GoPro HERO 7 BLACK, Setup + Troubleshooting Manual

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IMA
GE
QU
ALIT
Y
MOTION BLUR IN PHOTOS
PROBLEM: The camera is taking blurry photos.
POSSIBLE CAUSES:
This is to be expected when shooting in low or poor light
•
When less light is available, the camera will automatically slow down the shutter speed to ensure
the image is bright enough. This makes it harder to capture a photo with movement or without
something to stabilize the camera.
Wrong camera setting
HOW TO FIX IT:
Recommend keeping the camera as still as possible when taking a photo.
• Use a tripod or other non-handheld mounts to take the shot.
•
Use the GoPro App, a Smart Remote, or voice control to capture the shot without touching
the camera.
Recommend using Time Lapse or Burst mode at shorter intervals. This can increase the
shutter speed and make it easier to get a clear photo.
•
0.5 seconds and 1 second intervals are great for selfie shots.
The more light the better. Tell the customer to increase the amount of light in the shot if
possible or shoot when more light is available. The shutter speed will automatically increase
to capture motion quicker.
Advanced HERO7 Black users can use Protune to fine tune white balance, color, ISO,
sharpness, and more (only available in select camera models).
• To help customers learn more about Protune tell them about this great video:
GoPro Field Guide: Understanding Protune youtu.be/uPLldCAtDa4