Troubleshooting
1. The first time to turn on the
•
After updating the system of the
application software. Then, the speed of turning on the
before.
2. Sometimes, the temperature of the
•
It is the common situation that the temperature of the
several applications at the same time or the backlight is maximum or it is charging.
3. The device cannot connect to the Wi
•
Make sure the wireless router works well.
•
The distance between the
there is no wall or other barriers between them.
•
Please make sure the user and the password are correct.
4. Cannot surf the Internet.
•
Please make sure the distance between the
50m.
•
Please re-connect the Wi
5. The system cannot run in some situation.
•
When installing some third party applications, the system may not run. It is suggested
to long click the Power button for 6 seconds to turn off the
6. Cannot set the E-mail or register the application system
•
Please make sure the connection of the
•
Please make sure the way to set the
7. Cannot read the data of the memory
•
Please make sure the
•
Please make sure that your memory card capacity is between 1 and 16GB
The first time to turn on the device takes too long time.
After updating the system of the device, it will take 2-3 minutes to install the
application software. Then, the speed of turning on the device
Sometimes, the temperature of the device is a little high.
It is the common situation that the temperature of the device is a little high when use
several applications at the same time or the backlight is maximum or it is charging.
3. The device cannot connect to the Wi-Fi network.
Make sure the wireless router works well.
The distance between the device and the wireless router should be wi
there is no wall or other barriers between them.
Please make sure the user and the password are correct.
Please make sure the distance between the device and the wireless
connect the Wi-Fi.
5. The system cannot run in some situation.
When installing some third party applications, the system may not run. It is suggested
to long click the Power button for 6 seconds to turn off the device.
mail or register the application system
Please make sure the connection of the Internet works well.
Please make sure the way to set the e-mail is correct.
the memory card
Please make sure the memory card inserted into the device correctly.
Please make sure that your memory card capacity is between 1 and 16GB
14
3 minutes to install the
will be faster than
is a little high when use
several applications at the same time or the backlight is maximum or it is charging.
s router should be within 50m and
and the wireless hot spot is within
When installing some third party applications, the system may not run. It is suggested
correctly.
Please make sure that your memory card capacity is between 1 and 16GB