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Trouble Shooting your Dehumidifier

Problem

Cause

Solution

The Dehumidifier will not 
turn on

The power is not connected

Insert plug into mains power 
supply and turn unit on

The Dehumidifier is not 
extracting water

The water tank is full

Remove the water tank and 
empty water

The water tank is not in its 
correct position

Remove water tank and 
replace it correct position

The air filter is clogged

Clean the air filter as per 
instructions in user manual

The temperature or relative 
humidity in the room is too 
low

It is normal for the 
Dehumidifier not to operate 
in low humidity or low 
temperatures

The Dehumidifier operates, 
but reduces the relative 
humidity in the room by 
small amounts

The room which the 
Dehumidifier is operating in 
is too large

Recommend using a 
Dehumidifier with a larger 
capacity

There are too many sources 
of humidity

Recommend using a 
Dehumidifier with a larger 
capacity

The room has too much 
ventilation

Reduce the number of 
ventilation sources (i.e. close 
windows, doors, etc.

SUPPORT AND TECHNICAL ADVICE

Goldair

New Zealand

Monday 

Friday 8am-5pm

Phone +64 (0)9 917 4000
Phone 0800 232 633
[email protected]

Goldair

Australia

Monday 

Friday 8am-5pm

Phone +61 (0)3 9365 5100

Phone 1300 465 324

[email protected]

TECHNICAL SPECIFICATION

Model: GD350
Supply: 220-240VAC 50Hz
Wattage: 650W
Unit Capacity: 8L/day max (5°C/80%RH)
Tank Capacity: 2.0L

PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase.

Summary of Contents for GD350

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Page 3: ... To reduce the risk of fire keep textiles curtains or any flammable material a minimum distance of 1 metre from the air outlet General Care and Safety Guide Use only the voltage specified on the rating label of the appliance The dehumidifier must not be located immediately below a socket outlet Keep all objects at least 1 metre from the front sides and rear of the appliance This appliance is inten...

Page 4: ... off Do not remove plug from power socket by pulling cord always grip plug Do not place cord under carpet or cover with rugs or furniture Arrange the cord so it cannot be tripped over Don t place appliance on bedding or on thick long carpet where the openings may get blocked Switch off and use handle provided when moving Do not place appliance close to radiant heat source Do not insert or allow fo...

Page 5: ...ure dehumidifier is on a flat stable heat resistant surface Once the dehumidifier is in a safe operating position and all switches are in the off position insert the power plug into the mains outlet CAUTION Ensure the power cord is not tight because if pulled it may partially pull the plug from the socket A partially inserted plug will overheat the plug and socket and could result in fire DEHUMIDI...

Page 6: ... by pressing the Humid button When 40 is set The humidistat will detect if the room relative humidity RH is lower 38 and the unit will automatically turn the dehumidification process off The LED light showing that the 40 will also go out When 50 is set The humidistat will detect if the room RH is lower 48 and the unit will automatically turn the dehumidification process off The LED light showing t...

Page 7: ...t will stop operating The water tank must be removed emptied and reinstalled before the unit will operate again ALARM The alarm will sound and the ALARM LED will illuminate if a malfunction is detected The appliance will shut down automatically if the internal temperature is too high Disconnect the appliance from the mains socket outlet and wait for 15 minutes before re connecting the appliance to...

Page 8: ...ge hose in a drainage outlet When you no longer wish to use the permanent water drainage disconnect the drainage tube from the device Ensure that the water container is positioned correctly STORAGE To store the unit remove the plug from the socket and empty the container Allow the container and the appliance to dry completely Clean the air filter Store the device in a dust free location preferably...

Page 9: ...mmon cause of overheating is deposits of dust or fluff in the appliance Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and grills Use a damp cloth not wet to wipe the exterior of the dehumidifier to remove dust and dirt Never use solutions such as petrol thinners or polishing agents Ensure the dehumidifier is dry before plugging back into ...

Page 10: ... operates but reduces the relative humidity in the room by small amounts The room which the Dehumidifier is operating in is too large Recommend using a Dehumidifier with a larger capacity There are too many sources of humidity Recommend using a Dehumidifier with a larger capacity The room has too much ventilation Reduce the number of ventilation sources i e close windows doors etc SUPPORT AND TECH...

Page 11: ...under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure In New Zealand this warranty is additional to the conditions and guarantees...

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