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Help and Advice
If a fault occurs, first check the points listed below before taking the Soundbar for repair. Do not dismantle
the Soundbar as there is a risk of electric shock.
If you are unable to rectify a problem by following these hints, consult your dealer or service centre.
WARNING: Under no circumstances should you try to repair the Soundbar yourself, as this will invalidate
the warranty.
Problem
What to do
Soundbar does not respond
(no power).
Check the mains power cable and make sure it is plugged into a
suitable power outlet.
Check that the mains power supply is switched on.
Connect the power to a different power outlet.
No sound.
Check the volume control is not at minimum.
Check that the Soundbar is not set to MUTE.
The Remote Control does not work.
Replace the battery.
Make sure there are no obstacles obscuring the Soundbar.
No sound in Bluetooth mode.
Check that the Soundbar is paired with a Bluetooth device. If
prompted enter the code ‘0000’.
