Troubleshooting
28
GoodLink Installation Guide
52:Setup failed.
Meaning: The handheld cannot be set up because a setup response
from the GoodLink Operations Center contained an error. This is an
uncommon situation. Typically you would see Error 70 instead. Error
52 indicates an unknown setup error has occurred.
Remedy: The Microsoft Exchange administrator should make sure
that the email address, Exchange server name, and other user data
are set correctly on the handheld.
53: Missing a service.
Meaning: During setup, the handheld has requested a service that the
GoodLink Operations Center either did not provide or that contains
an error. (For a list of these services, see Message 54.)
Remedy: The Microsoft Exchange administrator should verify which
services should be included on the handheld and make sure the
GoodLink Operations Center knows about those services.
54: Service connection(s) failed: ……. .
Meaning: One or more services on the handheld have failed to
connect. The symbols and remedies are the same as described in
Message 7.
When the Reset Error screen appears, at least one of the sessions has a
E, F, X, D, or K.
Summary of Contents for RIM 957
Page 1: ...GoodLink Wireless Corporate Messaging Preparing Your Handheld Installation Guide Version 1 0 ...
Page 2: ...GoodLink Installation Guide ...
Page 3: ...GoodLink Wireless Corporate Messaging Preparing Your Handheld Installation Guide Version 1 0 ...
Page 40: ...Troubleshooting 34 GoodLink Installation Guide ...