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Multiple Diagnostic Interface 2 User Guide 

 

 

 

 

Introduction 

The Multiple Diagnostic Interface 2 (MDI 2) User Guide provides a quick reference and overview 
of the Multiple Diagnostic Interface 2 system.  

Everything contained in this manual is based on the latest production information available at 
the time of publication. The right is reserved to make changes at any time without notice.  

No part of this publication may be reproduced, stored in any retrieval system, or transmitted in 
any form by any means, including but not limited to electronic, mechanical, photocopying, 
recording, or otherwise, without the prior written permission of GM Customer Care and 
Aftersales. This includes all text tables, illustrations and charts.  

Summary of Contents for MDI 2

Page 1: ...Multiple Diagnostic Interface 2 User Guide 1 Multiple Diagnostic Interface 2 User Guide 2015 GM Customer Care and Aftersales Made in the U S A All rights reserved ...

Page 2: ...nformation 7 Safety Instructions 8 Product Description 11 Getting Started 16 Installing the MDI Manager Software 16 Setting Up the MDI 2 Hardware 16 Setting Up Wireless Communications 20 Power On Self Test POST 22 Connecting the MDI 2 to a Vehicle 23 Finishing Up 24 Troubleshooting 26 Cleaning and Maintenance 31 Cleaning and Storing Your MDI 2 31 Recovering the MDI 2 Software 31 Glossary 33 ...

Page 3: ... production information available at the time of publication The right is reserved to make changes at any time without notice No part of this publication may be reproduced stored in any retrieval system or transmitted in any form by any means including but not limited to electronic mechanical photocopying recording or otherwise without the prior written permission of GM Customer Care and Aftersale...

Page 4: ...re to have the following information ready Business name address ACDelco TDS Login ID and the technician s Telephone number Tell when the problem occurred List any error messages Give vehicle entry information Making the Call The ACDelco Aftermarket Support Center telephone lines operate from 8 00 AM to 8 00 PM Eastern Standard Time Monday through Friday In the United States and Canada to contact ...

Page 5: ...unnecessary compliance issues with TIS2Web please review and adhere to the stated infrastructure guidelines at the following link http www gmdesolutions com services standards php These guidelines for GM Dealers also apply to Independent Service Centers Professional Service Centers and Key Fleets using ACDelco Aftermarket subscriptions For questions on these guidelines contact 888 212 8959 prompt ...

Page 6: ...revention action and information The key word indicates the likelihood of occurrence and the severity of the hazard in the event of non observance Key word Probability of occurrence Severity of danger if instructions not observed DANGER Immediate impending danger Death or severe injury WARNING Possible impending danger Death or severe injury CAUTION Possible dangerous situation Minor injury Symbol...

Page 7: ...nges at any time without notice Before starting up connecting and operating the MDI 2 it is absolutely essential that the operating instructions owner s manual and in particular the safety instructions are studied carefully By doing so you can eradicate any uncertainties in handling this product and thus associated safety risks upfront something which is in the interests of your own safety and wil...

Page 8: ...e restraint devices such as airbags pretensioners and other deployable devices WARNING Dangerous Exhaust Gas Possible risk of personal injury or death When performing any checks with the engine running in an enclosed space such as a garage be sure there is proper ventilation Never inhale exhaust gases they contain carbon monoxide a colorless odorless extremely dangerous gas which can cause unconsc...

Page 9: ...disposed of separately from normal household waste Please use the return and collection systems in place for disposal in your area Damage to the environment and hazards to personal health are prevented by properly disposing of the MDI 2 FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits ar...

Page 10: ...ace 2 User Guide 10 WiFi Compliance This equipment complies with the following worldwide wireless standards Safety Environmental Compliance This equipment complies with the following worldwide safety and environmental standards ...

Page 11: ...network WLAN User group The product may be used by skilled and instructed personnel only Personnel scheduled to be trained familiarized instructed or to take part in a general training course may only work with the product under the supervision of an experienced person PC System Requirements The MDI 2 Software runs on a PC Laptop The user interacts with the MDI 2 software for device setup and conf...

Page 12: ...h p n EL 52100 US and Canada Includes the MDI 2 assembly with two USB Wireless Adapters DLC Cable USB Cable and Ethernet Cable The Self Test Adapter is sold separately MDI 2 Connectors and Controls A number of standard connectors and controls are available on the MDI 2 to facilitate operation and communication with vehicles and workshop networks These connectors and controls are shown in the follo...

Page 13: ...tic Interface 2 User Guide 13 Item Description 1 LED Indicators 2 Power Button LED 3 USB Port Type A 4 DB26 Connector DLC Cable 5 USB Port Type A 6 USB Port Type B PC Connection Port 7 Wireless Adapter 8 Ethernet Port ...

Page 14: ... The MDI Manager software allows the configuration of MDI 2 to host PC communications and facilitates MDI 2 firmware updates SAE J2534 Pass Thru Support The MDI 2 has been validated to work with General Motors PC based diagnostics and reprogramming applications The MDI 2 supports pass thru programming of the flash calibration files that are stored in a vehicle onboard controller e g PCM ABS VTD Re...

Page 15: ...the DLC Cable Self Test Adapter Some IMPORTANT information about powering your MDI 2 12V is required for Vehicle Communication 12V is required for Wireless Configuration and use 12V is required for use of the Self Test Adapter 5V or 12V required for MDI 2 firmware Update or Recovery Note The DLC Cable Self Test Adapter cannot be used for vehicle diagnostics LED Indicators Seven Light Emitting Diod...

Page 16: ...nager software on your PC Visit the TIS2Web GlobalTIS website to determine if a newer version of MDI Manager software is available for your device If the software on the website is newer than your PC download the software to your computer If you downloaded the software from the website double click the downloaded file and follow the instructions on the screen The InstallShield Wizard starts and gu...

Page 17: ...ur wireless adapter into your PC Identify a USB 2 0 port on your PC that is accessible Do not plug wireless adapter into a USB hub Install the wireless adapter into the PC USB port You may have to wait for your PC to install and configure the wireless adapter driver onto your PC Reminder You should use Windows to Safely Eject the wireless adapter before physically removing it from your PC Identify...

Page 18: ...etup When you click on the new MDI 2 the Connect button will change to the Recover button Your MDI 2 will be displayed without the serial number when initially connected to MDI Manager Select the Recover button to start the update process Select the Start Update button to install firmware on the MDI 2 Do not unplug the MDI 2 from the PC or remove power from the MDI 2 during the update process Sele...

Page 19: ...nect to the selected MDI 2 over USB The MDI 2 is displayed with a green check mark on your display indicating that your MDI Manager software is in control of that MDI 2 Note If your MDI 2 is connected to another networked PC it will still be detected by the MDI Manager but will not be available for selection If your MDI 2 is connected via USB to your computer the MDI Manager functions on all tabs ...

Page 20: ...e connected to the MDI 2 via USB to access the settings on the Network Setup tab If you are not connected via USB the controls on the Network Setup tab are disabled The MDI 2 supports two methods for wireless communication With the Access Point Wireless Communication method the MDI 2 connects to your PC through an access point in your workshop With the Point to Point Wireless Communication method ...

Page 21: ...the access point you will select the Enter Network Name SSID radio button and type the network name b If you are within range of your wireless access point choose the Select from available network list radio button and then select Refresh to cause the MDI 2 to search for wireless network signals The detected networks are displayed in the Network Name box 10 After you have entered the network name ...

Page 22: ...stem on your PC 1 On the right hand side of the Windows Task Bar click the View Wireless Networks button A list of the available wireless networks in range of your PC is displayed 2 Select Open Network and Sharing Center 3 Select Manage Wireless Networks from the left column 4 Select Change adapter menu and choose MDI from the list 5 Remove your stored Point to Point network The name will contain ...

Page 23: ...an external test equipment ETE cable that connects the MDI 2 to the vehicle s SAE J1962 Data Link Connector DLC Refer to the electrical wiring diagram for the vehicle you are testing to determine the location of the DLC on the vehicle Connect the 26 pin end of the ETE cable to the top of the MDI 2 then tighten the screws Connect the 16 pin end of the ETE cable to the vehicle DLC connector Powering...

Page 24: ... Configuration Application The Device Configuration controls in the J2534 Configuration Application allow you to define a default MDI 2 and a connection sequence that a SAE J2534 compliant PC application will follow to connect to your MDI 2s Note This feature does not apply to PC Applications using the ISO 22900 standard The J2534 Config App MDI is located in the programs menu Start All Programs G...

Page 25: ...le have a red X across them and cannot be selected MDI 2s that are available can be selected is several ways Right click a MDI 2 and select from available connections USB Ethernet or wireless Select a MDI 2 and press the Connect button The Auto Connection strategy connects using the first available connection in the following order USB Ethernet Wireless Right click a MDI 2 and select from availabl...

Page 26: ...ils to Power Up The MDI 2 should power up as soon as external power is applied If the MDI 2 does not turn on first check the power cable connections Try supplying power to the MDI 2 from different power sources the vehicle DLC connector or USB Recommendations Check that the cables are securely attached to the MDI 2 and the connector pins are clean If connecting to the vehicle DLC connector try pow...

Page 27: ... to notify the user that power has been lost unexpectedly during the diagnostic session Recommendations Check for 12V power supply at the vehicle DLC connector Ensure that the MDI 2 has been connected to the vehicle DLC for at least 90 seconds to charge the internal capacitor MDI 2 Checkmark LED is Blinking If the internal temperature of the MDI 2 has exceeded the maximum limit the MDI 2 will auto...

Page 28: ...dongles connected to the PC Make sure you are not trying to connect the PC to your dealership network using the DWA131 E1 dongle MDI Manager Displays the Yellow Icon over the MDI 2 after previous use There may be instances when Windows does not recognize the installation of the DWA131 E1 wireless adapter In these cases Windows may create a new wireless profile instead of using the existing one alr...

Page 29: ...PC with a USB cable open the device manager from the Windows control panel In device manager search for an unknown or improperly configured device The MDI 2 will likely be detected as one of the following Other device RNDIS Ethernet Gadget with a yellow exclamation icon Universal serial bus controllers Unknown USB Device i Right click on the device name in device manager Update Driver Browse my co...

Page 30: ...e MDI 2 to the PC using USB Confirm the communication is enabled and the IP configuration is properly set using the MDI Manager software If using infrastructure wireless contact your IT department and check that your PC is detecting the wireless access point and the correct security settings have been configured for the MDI 2 ...

Page 31: ...the MDI 2 software may become corrupted You may see several symptoms such as error messages directing you to go to RECOVERY mode or an inability to connect to a detected MDI 2 The following two error messages generally occur during MDI 2 Tester Software download If you see either of these messages perform the Recovery Procedure Error reprogramming the MDI 2 Go to Recovery Mode There was a problem ...

Page 32: ...unplug the MDI 2 from the PC or remove power from the MDI 2 during the recovery process 7 When you see the message indicating that the MDI 2 will automatically restart click OK The MDI Manager software switches automatically to the MDI 2 Explorer tab and your MDI 2 appears when it has finished the restart and Power On Self Test POST ...

Page 33: ...PAIR WIRE FOR CONNECTING SYSTEMS TO A NETWORK HZ HERTZ A UNIT OF MEASURE FOR FREQUENCY LAN LOCAL AREA NETWORK LED LIGHT EMITTING DIODE MDI MANAGER PC SOFTWARE THAT CONFIGURES TESTS AND UPDATES THE MDI 2 OEM ORIGINAL EQUIPMENT MANUFACTURER PC PERSONAL COMPUTER POST POWER ON SELF TEST USB UNIVERSAL SERIAL BUS A COMMON STANDARD FOR INTERFACING WITH A PC WLAN WIRELESS LOCAL AREA NETWORK ...

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