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 I. INTRODUCTION 

 

ACCESSORIES FOR THE COMPANION SCOOTER: 

A variety of accessories are available for your Golden Companion Scooter*. Please contact 
your Authorized Golden Technologies Provider for more information or to order.

 

 

*Some accessories require a mounting bracket or mounting clips. Please check with your 
provider to find out if the accessory you would like to order requires a mounting bracket 
or mounting clips. 

 

Safety Guidelines 

The symbols below are used in the owner's manual and/or on the product to identify warnings 
and to notify you of important safety information. Make sure you read and understand them 
completely.

 

 

             

WARNING!

 Indicate(s) a hazardous situation which, if not avoided, could result in death   

             or serious injury. This icon is represented as a black symbol on a yellow triangle with a   
             black border. 
 
             

MANDATORY!

 Failure to perform mandatory actions can cause personal injury and/or          

             equipment damage. This icon is represented as a white symbol on a blue dot with a      
             white border. 
 
             

PROHIBITED!

 Indicate(s) an action(s) that should not be performed under any   

             circumstance. Failure to adhere can cause personal injury and/or equipment damage.  
             This icon is represented as a black symbol with a red circle and red slash.

 

 

Safety Symbols 

The symbols below identify warnings, mandatory actions, and prohibited actions. They can be 
found in the owner’s manual and/or on the product. Make sure you understand all safety labels 
before operating the product. Do not remove safety labels from the product. 

 

 
 
             Read and follow the                     Explosive conditions exist! 

         Indoor use only!           

             owner’s manual! 

 
 

             Use  only  AGM  or                              Avoid transmitters!                           Hot surface!                    
                Gel-Cell batteries!                             
                                                                 

         

             Pinch/Crush Hazard! 

              Do not place into trash!                    Electrical hazard! 

     
               

               
              Corrosive chemicals                       Recycle                                        Do not use personal             
               inside battery!                                                                                   electronic devices!

 

•   Amputee Leg Supports 
•   Cane Holder Tube 
•   Cup Holder 
•   Deluxe Pack N' Go 
•   Forearm Crutch Holder 

•   Mirror 
•   Oxygen Tank Holder 
•   Quad Cane Holder 
•   Rear Basket 
•   Safety Flag 

•   Scooter Cover 
•   Walker Holder 
•   Lap Belt 
•   Cell Phone Holder  
•   Side Arm Bag  

Summary of Contents for Companion GC440C

Page 1: ...Owner s Manual Golden Technologies 401 Bridge Street Old Forge PA 18518 Tel 800 624 6374 Fax 800 628 5165 Model GC240 Model GC340 Model GC440 ...

Page 2: ...city Companion 4 wheel GC440 400 lb load capacity Standard Packing s 1 Owner s Manual 1 Front Basket 1 Seat with Arms 1 Safety Flag 2 Keys Charger 2 Mirrors SC E We ask that you read this manual before operating your new C Golden Inc is not and cannot be held responsible for any damage injury incurred due to improper or unsafe use of the Golden Companion s Golden Inc disclaims for any bodily injur...

Page 3: ... 12 Specifications 13 14 V OPERATION 15 20 Controls 15 Control Options 17 Seating Controls 17 Power Elevating Seat Optional 19 Freewheel Mode 20 VI RIDING YOUR COMPANION 21 Mounting 21 Basic Driving 22 Steering in Tight Spots 22 23 VII DISASSEMBLY 24 25 VIII ASSEMBLY 26 27 IX TRANSPORTING YOUR COMPANION 28 X CARE AND MAINTENANCE 29 34 Routine Maintenance 29 Cleaning Your Companion 29 Batteries and...

Page 4: ...om the unsafe or the improper use of any of our personal mobility products Also Golden Technologies Inc cannot be held responsible for personal injury or property damage resulting from attempts to follow instructions suggestions and guidelines presented in this owner s manual Our Research and Development Department our Quality Control Department and our Engineering Department have used the latest ...

Page 5: ...so that it does not swing from side to side during transport Tie Downs The tie downs are important for transportation Two 2 tie downs are located on the front of the scooter on each side of the front tire and two 2 are located at the rear of the scooter on each side of the anti tip wheels See IX TRANSPORTING YOUR COMPANION on page 28 Self Locking Seat Swivel A standard feature every Companion scoo...

Page 6: ...ent damage This icon is represented as a white symbol on a blue dot with a white border PROHIBITED Indicate s an action s that should not be performed under any circumstance Failure to adhere can cause personal injury and or equipment damage This icon is represented as a black symbol with a red circle and red slash Safety Symbols The symbols below identify warnings mandatory actions and prohibited...

Page 7: ...to the transaxle motor listed on the specifications page Never back up or down a step or curb Do not operate or store your scooter where it will be exposed to rain snow mist and below freezing temperatures Do not drive your Companion on slippery icy or salted surfaces Do not climb ramps or curbs that exceed your scooter s capacity Always approach curbs and inclines straight on Always turn on your ...

Page 8: ...f your Companion keep your weight toward the dle of the deck Putting most or all of your weight on the edge of the deck may s an unstable GETTING ON YOUR CO ON Position the seat for safe and easy mounting See section V Operation Return tiller to full upright position Carefully place one foot on the approximate center of the deck and seat yourself comfortably and securely on the seat Fasten the lap...

Page 9: ...ice cut or wet grass leaves or any other potentially hazardous material Do not back down an incline Try to keep your Companion moving when climbing an incline If you do come to a stop restart and accelerate slowly and carefully Do not try to descend or climb a slope whose gradient is greater than recommended FIGURE 2 GOING UP AN INCLINE FIGURE 3 TRAVERSING AN INCLINE Maximum recommended incline is...

Page 10: ...ose control of the scooter If you do not feel capable of manually controlling your scooter down the slope request assistance or do not attempt to use this procedure Motor Braking S s Your scooter is equipped with a system that uses the motor to aid in braking This Motor Brake system is designed to work when the key is in either the on position or the off position When the key is in the on position...

Page 11: ...n level The higher the level of resistance the greater the degree of protection from EMI RFI measured in volts per meter V m The FDA has also determined that current technology is capable of providing 20 V m of resistance to EMI RFI which would provide useful protection against common sources of interference This product has been tested and has passed at an immunity level of 20 V m EMI RFI CO EN O...

Page 12: ...NION FOR YOUR CO S Please fill in your Companion s information below This information will be useful in the event that you ever need to contact Golden Technologies Inc concerning your scooter Your Companion Model Serial Number under mat right rear ________________________ TIE DOWN TILLER TILLER ADJUSTMENT LEVER REMOVABLE FLOOR MAT CONTROL PANEL ARMREST ANGLE ADJUSTMENT SCREW ARMREST HEIGHT ADJUSTM...

Page 13: ...eewheel Mode Yes Yes Yes Electronic Speed Control Yes Yes Yes Electro Mechanical Brakes Yes Yes Yes Charger Off Board Off Board Off Board Controller 90 Amp 90 Amp 90 Amp Dimension Length 42 25 45 5 47 5 Width 23 5 23 5 23 5 Height ground to top of back of seat 37 39 37 39 37 39 Ground to Top of Seat 23 25 24 26 24 26 Ground to Top of Deck 6 25 6 25 6 25 Deck to Top of Seat 17 5 19 5 18 20 18 20 Nu...

Page 14: ...6 16 Width x Depth 20 X 18 20 X 18 20 X 18 Color Black Black Black Seat Options Power Elevating Seat Option 6 Rise 6 Rise 6 Rise Warranty Frame Lifetime Lifetime Lifetime Drive Train 2 Years 2 Years 2 Years Electronics 2 2 Years 2 Years 2 Years Batteries 1 Year 1 Year 1 Year 1 Battery range at 200 lbs and will vary due to rider weight drive surface terrain and battery type 2 Electronics warranty e...

Page 15: ...h you feel comfortable safe and in control of your Companion Key S This switch turns the power on and off to your Companion See figure 5 Insert the key into the key switch Turn the key 90 degrees clockwise to turn on your scooter s power Turn the key back to the vertical position to turn off your scooter s power Always make certain that the key is removed from the key switch getting on or off your...

Page 16: ...This self centering lever system controls your Companion s speed up to the maximum speed set by the speed adjustment dial and its forward and reverse direction See figure 5 on page 15 To drive forward use either of the Use your right hand fingers to pull back on the right side of the throttle control lever Use your left thumb to push the left side of the throttle control lever Always bring your Co...

Page 17: ...lden Technologies Inc has made provision for the individual needs and abilities of the operators of the Golden Companion Your authorized Golden Technologies Inc provider can reverse the throttle control lever controls so that when you pull on the left side of the lever your scooter will move in the forward direction and when you pull on the right side of the lever your scooter will move in the rev...

Page 18: ...T WIDTH scooter 7 Place the seat back on the seat post then push down to make sure the lock is engaged Seat The seat can be rotated through 360 and locked at any 45 position 1 Pull up on the seat rotation lever and rotate the seat to the desired position See figure 4 on page 12 2 Release the handle to lock the seat at FIGURE 8 SEAT HEIGHT any 45 position Flip up s Pull up on the end of either armr...

Page 19: ... seat switch to lower the seat Release the switch when you have reached your desired height or upon reaching the lowest position How the Power Elevating Seat Functions By elevating the power seat to approximately one half its maximum height your scooter s speed will be limited to half the speed dial setting If the power seat is elevated to approximately three quarters its maximum height the scoote...

Page 20: ...on of engage on the label See figure 11 To disengage the brake and put your scooter in freewheel mode Push the brake handle in the direction of FIGURE 11 FREEWHEEL LEVER ENGAGED disengage on the label See figure 12 FIGURE 12 FREEWHEEL LEVER DISENGAGED Do not sit on or attempt to move your Companion unless the frame rear carriage are securely engaged separation of the frame from the carriage may oc...

Page 21: ...at so that it is locked in the fully forward direction 7 Fasten your lap belt if your Companion is so equipped 8 Place the key into the key switch 9 Rotate the key to the on position See figure 14 BASIC 1 Make certain that you are seated safely and properly on your Golden Companion 2 Turn the speed control dial fully counterclockwise to its slowest setting 3 Insert the key into the key switch if y...

Page 22: ...times by steering a wide arc around corners and s Steering in a Tight S If you must steer in a tight spot such as entering a doorway or when turning around 1 Bring your Companion to a full stop 2 Set speed at the lowest setting 3 Turn the tiller to the direction in which you wish to drive For more information on dealing with obstacle and tight spots see Control Through Tight Spots on the next page...

Page 23: ...ying clear of obstacles If you must stop your Companion while driving up a ramp Starting up again simply requires that you apply gentle and steady pressure to the throttle control lever Accelerate gently after stopping on any incline Driving down a ramp Keep your Companion s speed control dial set fully counterclockwise at the slowest speed setting If you must come to a stop release the throttle c...

Page 24: ...r on an outside lift remove seat or make sure the seat lock mechanism is locked Failure to do so could result in the seat coming loose and becoming airborne This situation could cause problems for the traffic behind you and possibly result in an injury REMOVING THE REAR S O 1 Unscrew the two shroud thumb screws 2 Pull up on the sides of the shroud 3 Lift the shroud up and off the scooter See figur...

Page 25: ... scooter is now fully disassembled See figure 20 2 Squeeze the locking ear on the connector and disconnect the batteries from the frame See Figure 18 3 Remove the batteries one at a time 4 Lower the tiller which will automatically lock into place once lowered The key must be removed from the key switch to fully lower the tiller The tiller will only lock when it is in the center position FIGURE 18 ...

Page 26: ...he front section 3 Once the frame hooks are properly aligned See figure 22 push down on the seat post to secure the frame together You will hear and feel a positive snap sound to confirm that the front and rear frames are connected 4 Raise the tiller BATTERY INSTALLATION 1 Install the batteries onto the scooter 2 Reconnect the batteries See figure 18 on page 25 3 Wrap a Velcro strap around each ba...

Page 27: ... Your Golden Companion is now successfully assembled If you removed the seat arms to reduce the weight of the seat you must perform the next step REINSTALL THE ES 1 Insert the right arm into the arm bracket 2 Tighten the right arm bracket adjustment knob 3 Insert the left arm into the arm bracket 4 Tighten the left arm bracket adjustment knob Do not sit on or attempt to move your Companion unless ...

Page 28: ...er forms of padding may be used to protect your Companion during transportation Do not lift your Companion by its plastic body parts or tiller Breakage of these parts is not covered by the warranty Do not use the tires or wheels to lift the rear carriage The carriage may rotate and cause injury or damage If your scooter and its are not properly and securely s during the scooter or the may move or ...

Page 29: ...e permanently lubricated and sealed No additional lubrication is required LIGHT BULB REPLACEMENT Your scooter s taillights employ light bulbs which may require replacement Replace bulbs as necessary Taillight bulbs MUST be replaced with 24 volt 5 watt bulbs only CLEANING YOUR CO ON s Clean the tires with ordinary kitchen type cleaners and a damp cloth Do not use solvents on the tires Solvents can ...

Page 30: ...harger port on the tiller See figure 28 Battery a MANDATORY Use only AGM or GEL cell SLA deep cycle batteries for operating Golden Companion scooters These batteries are maintenance free There is no danger of spillage or leakage so these batteries are safely transportable on air craft busses trains etc Note Check with your carrier for their specific rules prior to transport By following the proced...

Page 31: ...in circuit breaker may FIGURE 30 MAIN CIRCUIT BREAKER have tripped Possible causes for the main circuit br to If your scooter is equipped with pneumatic tires low tire pressure can cause the motor to overload and trip the main circuit breaker Driving up a long steep hill Driving over a curb Run down batteries Exceeding the maximum weight limit of the scooter As you operate your Companion battery v...

Page 32: ... flashing of the LED occurs and the beeping of the horn occurs as one flash beep or a series of flashes beeps separated by a two second pause The number of flashes beeps in each series is referred to as the Flash Beep Code The flash beep code indicates the nature of the condition or fault THE FLASH BEEP CODES 1 as Indicates that the battery voltage with the throttle control lever in the neutral po...

Page 33: ...minutes Check the tire pressure Have your authorized Golden Technologies Inc provider perform a battery load test 5 as s Beeps Indicates a brake problem The freewheel lever may be in the disengaged position See page 20 The brake or the brake wiring may be damaged For safety reason your scooter was designed to cease operation until the problem is corrected Make certain that the freewheel lever is i...

Page 34: ...otor voltage problem Your scooter will not operate until the problem is corrected Remedy Contact your authorized Golden Technologies Inc provider 9 as s Beeps Indicates other internal errors or faults Your scooter will not operate until the problem is corrected Remedy Contact your authorized Golden Technologies Inc provider FOR YOUR CONVENIENCE THESE DIAGNOSTIC FLASH BEEP CODES ALONG WITH THE SERI...

Page 35: ...with any new or reconditioned components any of the following drive train components found to be defective by an authorized Golden Technologies representative Note An increase in operating noise of the transaxle DOES NOT constitute a defect With normal wear and tear operating noise is expected to increase For the period of two years from the date of purchase in the event of defective materials or ...

Page 36: ...s Failure to adhere to the product instructions Acts of Nature such as lightning strikes earthquakes etc Circumstances beyond the control of Golden Technologies ANY PARTS ALTERED OR REPAIRED BY UNAUTHORIZED PERSON Warranty Service Warranty Service must be performed by an authorized Golden Technologies representative Golden Technologies reserves the right to replace warranted part s with refurbishe...

Page 37: ...37 ...

Page 38: ...38 Fold Here First Golden Technologies 401 Bridge St Old Forge PA 18518 Fold Here Second Place Stamp Here ...

Page 39: ...39 ...

Page 40: ...40 Model GC440 401 Bridge Street Old Forge PA 18518 Tel 800 624 6374 Fax 800 628 5165 www goldentech com Companion_OM_060619 Model GC240 Model GC340 ...

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