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TROUBLE SHOOTING
FUNCTIONING TEMP.
5°C ≤ Ambient Temp. ≤ 35°C
When the ambient temp is lower or higher than the functioning temp, the dehumidifier stops.
When 5°C ≤ Ambient temp. ≤ 16°C, the compressor automatically defrosts at intervals;
during defrosting, the compressor stops and the fan keeps running.
BEFORE CALLING FOR SERVICE
Before contacting professional service, please review the trouble shooting list that includes
common occurrences that are not the result of a defect in workmanship or materials.
Problem
Possible Cause
Solution
Not working
No power supply
Connect to a functioning outlet and switch
on
Water Full Indication Flashes
Drain water tank and reset it, or re-position
the water tank to right place
Room temperature ˂ 5°C, or ˃
35 °C
Self-Protection designed to protect the unit.
Cannot work under such temperature
Bad
functioning
Is the air filter clogged?
Clean the air filter as instructed
Is the intake duct or discharge
duct obstructed?
Remove the obstruction from the discharge
duct or intake duct.
No air intake Is the filter clogged?
Wash the filter
Loud noise
when
running
Is the machine on a level
surface?
Put the machine on a level surface.
Is the filter clogged?
Wash the filter
E2
Humidity sensor problem
Change a sensor. Please contact our
customer support
LO
Environmental humidity is below
20%
The dehumidifier shuts down for self-
protection.It start up automatically once
conditions normalize
HI
Environmental humidity is above
90%
CL
Low temperature protection, the
environmental temperature
＜
5℃
CH
High temperature protection, the
environmental temperature
＞
38℃