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Configuring Notifications
Email Continued
Select the first tab on the notification configuration
screen to setup an email.
This is the email template that is used when a
notification is triggered by the system.
Field Descriptions

Use Email Notifications

You must check this box to activate email
notification.

Log To Incident

Check this box if you want to write to the incident log
when a notification occurs.

Triggers

Use the Select Trigger button to bring up the list of
triggers you created in Trigger setup. Select one or
more to associate them to the email notification.

Use the Remove Trigger button to remove a trigger
from the email notification.

From

Enter a valid email address. Most SMTP servers
require that a ‘from’ field is provided.

To

Enter a valid email address to send the email to. You
can provide multiple addresses by using a semicolon
as a separator.

Subject

Enter a short generic description about the email.

Message

You can provide additional information in the
message part of the email to give special
instructions to the recipient.

The system will prefix additional information to the
message. System ID, User ID, User Name and the
Trigger Name.

Send Email Test

Press the test button located on the bottom toolbar.
Be sure that your SMTP Server information has
been setup and tested. If the button is not visible,
then you might not have completed all of the
required fields.

If the test is successful, you will see the message
‘Email sent ok’ you will also receive a test email at
the location you provided in the ‘To’ field.
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