Godex MX3 series: MX30 User Manual Download Page 1 | Manualshive

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MX20/MX30/MX30i MOBILE PRINTER

USER MANUAL

User Manual

Version

Issue Date

P/N

: MX20/MX30 series

: Rev. 1.0

: 2014.04.02

: 920-015211-00

Ver. 2.0

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Summary of Contents for MX3 series: MX30

Page 1: ...MX20 MX30 MX30i MOBILE PRINTER USER MANUAL User Manual Version Issue Date P N MX20 MX30 series Rev 1 0 2014 04 02 920 015211 00 Ver 2 0 ...

Page 2: ...or Operation Panel 014 3 1 3 2 3 3 3 4 3 5 3 6 3 7 Operation Panel LCD Interface Introduction Setting Items In Setting Mode Label Calibration and Self Test Dump mode Active Standby Sleep Mode Bluetooth Connection Terminal 014 016 018 019 020 021 022 4 Accessories 023 4 1 4 2 4 3 GoDEX Charger Cigarette Lighter Jack Charger and RS 232 Cable Protective Case 023 024 025 5 Maintenance and Adjustment 0...

Page 3: ...equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at...

Page 4: ...ow the battery s or pole to come into contact with any metal In addition do not carry or store the battery with metallic items such as necklaces and hairpins Doing so may cause a short circuit of the battery generating an over current There is the potential risk to overheat ignite and or explode the battery or overheat the metallic items such as necklaces hair pins etc 9 Do not throw the battery o...

Page 5: ... Charge the battery for at least 3 hours before use MX20 MX30 MX30i MX20 MX30 MX30i Mobile Printer CD Including GoLabel software and MX series user s manual MX20 MX30 MX30i Series Quick Guide MX20 MX30 Series Battery Paper Battery Charger Belt Strap MX20 Series Shoulder Strap MX30 Series MX20 Series MX30 Series ...

Page 6: ... MX30i as an example 1 2 Getting to Know Your Printer Device Overview Rear View Open Button Interface Cap Top Cover Window Membrane Panel LCD Membrane Panel Battery Shoulder Strap Holes Belt Strap Holes 1 Mobile Printer ...

Page 7: ...3 The Internal View of the Printer Take MX30i as an example RS232 USB Port Power Jack Platen Roller Label roll guide Tear BAR Thermal Print Head Top Cover Hooks Top Cover Hooks 1 Mobile Printer ...

Page 8: ...e sure to charge the battery for at least 3 hours prior to first use Insert the battery on the rear side of the printer aligning the battery hook properly Push the battery into the slot until you hear a clicking sound Battery installation completed ...

Page 9: ...o Direct thermal transfer so no ribbon is required Place the printer on a flat surface and press the button Top cover opened Label roll guide can be adjusted according to label roll width Please do not use any adhesive labels in order to avoid printer damage Note ...

Page 10: ...6 2 Printer Setup Pull the paper out and close the paper cover Tear off any excess paper in the direction of the side of the printer Insert the paper as shown in the image ...

Page 11: ...ct the mini USB adaptor to the printer and wall 3 Turn on the printer The operator panel should now light up Open the external interface cap Charge the battery around 3 hours before use please Closed the external interface cap when printer do not connect an adapter or cable for avoid dust away Note ...

Page 12: ...8 2 Printer Setup 2 4 Belt Strap Shoulder Strap Usage MX20 Series MX30 Series use a coin to tighten the belt strap screw Connect the clips of the shoulder strap to the printer ...

Page 13: ...Note 1 Insert the Super Wizard CD in the CD DVD drive of the host computer and the installation program should pop up automatically You will see the Welcome screen first On the Welcome screen choose Standard Installation 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on then click Next 3 The next screen you will see to choose Downlo...

Page 14: ...can start to make and print labels with GoLabel or through the printer driver If you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on the Welcome Screen to access the files Note 6 You can also print a test label or register your printer during the Standard Installation procedure ...

Page 15: ... the CD Select the icon for the driver file and double click it to start the installation 2 Follow the instructions on the screen The Driver Wizard will guide you through the installation procedure Select Install printer drivers 3 Specify your printer model Godex MX30i Installing Printer Driver Directly from the CD Folder ...

Page 16: ...ion is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation 5 Enter a printer name and assign the appropriate rights Godex MX30i Godex MX30i Godex MX30i Godex MX30i ...

Page 17: ...13 2 Printer Setup 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder Godex MX30i Godex MX30i ...

Page 18: ...to detection function for your media please see Section 3 4 Label Calibration and Self Test PAUSE PRINTING_FEED Button Pressing the FEED button while the printer is in standby mode will set the printer to pause mode In this mode the printer can receive commands but it will only process them when it is reset to standby mode Pressing the FEED button again will reset the printer to standby mode Press...

Page 19: ...power supply as normal Recharge finished Printer in standby state Battery is recharging Battery must be charged or replaced COMMUNICATION OFF No connection No data transmission Bluetooth ON Transferring data ERROR Automatic recovery after troubleshooting Or push FEED button to clean up error status OFF No Paper out Door open Command receiving error Printhead overheating Label sensing error POWER B...

Page 20: ...he POWER button to turn on the printer and the START UP SCREEN appears Turn on the power 3 2 LCD Interface Introduction Pressing button or button then the LCD interface will enter into the MAIN PAGE for SETTING MODE You can make various setting functions in SETTING MODE ...

Page 21: ...e press Enter Button then press select the functions Select a designated function and then press Enter Button you will enter the SETTING PAGES for the function Enter 19 On SETTING PAGES press to select the setting items you will enter the SETTING VALUE PAGES for the function Press back to setting page ...

Page 22: ...dia Type Label with Gaps Label with Marks Continuous LCD Language English Deutsch 繁體中文簡體中文 Français Español 日本語 Italiano Pусский Türkçe CODE PAGE 850 852 Windows 1255 BUZZER On Off TOP OF FORM On Off COM PORT Baud Rate 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity Non Odd Even Data Bits 7 bits 8 bits Stop Bits 1 bits 2 bits ...

Page 23: ...re the label stock and store the label height 4 Once the printer has successfully calibrated the label stock it will print a self test label The contents of a self test printout are listed below Model Version USB ID setting Serial port setting Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Poi...

Page 24: ...inter correctly Here is how you switch to dump mode 1 Switch off the printer 2 Switch on the printer while pressing down the FEED button 3 You will hear 3 beeps first and then one beep later Release the FEED button after the last beep The printer will automatically print DUMP MODE BEGIN That means the printer is now in dump mode 4 Send commands to the printer and check whether they match the print...

Page 25: ...no operation over 30 3600 seconds in Active mode Sleep Mode Only FEED button functions active Go to Shutdown mode if no operation and over 0 sec to forever in Sleep mode Shutdown Mode All function off except Power button and battery charge Wake up to Sleep mode by pressing the Power button Charge Mode Only charge function active when the battery is charging When battery is fully charged the batter...

Page 26: ...and Control for Operation Panel 3 7 Bluetooth Connection The printer can be connected to devices equipped with Bluetooth communication capability 1 Press power button to turn on the printer 2 Press Bluetooth button so that the printer can be searched ...

Page 27: ...s Charge Status Light Red Light On Green Light On Red Light Blinking Charge Time Charging Fully Charged Battery Defective or Poor Installation Within 3 hours If the red light of the charger blinks install the battery again If the red light continues to blink despite several attempts 4 5 times to install the battery contact your local dealer The charging time may vary depending on the type of the c...

Page 28: ...ease make sure that the printer is switched off Connect the car charger to your car s cigarette lighter jack 2 Open the external interface protection cap 3 Connect the mini USB cable battery charger to the power connector 3 Power Connector 2 Power Connector ...

Page 29: ... 2 Unzip to open up the protective case and insert your printer into the protective case as shown in the figure on the below Open the paper discharger when using the printer 3 Connect the clips of the leather case with the shoulder strap 4 ...

Page 30: ...ore always be closed during printing Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Cleaning Steps Here is how you clean the print head 1 Turn off the printer 2 Open the printer cover 3 To remove any label residue or other dirt from the print head please use a soft lint free cloth dipped with some alcohol PRINT HEAD ...

Page 31: ...hol Please see the Section 5 1 There is no printed image on some parts of the label Check whether any label material or ribbon is stuck to the thermal print head Check for errors in the application software Check whether the starting position has been set incorrectly Check the ribbon for wrinkles There is no printed image on part of the label or the image is blurred Check the thermal print head fo...

Page 32: ... and or product names are trademarks and or registered trademarks of their respective owners Minimum print height and maximum print speed specification compliance can be dependent on non variables such as label type thickness spacing liner construction etc Godex is pleased to test non minimum print height and maximum print speed capability ...

Page 33: ... and or product names are trademarks and or registered trademarks of their respective owners Minimum print height and maximum print speed specification compliance can be dependent on non variables such as label type thickness spacing liner construction etc Godex is pleased to test non minimum print height and maximum print speed capability ...

Page 34: ...Appendix USB Port Computer Connector Type B Serial Port MX20 MX30 MX30i USER MANUAL APPENDIX INTERFACE Pin NO 1 2 3 4 Function GND VBUS D D RS232 Housing DB9 Socket TXD XTS RXD RTS 5 6 7 8 ...

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