Gogen PDX 752, User Manual

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EN - 35
EN
OTHER
TROUbLE-SHOOTING
Carry out the problem-solving measures described in the following section before contacting
Customer Support. Turn off the DVD player immediately as soon as you suspect a malfunction.
Unplug the power plug and check whether the DVD player is unusually warm or whether smoke
is rising from it.
Problem Possible cause Remedy
The DVD player
does not work
Disc cover not closed Close disc cover
No disc inserted Insert disc
Disc inserted the wrong way Insert disc with label facing up
Disc dirty or deformed Clean disc, or insert other disc
Regional code of the player does
not match the regional code of
the DVD
Purchase DVD with corresponding
regional code
Moisture on lens
Remove disc and turn off DVD
player for at least two hours
No audio
Device not properly connected
Check connexions and connect
device in the correct way
Headphones connected
(loudspeaker off)
Pull out the headphones
DVD sound settings incorrect
Check sound settings and set
sound correctly
Disc dirty or deformed Clean disc, or insert other disc
No video
TV screen is off or in the incorrect
video mode
Turn on LCD screen and/or set
correct video mode
Device not properly connected
Check connexions and connect
device in the correct way
Poor video and/or
audio quality
Disc dirty or deformed Clean disc, or insert other disc
Repeated playback
of a section
Loop mode is switched on Exit the loop mode
Disc dirty or deformed Clean disc, or insert other disc
Remote control
does not work
Obstacle between remote control
and DVD player
Remove obstacle
Remote control not pointed at DVD
player
Point remote control directly
at DVD player
Remote control battery inserted
the wrong way
Check the battery‘s polarity and, if
necessary, insert battery correctly
Battery too low or completely
discharged
Insert new battery
Other possible causes for problems:
Static discharges or other external interferences can cause the DVD player to malfunction.
When this happens, disconnect the power plug from the mains socket and plug it back in.
If the problem persists, disconnect the device from the mains again and contact Customer
Service or a repair shop.