Most problems have a simple solution. First, check
that:
• Power is turned ON for both units
• Both units are plugged in (or batteries are fresh in Nursery
Unit and fully charged in Parent Unit)
• Electrical outlet works
• Volume is turned up on Parent Unit
• Parent Unit is in range of the Nursery Unit
No Sound
• Battery dead or weak — replace or use AC adapter.
• AC adapter not properly connected — check the connections.
• Nursery Unit covered or blocked — remove the obstruction.
Weak Sound
• Nursery Unit too far from baby — move closer.
• Large objects blocking the signal — try repositioning Nursery
Unit.
• Volume setting too low — turn it up.
Static
• Interference from other electrical equipment —
eliminate cause of static (TVs, mixers, computers, fans,
fluorescent lights, light dimmers, etc.)
• Parent Unit too far from Nursery Unit — move them
closer.
• Significant amount of obstructions between Parent Unit
and Nursery Unit such as walls, ceilings & buildings.
Try moving the Nursery Unit to another part of the
room.
• Change channel on Nursery Unit.
Shrill Sound (Feedback)
• Nursery Unit and Parent Unit too close together —
move them farther apart.
• Volume set too high — lower the volume.
Parent Unit Will Not Lock on Child Unit
• All of the sound lights are illuminated and the unit beeps —
Go to Pairing Parent and Child Unit section.
TroubleShooting
DO NOT ATTEMPT to modify the unit. Any modifications to the transmitter and/or receiver can void the
operator’s authority to operate the equipment.
Pairing Parent Unit and Child Unit.
To ensure privacy, your Parent Unit is paired with your
Nursery Unit at the factory. Your Parent Unit will not work
with any other Nursery Unit.
If Parent Unit won’t lock onto the Nursery Unit, or you
purchased a new Nursery Unit, follow the procedure below
to pair the Parent Unit and Nursery Unit. If you purchased a
new Parent Unit, skip Step 1. The new Parent Unit is ready
to pair with your Nursery Unit.
1. Erase the Pairing from the Parent Unit.
• Turn the Parent Unit off.
• Hold the Volume Down Button on the Parent Unit while
pressing the On/Off Button. Continue to hold the Volume
Down Button until you hear a single beep and all of the
Sound Lights illuminate briefly.
• Release the Volume Down Button.
• Press and hold the Volume Down Button again.
• Within 2 seconds you will hear a beep. Release the Volume
Down Button. All of the SoundLights and the red Loss
Connection LED will be lit. The Parent Unit is ready to pair
with Nursery Unit.
2. Pair the Parent Unit with Nursery.
• Place Nursery Unit in the same room, five (5) feet
(1.5 meters) away from the Parent Unit.
• Turn on Nursery Unit using the On/Off Button on the side.
The green power light should come on.
• Within a few seconds, the Parent Unit will find the Nursery
Unit. The SoundLights will shut off and the Parent Unit will
beep. The Parent Unit is now paired with Nursery Unit.
3. Repeat this procedure if you need to pair another
Parent Unit with the Nursery Unit.
Nothing happened when I turned on the Nursery Unit.
What do I do?
• First try turning the Nursery Unit off, and then on again.
• If the Parent Unit still does not pair with the Nursery Unit,
press the Channel Button on the Nursery Unit, then turn the
Nursery Unit off, and then on again.
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