GPRINTER GP-8300TC User Manual Download Page 2

Printer connection:

Plug the power cable connector into the printer’s power port 
properly.
Plug the USB cable connector into the printer’s USB port 
properly.
Plug the cash drawer’s RJ-11 phone jack into the printer’s 
cash drawer port properly.

1

.

Connection status indicator 

2. Function button
3

.

USB port

4

.

Serial

 

port

5

.

Cashdrawer

 

port

6

.

Power port

7. Power switch

Indicators, Beeper and Buttons:

1

.

2. PAUSE button
3

.

Error indicator (Red)

4

.

Online/power indicator (Blue)

5

.

Label mode indicator (Orange)

6

.

Receipt mode indicator (Green)

7

.

Top cover open button

FEED button

Beeper

Indicators

Status

Red light (ERROR indicator) 
flashes fast, Blue light (ONLINE
indicator) is OFF.
Red light (ERROR indicator) 
flashes 2 times then dims, Blue light 
(ONLINE indicator) is OFF.

Red light (ERROR indicator)

 

and 

Blue light (ONLINE indicator) 
flashes 

.

alternately

Printer cover is 
open

Paper

 

shortage

 

or gap sensor 
calibrated error

Beep continuously

Beep 2 times 
alternately

Beep 1 time 
alternately

Print head 
overheated

Print self

-

test

 

page

Turn off the printer power, press and hold on FEED button, then 
turn on the printer power, after printing out self-test page, release 
FEED button.

Turn on the printer, press the function

 

button.

Turn off the printer power, press and hold on the PAUSE button 
and FEED button, then turn on the printer power, after printing a 
page showed current printer mode, release two buttons. Repeat 
the steps above to change the printing mode in between label and 
receipt mode.

Print interface

 

information page

Change print mode (label and receipt)

Paper Roll Installation

a:

b:

c:

Connect printer with computer via USB cable, and then turn on 
the printer power, a U-Disk appears in computer, which saved 
the driver software into a zipped package and driver installation 
manual. Please copy to your local disk and refer to the manual 
for driver installation. 

Driver software

Interface information (Bluetooth as example)

Turn on the printer, press the FUNC button, the printer will 
print a receipt showed interface information, such as below:

b. 

a. 

According to the interface information, enter Bluetooth PIN 
0000 or 1234 for connecting to the APP and then printing.

The limiting block can 
be left-right sliding.

a. 
b.

c. 

Press the button to open the top cover.
Fix the paper roll into slot, make sure 
the label paper thread through the 
Limiting block.
Close the top cover, pay attention to 
the front and back of label paper as
picture showing.
 

If using label paper roll, please 
install it correctly as shown in
the picture.

Thermal Barcode Printer

Thermal Barcode Printer

Thermal Barcode Printer

Barcode software installation

1. 
 
2.

3.

When use computer, enter www.smarnet.cc to download 
Nicelabel software for barcode editing.
When use Android device, enter www.smarnet.cc to download 
Gprinter.APK or GprinterHD.APK for barcode editing.
When use iOS device, enter APP store to install GPRINTER 
for barcode editing.

Troubleshooting

Problem  

Possible Cause

Recovery Procedure


   dirty.

The print head sensor is 

* Please use soft brush to
   clean the sensor.

The following guide lists the most common problems that may 
be encountered when operating this printer. If the printer still 
does not function after all suggested solutions have been 
invoked, please contact the Customer Service Department of 
your purchased reseller or distributor for assistance.

Power indicator 
does not
illuminate

Power adapter or cable 
doesn’t connect to printer.
Power switch isn’t  turned
on.

Poor print 
quality

* Poor media quality.
* The print head is dirty.
* The platen roller is dirty.

* Change proper media roll.
* Please use the lint-free 
   cloth with 100% ethanol 
   to wipe the print head and 
   the platen roller.

Printer doesn't 
detect the paper. 

Gap sensor 
calibration 
error

* Poor media quality.

*

Reinsert

 

power

 

adapter

 

or

 

cable

 

properly.

Turn on the power switch.

*

Change proper media roll.
Don’t use the paper

 

roll

with

 

poor quality

 

or thick 

Backing Sheet.

try to re-calibrate the gap 
sensor as blow steps:
Change the printing mode 
in thermal receipt mode, 
install the 100mm height 
label roll and then long 
press PAUSE button, the 
printer will feed paper 4 
times, calibration done.

Interface information
INTERFACE: USB2.0
  USB Printer & Mass Storage Device
  U-disk size: 4M
INTERFACE: BLUETOOTH BLE4.0 & BT3.0
  BLUETOOTH NAME: Printer_6BB3
  BLUETOOTH PIN: 0000
  BLUETOOTH LINK: 1 A 1 iOS
  BLUETOOTH ADDR: 00:18:E4:0C:6B:B3
  CONNECTION: DISCONNECT

  Blutooth name
  Bluetooth PIN
  Bluetooth link
  Bluetooth address
  Connection states

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