Software
8
3A5414A
Frequently Asked Questions
1.
Q.
What does the meter do if the batteries are removed when you are dispensing?
A.
If you are not using work orders, the accumulated dispense amount is saved. When
fresh batteries are installed, the meter powers up. The next time a dispense ends, two
entries are entered in the dispense complete log; the accumulated amount from the first
dispense and the dispense just completed.
If the meter is in work order mode, when batteries are reinstalled the meter returns to an
end dispense screen, the trigger is disengaged, and the dispensed amount is displayed.
The dispense must be ended before another can be started.
2.
Q.
What does the meter do if a low battery condition occurs during a dispense?
A.
The trigger is disengaged and the low battery symbol appears on the meter display. If
the meter is allowed to fall asleep in this low battery mode, an attempt will be made to
end the dispense. If the attempt is not successful, when fresh batteries are installed, the
meter returns to an end dispense screen and an end must occur before another dis-
pense can happen.
If the meter is not using work orders, the accumulated dispense value is saved and
entered into the dispense complete log at the next successful end of a dispense.
3.
Q.
Unplugging the HUB will cause communication over the device to stop immediately.
How is this communication reestablished?
A.
Make sure the power is disconnect for at least 5 to 10 seconds. Reconnect the power
supply and allow 6 to 8 minutes for the system to reboot.
4.
Q.
Why did my work order disappear from the work order queue?
A.
The meter might have received a new profile. After the meter receives a new profile
the work order queue is cleaned out.
5.
Q.
How do I set up a printer?
A.
In the Pulse Fluid Management Software, Enable Automatic Print Reports under the
General section of Application Settings. Then, open the Pulse Utility Application. On the
Settings of the Pulse Utility Application select the printer(s) you would like to send auto-
matic print reports to. Once your printers are selected, navigate back to the home screen
of the Pulse Utility Application and click on Start Service. Dispense information will now
automatically print to the desired locations.
