the variable speed control to higher setting Slow down your speed of movement Hold sprayer farther away from surface Switch to black 12 spray tip ti23382a GOOD PATTERN BAD PATTERN TAILS TAILS Spray Pattern is Pulsating...

Page 15: ...ased or oil based mineral spirit type materials with flash point greater than 100 F 38 C Do not use materials which state FLAMMABLE on the packaging For more information about your material request SDS from distributor or retailer Clean in a well ventilated area Keep a good supply of fresh air moving through the area To avoid serious injury or damage to equipment do not expose the sprayer electron...

Page 16: ... for ten seconds 8 Make certain the Prime Pump Spray knob is in the Prime Pump position pointed down On models with a dual speed control switch set speed control to HIGH On variable speed models set speed control to 10 9 Turn the sprayer upside down and point the sprayer into a waste pail Pull the trigger for ten seconds 10 Turn Prime Pump Spray knob forward to SPRAY position Reverse spray tip to ...

Page 17: ...cleaning fluid water or mineral spirits A soft brush can be used to loosen and remove dried material if needed 16 Use a soft cloth to clean the cup support and cup cover Cleaning VacuValve The VacuValve is an important part of your sprayer and it should be cleaned after every use 1 Remove VacuValve cap from cup cover and clean it 2 Clean VacuValve reservoir in lid 3 Clean VacuValve air hole If Vac...

Page 18: ...nto pump opening 7 With sprayer upside down attach cup support with FlexLiner to sprayer 8 Holding sprayer upside down over a waste container pull sprayer trigger for three seconds 9 Turn Prime Pump Spray knob forward to spray position Remove cup assembly and pour any remaining Pump Armour back into Pump Armor bottle Replace child resistant cap and tighten securely for storage 10 Store sprayer ind...

Page 19: ...ing tab is pushed all the way into the slot in the spray tip guard You should not be able to remove the spray tip from the spray tip guard when it is in the Spray or Unclog positions NOTE If the locking tab slot in the spray tip guard is blocked preventing installation of the spray tip rotate the spray tip guard until it is visually aligned with the internal hole then install the spray tip Spray t...

Page 20: ...e spray tip to UNCLOG position 4 Dual speed models Move speed control switch to HIGH setting 5 Variable speed models Set speed control to 10 6 Aim sprayer at waste area turn Prime Pump Spray knob forward to spray position Pull trigger to clear clog 7 Turn Prime Pump Spray knob down to Prime position Rotate spray tip back to SPRAY position Turn Prime Pump Spray knob forward to SPRAY position and re...

Page 21: ...er before using it for the first time 1 Remove cup assembly from the sprayer by turning and pulling down 2 Unscrew cup cover from the cup support 3 Make certain FlexLiner is in the cup support 4 Fill FlexLiner with water 5 Securely tighten cup cover onto cup support Tighten so the arrow on the cup cover is within range of the indicator on the cup support ti23249b ti23676a ti23361a ti23383a ti24279...

Page 22: ...Pump Spray knob forward to SPRAY position Rotate spray tip 180 degrees to UNCLOG position 11 While holding the sprayer upside down point the sprayer into a waste pail Pull the trigger for three seconds IMPORTANT For best results do not spray more than one cup of water through the tip while cleaning If more flushing is needed remove the tip from the sprayer to avoid excessive wear 12 Sprayer is now...

Page 23: ...Notes 333394L 23 Notes ...

Page 24: ...Replacement Parts 24 333394L Replacement Parts Models 16Y385 16Y386 17A466 8 19 19 20 24 13a 13b 12 7 8 5 1 10 2 6 3 4 9 18 17 16 14 15 22 ti23460a ti23568a 26 ...

Page 25: ...24 Single speed 120 V not shown 16Y386 17A466 17B653 Dual speed 120 V 13a 16Y386 17A466 16X868 Switch dual speed control 13b 16Y385 16X869 Plug 14 All models 16W846 Support 32 oz cup 15 All models 17A226 Kit 32oz FlexLiner 3 pack 16 All models 17B636 Cover cup 17 All models 115719 O ring 18 All models 16X806 VacuValve cap 19 16Y385 17A466 17A227 Kit enclosure blue includes qty 13 of ref 8 16Y386 1...

Page 26: ...Replacement Parts 26 333394L Replacement Parts Model 17D889 8 19 29 19 20 24 12 13 7 8 5 1 10 2 6 3 4 9 18 17 16 14 15 22 28 26 27 ti25730a ...

Page 27: ...20 V 13 17D889 17D844 Adapter variable speed control 14 17D889 17D850 Support cup 42 oz 15 17D889 17F005 Kit 42 oz FlexLiner 3 pack 16 All models 17B636 Cover cup 17 All models 115719 O ring 18 All models 16X806 VacuValve cap 19 17D889 17A649 Kit enclosure gray includes qty 13 of ref 8 20 All models 16Y680 Label USA 22 All models 16Y678 Label control 23 V All models 16Y636 Label warning and model ...

Page 28: ...lexLiner in the cup support Make certain the cup cover is properly threaded to the cup support If threads are visible below the cup cover when tight fully remove and reinstall to the cup support so no threads are visible when tight Make certain the cup cover is tightened to cup support so the arrow on cup cover is within range of indicator on cup support Make certain the cup assembly is properly l...

Page 29: ...nufacturer srecommendation for the material being sprayed Material being sprayed is too cold to spray Warm material Paint leaks from sprayer trigger area Pump has reached its maximum life Replace pump Paint leaks out of the cup threads Cup not properly seated Make certain that there is only one FlexLiner in cup support Make certain the cup cover is properly threaded to the cup support If threads a...

Page 30: ...attern is achieved Material may need to be thinned Thin material follow paint manufacturer s recommendations Incorrect spray tip for application of material Install different size spray tip See Installing Spray Tips page 19 Material not compatible with sprayer Switch material Spray tip is worn or damaged Replace spray tip See Installing Spray Tips page 19 Spray pattern has dripping sagging Operato...

Page 31: ...ge 19 Spray pattern spits at the end or beginning Excess material has accumulated on spray tip guard assembly or spray tip is partially clogged Clean spray tip guard See Unclogging Spray Tip page 20 Spray tip not inserted completely into spray tip guard See Installing Spray Tips page 19 Spray tip is worn Replace spray tip See Installing Spray Tips page 19 Spray tip continues to drip or ooze materi...

Page 32: ... in 24 77 cm Height 360 VSP 11 8 in 29 97 cm Storage Temperature Range XY 32 to 113 F 0 to 45 C Operating Temperature Range 40 to 90 F 4 to 32 C Storage Humidity Range 0 to 95 relative humidity non condensing 0 to 95 relative humidity non condensing Power Cord 18 AWG 3 wire 18 in 1 0 mm2 3 wire 45 cm Electrical Power Requirement 120 Vac 60 Hz 15A 1 phase Duty Cycle 50 50 Maximum tip orifice 0 015 ...

Page 33: ... or workmanship repairs will be made at a reasonable charge to you which charges may include the costs of parts labor and transportation Repair or replacement of the product under this warranty will not interrupt or extend the warranty period or create a new warranty period ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSES IS LIMITED TO ONE 1 YEAR FROM THE DATE OF PURCHA...

Page 34: ...changes at any time without notice 2ULJLQDO LQVWUXFWLRQV This manual contains English MM 333394 Graco Headquarters Minneapolis International Offices Belgium China Japan Korea GRACO INC AND SUBSIDIARIES P O BOX 1441 MINNEAPOLIS MN 55440 1441 USA Copyright 2014 Graco Inc All Graco manufacturing locations are registered to ISO 9001 www graco com Revision L April 2016 ...

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