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Troubleshooting
If you experience any difficulties with your ForceField subwoofers, try the suggestions described below. If you are
still having problems, please consult your GoldenEar Authorized Dealer for assistance.
1. Make sure all your system interconnects and power cords are solidly in place.
2. Should you experience any level of ground hum or noise, try plugging the power cord into the same
circuit as your amplifier.
3. The system is provided with sophisticated internal protection circuitry. If for some reason the protection
circuitry is tripped, please turn down your system’s volume and wait five minutes before trying the system
again. If the amplifier should overheat, the system will turn off until the amplifier cools down and resets.
4. Check to be sure that your power cord has not been damaged.
5. Check that no foreign objects or liquid has entered the subwoofer.
6. Check the fuse on the back panel (replace only with the exact matching value fuse)
7. If you cannot get the subwoofer to turn on or if no sound comes out and you are sure the system is set
up properly, please bring the Subwoofer to your GoldenEar Authorized Dealer for assistance.
But make sure you call first.
Service
Service and warranty work on your GoldenEar Subwoofers will normally be performed by your local GoldenEar
dealer. If, however, you wish to return the speaker to us, please contact us first, describing the problem and
requesting authorization as well as the location of the nearest factory service center. Please note that the address
given in this booklet is the address of our office. Under no circumstances should Subwoofers be shipped to our
offices or returned without contacting us first and obtaining return authorization.
The Quest Group dba
GoldenEar™
2621 White Road
Irvine, CA 92614 USA
Phone: 949-800-1800
Technical assistance
It is our pleasure to offer assistance if you have any questions regarding your ForceField subwoofer or its set-up.
Please contact your nearest GoldenEar dealer or contact us directly at 949-800-1800.
GoldenEar ForceField Manual
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