GPRINTER GP-1124T, Quick Installation Manual

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1 . Introduction
Thanks for choosing GP-1124T,GP-1125T series direct thermal transfer label
printer.
This series printer is built with 2sets of gear to drive motor,with capability of
handling 300meters long ribbon and large label roll.Printer inner volume is fit for 5"
OD(Outer Diameter)paper roll,if using external paper holder,you can install 8.4"OD
industrial grade label roll.
This printer is designed for real-time and batch label printing,with standard serial,
parallel,USB and Ethernet connection port. Direct thermal printing and thermal
transfer printing modes are all in one printer body,so you can choose various kinds of
printing materials,for example:thermal paper,plain paper,coated paper,silver paper,
plastic paper etc.
Common 1D barcode and 2D barcode fonts are built inside printer,also it support 4
direction printing,characters can be enlarged from 1 to 10 times .Besides,it supports
5 different size bitmap fonts,OCR-A and OCR-B fonts,together with 203dpi higher
print resolution,this series printer are your best choice among the same class.
Declaration: This is a class A product,fit for Non Tropic regions installation.This
product may cause radio interference in life environment,users may need to takead-
equatepreventive measures.
1 . 1Application Field
Manufacturing & Warehousing logistic industry
Product labeling and marking
Warehouse management label
Category marking label
Operation instruction marking label
Distributing instruction marking label
Healthcare Retail
Patients marking Price Label marking
Medicine marking Product item marking
Specimen marking Jewelry product marking
Parcel Post
Mailing label
Office & Studio
2 . LED indicator and Function
There are two buttons and three LED indicators , many functions can be
realized through using different button , indicator and power on / off switch .
2 . 1LED indicator
Direct thermal printing method .
LED Indicator status Descriptions
Power indicator is on , Error indicator is off .
Printer is powered on and
in normal printing status
Power indicator flashes every 640ms ,
Error indicator is off .
Printer is paused
Power indicator is off , Error indicator goes for
80ms , then goes off for 160ms , printer start
beeping .
Printer cover is opened
Power indicator is off , Error indicator goes on for
500ms , then goes off for 6s .
Label gap detection error
Power indicator is off , Error indicator flashes
every160ms , after two times flashing , Error
indicator goesoff for 320ms , printer start beeping .
Paper out
Power indicator is off . Error indicator flashes
every160ms , after three times flashing . Error
indicator goes off for 320ms , printer start beeping .
Black mark detection error
Error indicator flashes every 160ms .
Printer overheated protection mode
is activated .
After 1minute,the
printer CPU will check print head
temperature again.When
temperature return normal,printer
will work normally.
2 . 2Thermal transfer printing
LED Indicator status Descriptions
Ribbon indicator is on . R ibbon is installed successfully
Ribbon indicator flashes every
300ms , beeper sounds every 2 . 4s
Ribbon improperly installed : no ribbon ,
or ribbon end , or ribbon broken
Note : Beeper function can be enabled through setting DIP switch .
3 . Button Function
1 . Feed
When
t
he
p
rinter
i
s
r
eady
( L
ED
b
lue
f
ixed
), c
lick
t
he
b
utton
, l
abel
p
aper
i
nto
the front end of a paper label .
2 . Print job timeout
The p rinter i n t he p rint , c lick t he P AUSE b utton t o p rint s uspended . A t t his
time power indicator is blue flashing . Just click the button , the print job
resume normal .
3 . Start function
The p rinter h as s ix k inds o f p ower f unction c an b e u sed t o s et o r t est t he
printer hardware . In the boot and press the button with lamp signal release
key can start these functions .
Six Power - up Functions :
Function Descriptions
Self - test page
Print DIP Switch page
Debugging Mode
Skip AUTO . BAS program
Printer Initialization
Ribbon Detection
A . Turn off the printer .
B . Make sure the paper roll is installed correctly and
the printer top cover is closed .
C . Press and hold FEED button and turn on the printer .
Selftest page will be printed , then release FEED button .
You can use this function to check if printing function is normal
or not .
A . Turn off the printer .
B . Make sure the paper roll is installed correctly and the
printer top cover is closed .
C . Press and hold PAUSE button and turn on the printer .
When paper feed and then release FEED b utton , D IP
switch page will be printed out .
A . Turn off the printer .
B . Make sure the paper roll is installed correctly and the
printer top cover is closed .
C . Press and hold PAUSE and FEED button and turn on the
printer . When Power indicator ( blue ) and Error indicator
(red) are on at the same time,release PAUSE
a
nd
F
EED
button , printer goes to Debugging Mode , and you will find
below page printed out :
********************
*
NOW IN DUMP MODE*
***********************
User can use TSPL2 command to save a code auto
running file(AUTO.BAS)into flash.When turn on
printer,printer will run the program automatically.
If you want to skip AUTO.BAS program on power-up
then follow below steps.
Press and hold PAUSE and FEED button,then turn on
the printer.When Power indicator(blue)is off and
Error indicator(red)is on,release PAUSE and FEED
button,printer will skip running AUTO.BAS program,
and then Power indicator will be on.
A . Turn off the printer
B . Press and hold PAUSE and FEED button , then turn on
the printer . When Power indicator ( blue ) is on and
Error indicaor ( red ) is off , release PAUSE and FEED
button , all data in printer DRAM will be cleared and
printer setting will be restored to factory default
setting . Then power indicator will be on and printer
goes to ready status .
* Factory default settings do not include ribbon setting .
When printer power turn on , or it is in thermal transfer
printing mode , printer will automatically detect ribbon
status , to check if ribbon installed , or ribbon end , or
work normally . After ribbon detecting , printer will be set
to thermal transfer printing mode or direct thermal
printing mode and close ribbon rolling motor function .
5 . Troubleshooting
5 . 1Common problem
Below the table of contents is generally the common problems and solutions ; if you have been
in our proposed methods of eliminating the fault , and the printer is not normal operation , co
check with your purchase customer service department , so as to get more help .
Problems Possible Reasons Solution andSuggestion
Power indicator
not “ ON ”
Plug to AC outlet and plug to
printer not well connected
Check power connector and AC
outlset if plugs are correctly
connected
Printer power not turned on Turn on power switch
Print head not well closed
Close print head by pressing
whole print head mechanism
(or 2arrow location)
Ribbon end C hange new ribbon
Ribbon improperly installed
Refer to Ribbon Installation
steps in User Manual to re - install
ribbon
Label paper end Change new label paper
Label paper improperly
installed
Gap sensor detection error
Adjust paper specification
and print again
Label paper jamed inside printer Clear jamed paper
Refer to Paper Installation
steps in User Manual to re - install
paper
Not printing
Serial cable improperly
connected
1 . Check if Pin configuration in
cable two sides are matching
each other ;
2 : Check if baud rate setting on
PC and printer are the same , If in
TPSL , command mode , We
suggest 960 , n , 8 , 1to ensure
higher reliability .
3 . Change a new cable
USB cable improperly
connected
Check if USB cable connected
well or change a new cable
Not printing
Ethernet cable improperly
connected
1 . Check if RJ - 45 green / orange LED
indicator is on . When printer receive
and process printing data , LED will
be orange color ;
2 . Check if printer IP is assigned in
DHCP mode
3 . Check if fixed IP address is
correctly set in printer property .
Wait for some minutes to make sure
printer is connected server and
printing a selftest page to confirm
printer IP address .
4 . Change a new ethernet cable .
Ribbon non standard
Check if ribbon model and
specification
Ribbon printing side wrong
installed
Check and re - install ribbon to make
sure printing side touch label paper
Print head not clean Clean print head and print again
Print density setting wrong Suggest density set to be 7
Print head cable not well
connected
Re - connect print head cable
Step Motor cable not well
connected
Re - connect step motor cable
Command setting wrong
Check if there is PRINT command
at the end of printing file ;
or if there is CRLF command at
the end of every line .
Not good
printing quality
Ribbon and label improperly
installed
Re-install ribbon and/or label
Too much dust or adhesive
on print head
Print head damaged
Clean print head and print
again
Take selftest page to check if
printing are completely to
confirm if necessary to
change new print head
Data miss
printing in one
or two sides
Label paper size wrong
setting Check if label size set
correctly and same as your
label paper
Ribbon wrinkle Print head unbalanced stress;
ribbon & label improperly
installed;
Label feeding not smoothly
Reset the label print density
and adjust paper width
fixing stand to fit your label
paper size
Printing not
stable
Printer in HEX Dump mode or
RS-232 setting wrong
Restart your printer and leave
Dump Mode or reset RS-232
PARAMETER
4 . DIP SWITCH FUNCTION
DIP No. Function ON OFF
1 Beeper Disabled Enabled
2 Reserved
3 Ribbon detect Disabled Enabled
4 Sensor High sensitivity Normal Sensitivity
5 Power on paper feed Disabled Enabled
6 Reserved
7&8 Baud rate set Default value
BAUD RATE:
7 8 BAUD RATE
OFF OFF 9600*
OFF ON 19200
ON OFF 38400
ON ON 115200
*is default value.