Quick Troubleshooting Guide
Golight/Radioray Halogen and LED
Golight Customer Service: 800.557.0098
REMOTE TYPE: WIRELESS HANDHELD OR WIRELESS DASH MOUNT REMOTE CONTROL
(2000, 2051, 2007, 2057, 7901, 7951, 7900, 20004, 20514, 20074, 20574, 7901, 79514, 79004)
1. My light has NO function. Potential issues:
Insufficient Power Supply
Programming Issue (Wireless Remotes Only)
Defective Batteries or Defective Wireless Remote
Defective Receiver
Insufficient Power Supply
- Verify your light is receiving adequate current. Halogen units draw 5.5 Amps at
13.8V / LED units draw 3 Amps at 13.8V.
Programming Issue-
See “Wireless Remote Programming” instructions listed under “Helpful Links” on the
Product Support page or refer to the white sticker on the back of your wireless remote control.
Defective Batteries or Defective Wireless Remote
- There is a red LED light in the center of your wireless
remote control that should light up every time you depress a button. If there is no red LED light, start by
replacing the batteries in your remote control (12V 23AE). If this does not resolve the issue, the problem
could be with the remote control. If available, use a different wireless remote control to test the light. If a
different remote is not available, please call our Customer Service Department for assistance.
Defective Receiver
- If you have done all of the above and your light still has no function; you may have a
defective receiver. Please call our Customer Service Department for further instructions.
2. My light will rotate left/right and up/down, but the bulb will not illuminate. Potential Issues:
Insufficient Power Supply
Polarity Reversed
Defective Halogen Bulb
Defective Receiver
Insufficient Power Supply
- If the motors are operational, this is a sign that the unit is receiving adequate
current, but not enough current to illuminate the bulb. Verify your unit is receiving adequate current. Halogen
units draw 5.5 Amps at 13.8V / LED units draw 3 Amps at 13.8V.
Polarity Reversed-
Our LED units are polarity sensitive (Halogens are not). If your light will rotate, but not
turn on, verify your power wires are hooked up accordingly (+) to (+).
Defective Halogen Bulb-
Is there a break in the filament? If no, remove the bulb and perform a continuity
test.
Defective Receiver- When
pressing the power button on the remote control, do you hear a “clicking” sound?
If so, this means the receiver and the remote control are communicating, and the issue may be the bulb.
(Please note: in rare circumstances, a defective receiver can still product a clicking sound.) If you do not hear
anything when you press the power button, the issue could be the receiver.
