8 |
P a g e
When loading the unit, the air intake must be opened and then the door can be unlatched. The
door should be opened slowly and wait a few moments before opening it completely in order
to avoid blowback (smoke coming back into the room).
Never use water to put out the fire.
Due to the high temperature radiation from the unit, the glass can reach a very high
temperature:
All objects sensitive to heat should be at a distance of 150cm from the unit.
If you have a wood storage area below the unit, do not over stock it.
Recommendations in case of poor performance:
If there is smoking coming out of the unit, when opening the door:
Check the recommendations with regards to loading the unit.
Ensure that there is sufficient air in the room (possibly by opening a door or a
window) and that the damper is open.
Let an installer check the draw of your chimney and to ensure that any flue or
tubing is in good condition.
Insufficient heat or the fire is going out:
Put smaller pieces of wood on a good bed of coals.
Use drier wood.
As above, have the chimney checked.
Low heat output with a substantial fire:
Check that the unit itself is in good condition.
Use bigger diameter logs.
Check the draw of the chimney and if required install a damper.
The glass blackens rapidly:
Use dry wood.
Do not use the unit on slow setting continuously.
Care and maintenance of your insert:
During the heating season:
Remember to regularly empty the ash tray, particularly to avoid that the ash
builds up and obstructs the ash grate. Take care when disposing of hot coals as
they could cause a fire.
For cleaning the glass it is important that it has cooled down completely before
wiping it with a damp cloth, or using a product that is recommended for cleaning
the glass.
