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GMC 2012 GMC Savana, Owner'S Manual

The 2012 GMC Savana Owner's Manual is an essential guide for every GMC Savana owner. This manual provides in-depth information on maintenance, troubleshooting, and operation of your vehicle. Download your free copy of the manual from manualshive.com to ensure you have all the necessary information at your fingertips.

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Black plate (34,1)

GMC Savana Owner Manual - 2012 - 2nd - 11/11/11

5-34

Instruments and Controls

Battery Voltage and
Charging Messages

SERVICE BATTERY
CHARGING SYSTEM

On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on in the
instrument panel cluster. See

Charging System Light on
page 5

‑

20

. Driving with this problem

could drain the battery. Turn off all
unnecessary accessories. Have the
electrical system checked as soon
as possible. See your dealer.

Brake System Messages

SERVICE BRAKE SYSTEM

This message displays along with
the brake system warning light if
there is a problem with the brake
system. See

Brake System Warning

Light on page 5

‑

23

. If this message

appears, stop as soon as possible

and turn off the vehicle. Restart the
vehicle and check for the message
on the DIC display. If the message
is still displayed or appears again
when you begin driving, the brake
system needs service as soon as
possible. See your dealer.

Compass Messages

CALIBRATING: DRIVE IN
CIRCLES

This message displays when
calibrating the compass. Drive the
vehicle in circles at less than 8 km/h
(5 mph) to complete the calibration.
See

Compass on page 5

‑

5

for more

information.

CALIBRATION COMPLETE

This message displays when the
compass calibration is complete.
See

Compass on page 5

‑

5

for more

information.

Door Ajar Messages

CARGO DOOR OPEN

This message displays and a chime
sounds if the cargo door is open
while the ignition is in ON/RUN.
Turn off the vehicle and check the
cargo door. Restart the vehicle and
check for the message on the DIC
display.

DRIVER DOOR OPEN

This message displays and a chime
sounds if the driver door is not fully
closed and the vehicle is in a drive
gear. Stop and turn off the vehicle,
check the door for obstructions, and
close the door again. Check to see
if the message still appears on
the DIC.

Summary of Contents for 2012 GMC Savana

Page 1: ...ors 5 10 Information Displays 5 28 Vehicle Messages 5 33 Vehicle Personalization 5 42 Lighting 6 1 Exterior Lighting 6 1 Interior Lighting 6 5 Lighting Features 6 7 Infotainment System 7 1 Introductio...

Page 2: ...nance and Care 11 9 Recommended Fluids Lubricants and Parts 11 12 Maintenance Records 11 15 Technical Data 12 1 Vehicle Identification 12 1 Vehicle Data 12 2 Customer Information 13 1 Customer Informa...

Page 3: ...ic vehicle to confirm each of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for GMC wherever it appears in this manual If th...

Page 4: ...ARNING These mean there is something that could hurt you or other people Notice This means there is something that could result in property or vehicle damage This would not be covered by the vehicle s...

Page 5: ...Brake System ABS Audio Steering Wheel Controls or OnStar J Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fuel Gauge Fuses 3 Headlamp High L...

Page 6: ...Black plate 6 1 GMC Savana Owner Manual 2012 2nd 11 11 11 vi Introduction 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 7: ...nt 1 9 Steering Wheel Adjustment 1 10 Interior Lighting 1 11 Exterior Lighting 1 11 Windshield Wiper Washer 1 12 Climate Controls 1 13 Transmission 1 14 Vehicle Features Radio s 1 15 Satellite Radio 1...

Page 8: ...Black plate 2 1 GMC Savana Owner Manual 2012 2nd 11 11 11 1 2 In Brief Instrument Panel I n f o r ma t i o nP r o v i d e db y...

Page 9: ...uise Control on page 9 37 If Equipped Fast Idle System If Equipped See the Duramax diesel supplement for more information L Steering Wheel Adjustment on page 5 2 If Equipped M Data Link Connector DLC...

Page 10: ...Press to unlock the driver door Press K again within five seconds to unlock all remaining doors j Press to unlock only the cargo doors L Press and release to locate the vehicle Press L and hold for mo...

Page 11: ...Remote Vehicle Start on page 2 5 Door Locks Manual Door Locks Lock and unlock the door from the outside using the key or the Remote Keyless Entry RKE transmitter if available From the inside slide th...

Page 12: ...ed without holding the switch Press fully and release the window switch marked AUTO to activate the express down mode This mode can be cancelled at any time by pulling up on the switch To open the win...

Page 13: ...e 3 3 Reclining Seatbacks To recline the seatback 1 Lift the lever on the inboard side of the seat 2 Move the seatback to the desired position and then release the lever to lock the seatback in place...

Page 14: ...Lower Anchors and Tethers for Children LATCH System on page 3 47 Airbag On Off Switch If the instrument panel has one of the switches pictured in the following illustrations the vehicle has an airbag...

Page 15: ...Sensing System on page 3 30 for important information Mirror Adjustment Exterior Mirrors Vehicles with outside manual mirrors can be adjusted by moving the mirror up and down or left to right so you...

Page 16: ...r to move it for a clearer view behind the vehicle Adjust the mirror to avoid glare from the headlamps behind Push the tab located at the base of the mirror forward for daytime use and pull it for nig...

Page 17: ...and the dome lamps remain off when a door is opened Press the button again so that the dome lamps come on when a door is opened Reading Lamps For vehicles with reading lamps press the button located n...

Page 18: ...and license plate lamps For more information see Exterior Lamp Controls on page 6 1 Exterior Lamps Off Reminder on page 6 2 Daytime Running Lamps DRL on page 6 3 Automatic Headlamp System on page 6 3...

Page 19: ...11 In Brief 1 13 Climate Controls The vehicle s heating cooling and ventilation can be controlled with these systems Vehicles without Air Conditioning A Fan Control B Temperature Control C Air Delive...

Page 20: ...If Equipped Transmission Range Selection Mode The vehicle may have a Range Selection Mode The Range Selection Mode helps control the vehicle s transmission and vehicle speed while driving downhill or...

Page 21: ...hen Range Selection Mode is active See Tow Haul Mode on page 9 32 While using Range Selection Mode Cruise Control and the Tow Haul Mode can be used See Manual Mode on page 9 31 Vehicle Features Radio...

Page 22: ...can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button Press FAV to go through up to six pages of favorites each having six...

Page 23: ...port located on the instrument panel External devices such as an iPod laptop computer MP3 player CD changer or USB storage device can be connected to the auxiliary port using a 3 5 mm 1 8 in input cab...

Page 24: ...seconds to interact with OnStar or Bluetooth systems if equipped e Press to increase volume e Press to decrease volume SRCE Press to switch between the radio and CD and for equipped vehicles the fron...

Page 25: ...nd Maintenance StabiliTrak System The vehicle may have a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult dri...

Page 26: ...tires need to be inflated to the proper pressure The TPMS does not replace normal monthly tire maintenance It is the driver s responsibility to maintain correct tire pressures See Tire Pressure Monit...

Page 27: ...1 888 889 2438 Canada 1 800 268 6800 As the owner of a new GMC you are automatically enrolled in the Roadside Assistance program See Roadside Assistance Program on page 13 5 Roadside Assistance and On...

Page 28: ...Black plate 22 1 GMC Savana Owner Manual 2012 2nd 11 11 11 1 22 In Brief 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 29: ...cks 2 8 Lockout Protection 2 9 Safety Locks 2 9 Doors Side Door 60 40 Swing Out 2 10 Sliding Door 2 11 Rear Doors 2 12 Vehicle Security Vehicle Security 2 13 Immobilizer 2 13 Immobilizer Operation 2 1...

Page 30: ...ormation in a safe place not in the vehicle See your dealer if a replacement key or additional key is needed Notice If the keys get locked in the vehicle it may have to be damaged to get them out Alwa...

Page 31: ...parking lamps flash once to indicate locking has occurred The horn may chirp when Q is pressed again within five seconds See Vehicle Personalization on page 5 42 for additional information K Unlock P...

Page 32: ...to the vehicle will work If a transmitter is lost or stolen a replacement can be purchased and programmed through your dealer When the replacement transmitter is programmed to the vehicle all remaini...

Page 33: ...Control Systems on page 8 1 for additional information Laws in some local communities may restrict the use of remote starters For example some laws may require a person using remote start to have the...

Page 34: ...arts between ignition cycles with the key is two If the remote start procedure is used again before the first 10 minute time frame has ended the first 10 minutes will immediately expire and the second...

Page 35: ...n Continued WARNING Continued Young children who get into unlocked vehicles may be unable to get out A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat s...

Page 36: ...power lock switch and a door open the doors will lock five seconds after the last door is closed You will hear three chimes to signal that the delayed locking feature is in use Pressing e twice or Q...

Page 37: ...ety Locks Security locks are located on the front portion of the 60 40 side swing out door or the side sliding door 60 40 Swing Out Side Door Driver Side Shown Passenger Side Similar For the 60 40 sid...

Page 38: ...60 40 door from the outside pull out on the handle and open the door To open the front portion of a 60 40 door from the inside pull the handle toward you and push the door open To open the rear porti...

Page 39: ...ill automatically re engage Sliding Door To open the sliding side door from the outside pull the handle toward the rear of the vehicle and slide the door open To close the sliding side door from the o...

Page 40: ...ay be unable to get out A child can be overcome by extreme heat and can suffer permanent Continued WARNING Continued injuries or even death from heat stroke Always lock the vehicle whenever leaving it...

Page 41: ...l stop being delivered to the engine Anyone using a trial and error method to start the vehicle will be discouraged because of the high number of electrical key codes If the engine does not start and...

Page 42: ...once the key has been programmed It may not be apparent that the security message went on due to how quickly the key is programmed 5 Repeat Steps 1 through 4 if additional keys are to be programmed If...

Page 43: ...irrors can be adjusted manually for a clear view of the objects behind you On the lower portion of each mirror there is an auxiliary convex mirror that can be adjusted manually to provide an extended...

Page 44: ...e it for a clearer view behind the vehicle Adjust the mirror to avoid glare from the headlamps behind Push the tab forward for daytime use and pull it for nighttime use If you have a cargo van without...

Page 45: ...iously injured or killed if caught in the path of a closing window Do not leave keys in a vehicle with children When there are children in the rear seat use the window lockout button to prevent uninte...

Page 46: ...t way lightly tap the switch until the window is at the desired position Swing Out Windows Side Swing Out Window To open the side door swing out window pull up on the latch at the edge of the window S...

Page 47: ...er vans use only ETG glass approved for the vehicle for replacement when damaged The following table shows laminated glass location based on vehicle model and options Vehicle Configuration ETG Locatio...

Page 48: ...Black plate 20 1 GMC Savana Owner Manual 2012 2nd 11 11 11 2 20 Keys Doors and Windows 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 49: ...e 3 22 What Makes an Airbag Inflate 3 24 How Does an Airbag Restrain 3 24 What Will You See after an Airbag Inflates 3 25 Airbag On Off Switch 3 27 Passenger Sensing System 3 30 Servicing the Airbag E...

Page 50: ...the vehicle if you try to adjust a driver seat while the vehicle is moving The sudden movement could startle and confuse you or make you push a pedal when you do not want to Adjust the driver seat onl...

Page 51: ...own to raise or lower the front or rear of the seat cushion Reclining Seatbacks WARNING If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the...

Page 52: ...uckled up the safety belts cannot do their job The shoulder belt will not be against your body Instead it will be in front of you In a crash you could go into it receiving neck or other injuries Conti...

Page 53: ...te the pins On a three passenger seat there are two pins on the inboard sides of the rear seats Three Passenger Seat Shown The left side pin has a gray cap with a black L marked on it Three Passenger...

Page 54: ...n and then lift the seat from the floor rails 6 Remove the seat from the vehicle 7 For the second and third row seats stow the safety belt latch by attaching the clip on the safety belt latch to the t...

Page 55: ...tached and are not twisted 1 Position the seat into the open slots in both rails Push the seat forward in the rail hooking both seat bases onto the pins inside of the rails 2 Locate the hole in the ra...

Page 56: ...n the retaining clip 6 If the vehicle has a floor mat put the flap back to its original position 7 Repeat this procedure for the other seat base 8 Connect the mini latch plates for the lap shoulder be...

Page 57: ...ther passengers in the vehicle Continued WARNING Continued It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a collision passengers riding in these areas are more lik...

Page 58: ...should I have to wear safety belts A Airbags are supplemental systems only so they work with safety belts not instead of them Whether or not an airbag is provided all occupants still have to buckle up...

Page 59: ...ly to slide under the lap belt If you slid under it the belt would apply force on your abdomen This could cause serious or even fatal injuries Wear the shoulder belt over the shoulder and across the c...

Page 60: ...e Index 2 Pick up the latch plate and pull the belt across you Do not let it get twisted The lap shoulder belt may lock if you pull the belt across you very quickly If this happens let the belt go bac...

Page 61: ...p the safety belt webbing when the safety belt is not in use The latch plate should rest on the stitching on the safety belt near the guide loop on the side wall Before a door is closed be sure the sa...

Page 62: ...its on page 9 10 to locate the certification label which contains the GVWR Although the safety belt pretensioners cannot be seen they are part of the safety belt assembly They can help tighten the saf...

Page 63: ...ety belt comfort for older children who have outgrown booster seats and for some adults When installed and properly adjusted the comfort guide positions the shoulder belt away from the neck and head H...

Page 64: ...ld go over the shoulder and across the chest These parts of the body are best able to take belt restraining forces 4 Buckle position and release the safety belt as described previously in this section...

Page 65: ...order it take the heaviest coat you will wear so the extender will be long enough for you To help avoid personal injury do not let someone else use it and use it only for the seat it is made to fit Th...

Page 66: ...h To help make sure the safety belt systems are working properly after a crash have them inspected and any necessary replacements made as soon as possible After a minor crash replacement of safety bel...

Page 67: ...d passenger position passenger van equipped with a hinged door All of the airbags in the vehicle will have the word AIRBAG embossed in the trim or on an attached label near the deployment opening For...

Page 68: ...sitions with roof rail airbags WARNING Children who are up against or very close to any airbag when it inflates can be seriously injured or killed Airbags plus lap shoulder belts offer protection for...

Page 69: ...hicle has one the right front passenger airbag is in the instrument panel on the passenger side Driver Side Shown Passenger Side Similar If the vehicle is a cargo or passenger van with a sliding door...

Page 70: ...force the object into that person causing severe injury or even death The path of an inflating airbag must be kept clear Do not put anything between an occupant and an airbag and do not attach or put...

Page 71: ...ill have either Single Stage Airbags or Dual Stage Airbags Vehicles that have a passenger sensing system also have dual stage airbags See Passenger Airbag Status Indicator on page 5 19 or Passenger Se...

Page 72: ...the inflator Gas from the inflator fills the airbag causing the bag to break out of the cover and deploy The inflator the airbag and related hardware are all part of the airbag module Frontal airbag m...

Page 73: ...rbag module may be hot for several minutes For location of the airbag modules see What Makes an Airbag Inflate on page 3 24 The parts of the airbag that come into contact with you may be warm but not...

Page 74: ...rbag windshields are broken by vehicle deformation Additional windshield breakage may also occur from the right front passenger airbag Airbags are designed to inflate only once After an airbag inflate...

Page 75: ...er Sensing System on page 3 30 This switch should only be turned to the off position if the person in the right front passenger position is a member of a passenger risk group identified by the nationa...

Page 76: ...ndition A passenger has a medical condition which according to his or her physician Causes the passenger airbag to pose a special risk for the passenger and Makes the potential harm from the passenger...

Page 77: ...that the airbag is off See Airbag On Off Light on page 5 17 The right front passenger airbag will remain off until you turn it back on again WARNING If the airbag readiness light ever comes on and st...

Page 78: ...now enabled and may inflate See Airbag On Off Light on page 5 17 for more information Passenger Sensing System If the instrument panel has one of the indicators pictured in the following illustration...

Page 79: ...passenger frontal airbag under certain conditions The driver airbag and roof rail airbags if equipped are not part of the passenger sensing system The passenger sensing system works with sensors that...

Page 80: ...facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go I...

Page 81: ...Everyone in the vehicle who has outgrown child restraints should wear a safety belt properly whether or not there is an airbag for that person WARNING If the airbag readiness light ever comes on and s...

Page 82: ...ize Occupant If a person of adult size is sitting in the right front passenger seat but the off indicator is lit it could be because that person is not sitting properly in the seat If this happens use...

Page 83: ...f an object such as a briefcase handbag grocery bag laptop or other electronic device is put on an unoccupied seat If this is not desired remove the object from the seat WARNING Stowing of articles un...

Page 84: ...signed for a different vehicle Any object such as an aftermarket seat heater or a comfort enhancing pad or device installed under or on top of the seat fabric could also interfere with the operation o...

Page 85: ...laced For the location of the airbags see Where Are the Airbags on page 3 21 See your dealer for service Replacing Airbag System Parts after a Crash WARNING A crash can damage the airbag systems in th...

Page 86: ...ge 3 12 for more information If the shoulder belt still does not rest on the shoulder then return to the booster seat Does the lap belt fit low and snug on the hips touching the thighs If yes continue...

Page 87: ...tion In a crash children who are not buckled up can strike other people who are buckled up or can be thrown out of the vehicle Older children need to use safety belts properly WARNING Never allow more...

Page 88: ...also slide under the lap belt The belt force would then be applied right on the abdomen That could cause serious or fatal injuries The shoulder belt should go over the shoulder and across the chest I...

Page 89: ...t system nor its airbag system is designed for them Every time infants and young children ride in vehicles they should have the protection provided by appropriate child restraints Children who are not...

Page 90: ...e purchased by the vehicle owner are available in four basic types Selection of a particular restraint should take into consideration not only the child s weight height and age but also whether or not...

Page 91: ...safety belt may not remain low on the hip bones as it should Instead it may settle up around the child s abdomen In a crash the belt would apply force on a body area that is unprotected by any bony st...

Page 92: ...n be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH syst...

Page 93: ...stall child restraints In the U S refer to the National Highway Traffic Safety Administration NHTSA website to locate the nearest child safety seat inspection station For CPST availability in Canada c...

Page 94: ...g inflates This is because the back of the rear facing child restraint would be very close to the inflating airbag A child in a forward facing child restraint can be seriously injured or killed if the...

Page 95: ...in it Lower Anchors and Tethers for Children LATCH System The LATCH system holds a child restraint during driving or in a crash This system is designed to make installation of a child restraint easie...

Page 96: ...o the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash Your child restraint may have a single tether A or a dua...

Page 97: ...Front Passenger Position i Top Tether Anchor Seating positions with top tether anchors The second third and fourth row with three passenger seats have exposed metal lower anchors located in the creas...

Page 98: ...ecure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached or if the instructions that come with the child restraint say that...

Page 99: ...hild restraint has been installed Notice Do not let the LATCH attachments rub against the vehicle s safety belts This may damage these parts If necessary move buckled safety belts to avoid rubbing the...

Page 100: ...itions use anchor point A For the rear passenger side seating positions use anchor point B For the center seating positions use anchor point B Never install two top tethers using the same top tether a...

Page 101: ...on you are using has an integrated headrest or head restraint and you are using a single tether route the tether over the headrest or head restraint 3 Before placing a child in the child restraint mak...

Page 102: ...is compatible with this vehicle If the child restraint has the LATCH system see Lower Anchors and Tethers for Children LATCH System on page 3 47 for how and where to install the child restraint using...

Page 103: ...shoulder portions of the vehicle safety belt through or around the restraint The child restraint instructions will show you how 3 Push the latch plate into the buckle until it clicks Position the rel...

Page 104: ...d in the child restraint make sure it is securely held in place To check grasp the child restraint at the safety belt path and attempt to move it side to side and back and forth When the child restrai...

Page 105: ...f you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat See Passe...

Page 106: ...light and stay lit when the vehicle is started See Passenger Airbag Status Indicator on page 5 19 2 Put the child restraint on the seat 3 Pick up the latch plate and run the lap and shoulder portions...

Page 107: ...e Lower Anchors and Tethers for Children LATCH System on page 3 47 for more information 8 Before placing a child in the child restraint make sure it is securely held in place To check grasp the child...

Page 108: ...facing child restraint can be seriously injured or killed if the right front passenger airbag inflates This is because the back of the rear facing child restraint would be very close to the inflating...

Page 109: ...see Lower Anchors and Tethers for Children LATCH System on page 3 47 for top tether anchor locations Do not secure a child seat in a position without a top tether anchor if a national or local law req...

Page 110: ...lt all the way out of the retractor to set the lock When the retractor lock is set the belt can be tightened but not pulled out of the retractor 6 To tighten the belt push down on the child restraint...

Page 111: ...th and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2 5 cm 1 in of movement To remove the child restraint unbuckle the...

Page 112: ...Black plate 64 1 GMC Savana Owner Manual 2012 2nd 11 15 11 3 64 Seats and Restraints 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 113: ...Front Storage This vehicle may have a front storage compartment It is located at the center of the instrument panel extension by the floor To open the compartment pull up on the latch The compartment...

Page 114: ...Black plate 2 1 GMC Savana Owner Manual 2012 2nd 11 11 11 4 2 Storage 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 115: ...ock Brake System ABS Warning Light 5 24 Tow Haul Mode Light 5 24 StabiliTrak OFF Light 5 25 Traction Control System TCS StabiliTrak Light 5 25 Tire Pressure Light 5 26 Engine Oil Pressure Light 5 26 L...

Page 116: ...rols can be adjusted at the steering wheel See Cruise Control on page 9 37 for more information on other steering wheel control w Next Press to go to the next favorite radio station track on a CD or f...

Page 117: ...s and hold c x b g Push to Talk Press to silence the vehicle speakers only Press again to turn the sound on For vehicles with Bluetooth or OnStar systems press and hold for longer than two seconds to...

Page 118: ...pes 9 Off Use to turn the wipers off When driving during the day and the wipers are activated the head lamps automatically turn on after completing eight wipe cycles Clear ice and snow from the wiper...

Page 119: ...rth and true geographic north If the compass is not set to the zone where you live the compass may give false readings The compass must be set to the variance zone in which the vehicle is traveling To...

Page 120: ...magnetic CB or cell phone antenna mount a magnetic emergency light magnetic note pad holder or any other magnetic item Turn off the vehicle move the magnetic item then turn on the vehicle and calibra...

Page 121: ...shing turn the f knob clockwise or counterclockwise to select the default time settings 3 Press H again until the clock display stops flashing to set the currently displayed time otherwise the flashin...

Page 122: ...ress the MENU button Once the H option displays press the softkey located under that tab The HR MIN MM DD YYYY hour minute month day and year displays 2 Press the softkey located under any one of the...

Page 123: ...hicle is off will drain the battery Always unplug electrical equipment when not in use and do not plug in equipment that exceeds the maximum 20 ampere rating When adding electrical equipment be sure t...

Page 124: ...rious enough to cause an expensive repair or replacement Paying attention to the warning lights and gauges could prevent injury Warning lights come on when there could be a problem with a vehicle func...

Page 125: ...ack plate 11 1 GMC Savana Owner Manual 2012 2nd 11 11 11 Instruments and Controls 5 11 Instrument Cluster English 4 Speed Version Shown 6 Speed and Metric Similar I n f o r ma t i o nP r o v i d e db...

Page 126: ...ed it must be set to the mileage total of the old odometer If that is not possible then it must be set at zero and a label must be put on the driver door to show the old mileage reading when the new o...

Page 127: ...uge None of these indicate a problem with the fuel gauge At the gas station the fuel pump shuts off before the gauge reads full It takes a little more or less fuel to fill up than the fuel gauge indic...

Page 128: ...ow pressure zone may be caused by a dangerously low oil level or other problem causing low oil pressure Notice Lack of proper engine oil maintenance can damage the engine Driving with the engine oil l...

Page 129: ...n the engine is running the gauge shows the condition of the charging system Readings between the low and high warning zones indicate the normal operating range Readings in the low warning zone may oc...

Page 130: ...er to buckle their safety belt The passenger safety belt light flashes and then stays on solid until the belt is buckled This cycle continues several times if the passenger remains or becomes unbuckle...

Page 131: ...remote start the airbag readiness light will stay on until the driver places the ignition switch to the ON RUN position If there is a problem with the airbag system an airbag Driver Information Cente...

Page 132: ...h on page 3 27 for more on this including important safety information WARNING If the airbag readiness light ever comes on and stays on it means that something may be wrong with the airbag system For...

Page 133: ...know the status of the right front passenger frontal airbag If the word ON or the on symbol is lit on the passenger airbag status indicator it means that the right front passenger frontal airbag is en...

Page 134: ...Lamp A computer system called OBD II On Board Diagnostics Second Generation monitors the operation of the vehicle to ensure emissions are at acceptable levels to produce a cleaner environment This li...

Page 135: ...ng a trailer reduce the amount of cargo being hauled as soon as it is possible If the light continues to flash stop and park the vehicle Turn the vehicle off wait at least 10 seconds and restart the e...

Page 136: ...el to the left of the steering wheel See your dealer if assistance is needed The vehicle may not pass inspection if The malfunction indicator lamp is on with the engine running or if the light does no...

Page 137: ...lso comes on when the parking brake is set See Parking Brake on page 9 34 for more information The light stays on if the parking brake does not fully release If it stays on after the parking brake is...

Page 138: ...sible and turn the ignition off Then start the engine again to reset the system If the ABS light stays on or comes on again while driving the vehicle needs service If the regular brake system warning...

Page 139: ...CS system and the indicator light turns off See StabiliTrak System on page 9 35 and Ride Control System Messages on page 5 38 for more information Traction Control System TCS StabiliTrak Light The Tra...

Page 140: ...the TPMS If the problem is not corrected the light will come on at every ignition cycle See Tire Pressure Monitor Operation on page 10 60 Engine Oil Pressure Light Notice Lack of proper engine oil ma...

Page 141: ...icles with a Driver Information Center DIC see Driver Information Center DIC on page 5 28 for more information Security Light The immobilizer light should come on briefly as the engine is started If i...

Page 142: ...lay the DIC will display the information that was last displayed before the engine was turned off The DIC displays trip fuel and vehicle system information and warning messages if a system problem is...

Page 143: ...the TPMS and without a Remote Keyless Entry RKE transmitter and compass zone and compass calibration on vehicles with this feature U Customization Press this button to customize the feature settings...

Page 144: ...cycle Fuel Range Press 3 until FUEL RANGE displays This display shows the approximate number of remaining kilometers km or miles mi the vehicle can be driven without refueling The display will show LO...

Page 145: ...layed To reset the timer to zero press and hold V while TIMER is displayed Average Speed Press 3 until AVERAGE SPEED displays This display shows the average speed of the vehicle in kilometers per hour...

Page 146: ...Press T until UNITS displays This display allows you to select between metric or English units of measurement Once in this display press V to select between METRIC or ENGLISH units Tire Pressure If th...

Page 147: ...alibrate Compass The vehicle may have this feature The compass can be manually calibrated To calibrate the compass through the DIC see Compass on page 5 5 Blank Display This display shows no informati...

Page 148: ...the DIC display If the message is still displayed or appears again when you begin driving the brake system needs service as soon as possible See your dealer Compass Messages CALIBRATING DRIVE IN CIRC...

Page 149: ...eck to see if the message still appears on the DIC Engine Cooling System Messages ENGINE HOT A C Air Conditioning OFF This message displays when the engine coolant becomes hotter than the normal opera...

Page 150: ...he message See Engine Oil on page 10 7 and Maintenance Schedule on page 11 3 for more information ENGINE OIL LOW ADD OIL If the vehicle has an oil level sensor this message displays if the oil level i...

Page 151: ...on page 5 12 and Fuel on page 9 40 for more information TIGHTEN GAS CAP This message may display along with the check engine light on the instrument panel cluster if the fuel cap is not tightened pro...

Page 152: ...riving accordingly See your dealer for service See StabiliTrak System on page 9 35 for more information STABILITRAK INITIALIZING If the vehicle has StabiliTrak this message may display and the Tractio...

Page 153: ...problem with the airbag system Have your dealer inspect the system for problems See Airbag Readiness Light on page 5 16 and Airbag System on page 3 19 for more information Anti theft Alarm System Mes...

Page 154: ...will also indicate which tire needs to be checked You can receive more than one tire pressure message at a time To read the other messages that may have been sent at the same time press the set reset...

Page 155: ...e your dealer for service TRANSMISSION HOT IDLE ENGINE Notice Do not drive the vehicle while the transmission fluid is overheating and the transmission temperature warning is displayed on the instrume...

Page 156: ...change customization preferences use the following procedure Entering the Feature Settings Menu 1 Turn the ignition on and place the vehicle in P Park To avoid excessive drain on the battery it is rec...

Page 157: ...press U to scroll through the following settings SHIFT OUT OF PARK default The doors will automatically lock when the vehicle is shifted out of P Park AT VEHICLE SPEED The doors will automatically lo...

Page 158: ...U to scroll through the following settings OFF There will be no feedback when you press Q on the RKE transmitter LIGHTS ONLY The exterior lamps will flash when you press Q on the RKE transmitter HORN...

Page 159: ...key must be out of the ignition for this feature to work You can temporarily override delayed locking by pressing the power door lock switch twice or Q on the RKE transmitter twice See Delayed Lockin...

Page 160: ...ult If it is dark enough outside the exterior lamps will turn on briefly when you unlock the vehicle with the RKE transmitter The lamps will remain on for 20 seconds or until Q on the RKE transmitter...

Page 161: ...t to their factory default settings To select a setting press V while the desired setting is displayed on the DIC EXIT FEATURE SETTINGS This feature allows you to exit the feature settings menu Press...

Page 162: ...Black plate 48 1 GMC Savana Owner Manual 2012 2nd 11 11 11 5 48 Instruments and Controls 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 163: ...ighting Exterior Lamp Controls The exterior lamp control is located on the instrument panel to the left of the steering wheel It controls the following systems Headlamps Taillamps Parking Lamps Licens...

Page 164: ...are on To change the headlamps from low beam to high beam pull the turn signal multifunction lever all the way toward you Then release it Exterior Lamps Off Reminder If a door is open a reminder chime...

Page 165: ...e DRL are on the taillamps sidemarker instrument panel lights and other lamps will not be on The automatic headlamp system automatically switches from DRL to the headlamps depending on the darkness of...

Page 166: ...ghting lasting longer than the delay If the vehicle is started in a dark garage the automatic headlamp system comes on immediately Once the vehicle leaves the garage it takes approximately 30 seconds...

Page 167: ...y or does not come on a signal bulb may be burned out Have any burned out bulbs replaced If the bulb is not burned out check the fuse See Fuses and Circuit Breakers on page 10 43 Turn Signal On Chime...

Page 168: ...verride The E DOME OFF button is located above the instrument panel brightness knob The dome lamp override sets the dome lamps to remain off or come on automatically when a door is opened E DOME OFF P...

Page 169: ...gh at idle to produce all the power that is needed for very high electrical loads A high electrical load occurs when several of the following are on such as headlamps high beams fog lamps rear window...

Page 170: ...Black plate 8 1 GMC Savana Owner Manual 2012 2nd 11 11 11 6 8 Lighting 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 171: ...otainment If the vehicle came without a radio the wiring provisions for a radio and an antenna were installed at the assembly plant so that if you want a radio can be installed at the dealer Determine...

Page 172: ...gnals related to safety belts parking brake and other functions of the vehicle operate through the radio entertainment system If that equipment is replaced or additional equipment is added to the vehi...

Page 173: ...Black plate 3 1 GMC Savana Owner Manual 2012 2nd 11 15 11 Infotainment System 7 3 Operation AM FM Radio I n f o r ma t i o nP r o v i d e db y...

Page 174: ...formation related to the current FM RDS station or MP3 song A choice of additional information such as Channel Song Artist and CAT category can display Continue pressing to highlight the desired tab o...

Page 175: ...eble settings Unique EQ settings can be saved for each source Setting the Tone Bass Midrange Treble All Except AM FM Radio and AM FM Radio with CD BASS MID TREB Bass Midrange or Treble To adjust the b...

Page 176: ...b until the speaker control tabs display 2 Highlight the desired speaker control tab by doing one of the following Press the f knob Press the softkey under the desired tab 3 Adjust the setting by doin...

Page 177: ...goes to a station plays for a few seconds then goes to the next station For AM FM Radio and Radio with CD the station frequency flashes while the radio is in the scan mode Press either button again t...

Page 178: ...that were previously adjusted are stored with the favorite stations To store a station as a favorite 1 Tune to the desired radio station 2 Press the FAV button to display the page where the station i...

Page 179: ...is in the scan mode Press either button again to stop scanning The radio seeks and scans stations only with a strong signal that are in the selected band For AM FM Radio and Radio with CD scan presets...

Page 180: ...on to display the page where the station is to be stored 3 Press and hold one of the six softkeys until a beep sounds When that softkey is pressed and released the station that was set returns 4 Repea...

Page 181: ...charging the phone s battery or simply having the phone on This interference causes an increased level of static while listening to the radio If static is received while listening to the radio unplug...

Page 182: ...y the method of recording the quality of the music that has been recorded and the way the CD R or CD RW has been handled Handle them carefully Store CD Rs or CD RWs in their original cases or other pr...

Page 183: ...ress to display additional text information related to the current song If information is available the song title information displays on the top line of the display and artist information displays o...

Page 184: ...The radio can play discs that contain both uncompressed CD audio and MP3 files If both formats are on the disc the radio reads all MP3 files first then the uncompressed CD audio files CD R or CD RW S...

Page 185: ...Real Jukebox software can be accessed however there is no playlist editing capability using the radio These playlists are treated as special folders containing compressed audio song files Playlists t...

Page 186: ...isplays 2 Press the softkey again to turn off random play h Music Navigator Press the softkey below the h tab to play the files in order by artist or album The player scans the disc to sort the files...

Page 187: ...CD If any error occurs repeatedly or if an error cannot be corrected contact your dealer If the radio displays an error message write it down and provide it to your dealer when reporting the problem...

Page 188: ...SB port can control a USB storage device or an iPod using the radio buttons and knobs See Playing an MP3 in CD Player on page 7 12 for information about how to connect and control a USB storage device...

Page 189: ...t is connected to the vehicle if the vehicle is in the ACC ACCESSORY or ON RUN position When the vehicle is turned off the iPod automatically powers off and will not charge or draw power from the vehi...

Page 190: ...sed Press the softkey below j again to resume playback Back Press the softkey below the Back tab to go back to the main display screen on an iPod or the root directory on a USB storage device c Folder...

Page 191: ...econd softkey 1 through the list each time the softkey is pressed Third softkey 5 through the list each time the softkey is pressed Fourth softkey 10 through the list each time the softkey is pressed...

Page 192: ...raction before driving and with the vehicle parked Become familiar with the features of the cell phone Organize the phone book and contact lists clearly and delete duplicate or rarely used entries If...

Page 193: ...Speak Speak clearly in a calm and natural voice Audio System When using the in vehicle Bluetooth system sound comes through the vehicle s front audio system speakers and overrides the audio system Use...

Page 194: ...th This command can be skipped 3 Say Pair The system responds with instructions and a four digit Personal Identification Number PIN The PIN is used in Step 5 4 Start the pairing process on the cell ph...

Page 195: ...ell phone is not found the original phone remains connected Storing and Deleting Phone Numbers The system can store up to 30 phone numbers as name tags in the Hands Free Directory that is shared betwe...

Page 196: ...elete 3 Say the name tag you want to delete Using the Delete All Name Tags Command This command deletes all stored name tags in the Hands Free Calling Directory and the OnStar Turn by Turn Destination...

Page 197: ...you want to dial After each digit is entered the system repeats back the digit it heard followed by a tone After the last digit has been entered say Dial Once connected the person called will be hear...

Page 198: ...To cancel mute press b g and then say Un mute call Transferring a Call Audio can be transferred between the Bluetooth system and the cell phone The cell phone must be paired and connected with the Blu...

Page 199: ...numbers can also be stored for use Sending a Number or Name Tag During a Call 1 Press b g The system responds Ready followed by a tone 2 Say Dial 3 Say the number or name tag to send Clearing the Syst...

Page 200: ...Black plate 30 1 GMC Savana Owner Manual 2012 2nd 11 15 11 7 30 Infotainment System 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 201: ...stems 8 1 Rear Heating System 8 4 Rear Climate Control System 8 5 Air Vents Air Vents 8 7 Climate Control Systems The heating cooling and ventilation for the vehicle can be controlled with this system...

Page 202: ...r outlets with some air directed toward the windshield 6 Floor Air is directed to the floor outlets with some air directed to the windshield and side windows Defog This mode clears the windows of fog...

Page 203: ...ide of the vehicle V Maximum Air Conditioning Cools the air inside the vehicle faster by recirculating the inside air Rear Window Defogger For vehicles with a rear window defogger a warming grid is us...

Page 204: ...owing into the rear of the vehicle from the front seating area This feature works with the main climate control system in the vehicle AUX The thumbwheel for this system is located in the instrument pa...

Page 205: ...ated in the overhead console between the driver and front passenger Front Climate Control Panel A Fan Control B Air Delivery Mode Control C Temperature Control Use this control panel to maintain a sep...

Page 206: ...ar seat passengers use the control panel in the rear seating area This disables the front control panel To return control to the front panel move the fan knob out of AUX 9 Turns the system off 9 Fan C...

Page 207: ...mate control system see Climate Control Systems on page 8 1 For information on ventilation see Air Vents on page 8 7 Air Vents Use the outlets located near the center and on the sides of the instrumen...

Page 208: ...Black plate 8 1 GMC Savana Owner Manual 2012 2nd 11 11 11 8 8 Climate Controls 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 209: ...AP 9 21 Shifting Into Park 9 21 Shifting out of Park 9 22 Parking over Things That Burn 9 23 Engine Exhaust Engine Exhaust 9 24 Running the Vehicle While Parked 9 25 Automatic Transmission Automatic T...

Page 210: ...n the road hands on the wheel and mind on the drive Do not use a phone in demanding driving situations Use a hands free method to place or receive necessary phone calls Watch the road Do not read take...

Page 211: ...e Safety Belts on page 3 9 Assume that other road users pedestrians bicyclists and other drivers are going to be careless and make mistakes Anticipate what they might do and be ready Allow enough foll...

Page 212: ...will be used when the brake is applied Once the power assist is used up it can take longer to stop and the brake pedal will be harder to push Steering Hydraulic Power Steering Your vehicle has hydrau...

Page 213: ...in a curve causes tires to slip and lose cornering force Acceleration Skid too much throttle causes the driving wheels to spin Defensive drivers avoid most skids by taking reasonable care suited to e...

Page 214: ...lightly apply the brake pedal until the brakes work normally Flowing or rushing water creates strong forces Driving through flowing water could cause the vehicle to be carried away If this happens yo...

Page 215: ...k all fluid levels and brakes tires cooling system and transmission Shift to a lower gear when going down steep or long hills WARNING If you do not shift down the brakes could get so hot that they wou...

Page 216: ...ak the fragile traction If you accelerate too fast the drive wheels will spin and polish the surface under the tires even more The Antilock Brake System ABS on page 9 33 improves vehicle stability dur...

Page 217: ...he air outlets on or under the instrument panel Adjust the Climate Control system to a setting that circulates the air inside the vehicle and set the fan speed to the highest setting See Climate Contr...

Page 218: ...d avoid going above 56 km h 35 mph See Tire Chains on page 10 71 Rocking the Vehicle to Get It Out Turn the steering wheel left and right to clear the area around the front wheels Turn off any tractio...

Page 219: ...r door open you will find the label attached below the door lock post striker The tire and loading information label shows the number of occupant seating positions A and the maximum vehicle capacity w...

Page 220: ...the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650 lbs 5 Determine the com...

Page 221: ...ble Occupant and Cargo Weight 317 kg 700 lbs Example 2 A Vehicle Capacity Weight for Example 2 453 kg 1 000 lbs B Subtract Occupant Weight 68 kg 150 lbs 5 136 kg 750 lbs C Available Cargo Weight 113 k...

Page 222: ...nal tires and the inflation pressures needed to obtain the gross weight capacity of the vehicle This is called Gross Vehicle Weight Rating GVWR The GVWR includes the weight of the vehicle all occupant...

Page 223: ...n strike and injure people in a sudden stop or turn or in a crash Put things in the cargo area of the vehicle Try to spread the weight evenly Never stack heavier things like suitcases inside the vehic...

Page 224: ...hicle Avoid making hard stops for the first 322 km 200 miles or so During this time the new brake linings are not yet broken in Hard stops with new linings can mean premature wear and earlier replacem...

Page 225: ...s and steer the vehicle to a safe location 3 Come to a complete stop shift to P Park and turn the ignition to LOCK OFF On vehicles with an automatic transmission the shift lever must be in P Park to t...

Page 226: ...ore information To place the transmission in the proper gear Move the shift lever to P Park or N Neutral The engine will not start in any other position To restart the engine when the vehicle is alrea...

Page 227: ...ine starts let go of the key and accelerator If the vehicle starts briefly but then stops again do the same thing This clears the extra gasoline from the engine Do not race the engine immediately afte...

Page 228: ...icles with an engine coolant heater should be plugged in at least four hours before starting An internal thermostat in the plug end of the cord may exist which will prevent engine coolant heater opera...

Page 229: ...ting Into Park WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll If you have left the engine runnin...

Page 230: ...ou are parking on a hill and you do not shift the vehicle into P Park properly the weight of the vehicle may put too much force on the parking pawl in the transmission You may find it difficult to pul...

Page 231: ...y charging or jump starting the battery See Jump Starting on page 10 84 for more information To shift out of P Park use the following 1 Apply the brake pedal 2 Turn the ignition to ACC ACCESSORY or ON...

Page 232: ...Continued WARNING Continued The exhaust system leaks due to corrosion or damage The vehicle exhaust system has been modified damaged or improperly repaired There are holes or openings in the vehicle...

Page 233: ...P Park with the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is running unless you have to If you have left the engine running the vehicle can move suddenly...

Page 234: ...Driving Characteristics and Towing Tips on page 9 46 R Reverse Use this gear to back up Notice Shifting to R Reverse while the vehicle is moving forward could damage the transmission The repairs would...

Page 235: ...that a current vehicle speed cannot be maintained the transmission does not upshift and instead holds the current gear In some cases this could appear to be a delayed shift however the transmission is...

Page 236: ...ng to start the vehicle from a stop on slippery road surfaces 1 First This position reduces vehicle speed without using the brakes You can use it for major severe downgrades where the vehicle would ot...

Page 237: ...plication Then move the shift lever into another gear See Shifting out of Park on page 9 22 R Reverse Use this gear to back up Notice Shifting to R Reverse while the vehicle is moving forward could da...

Page 238: ...g a trailer to minimize heat build up and extend the life of the transmission 2 Second This position reduces vehicle speed even more than 3 Third without using the brakes You can use 2 Second on hills...

Page 239: ...mber are available When 5 Fifth is selected 1 First through 5 Fifth gears are automatically shifted by the vehicle but 6 Sixth cannot be used until the button located on the steering column lever is u...

Page 240: ...information Grade Braking Six Speed Automatic Transmission The Grade Braking shift modes can be activated by pressing the Tow Haul button on the instrument panel While in Range Selection Mode Grade B...

Page 241: ...licking noise might be heard while this test is going on and it might even be noticed that the brake pedal moves a little This is normal If there is a problem with ABS this warning light stays on See...

Page 242: ...es steering can help more than even the very best braking Parking Brake To set the parking brake hold the regular brake pedal then push down the parking brake pedal If the ignition is on the brake sys...

Page 243: ...are no problems The system may be heard or felt while it is working This is normal and does not mean there is a problem with the vehicle The system should initialize before the vehicle reaches 32 km h...

Page 244: ...automatically activate to assist the driver in maintaining vehicle directional control in most driving conditions When activated the StabiliTrak system may reduce engine power to the wheels and apply...

Page 245: ...re you cannot drive safely at a steady speed So do not use the cruise control on winding roads or in heavy traffic Cruise control can be dangerous on slippery roads On such roads fast changes in tire...

Page 246: ...n the steering wheel and release it 4 Take your foot off the accelerator Resuming a Set Speed If the cruise control is set at a desired speed and then the brakes are applied the cruise control is dise...

Page 247: ...d to a lower gear to keep the speed down Vehicles with a six speed automatic transmission have a Cruise Grade Braking feature that may automatically shift to a lower gear to keep the speed down It may...

Page 248: ...A list of marketers providing TOP TIER Detergent Gasoline can be found at www toptiergas com Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel...

Page 249: ...ed that the condition is caused by the type of fuel used repairs might not be covered by the vehicle warranty Fuels in Foreign Countries Never use leaded gasoline or any other fuel not recommended in...

Page 250: ...t reformulated for low emissions can contain an octane enhancing additive called methylcyclopentadienyl manganese tricarbonyl MMT ask the attendant where you buy gasoline whether the fuel contains MMT...

Page 251: ...he Tank on page 9 43 Notice Some additives are not compatible with E85 fuel and can harm the vehicle s fuel system Do not add anything to E85 Damage caused by additives would not be covered by the veh...

Page 252: ...conds after you have finished pumping before removing the nozzle Clean fuel from painted surfaces as soon as possible See Exterior Care on page 10 92 When replacing the fuel cap turn it clockwise unti...

Page 253: ...ued Bring the fill nozzle in contact with the inside of the fill opening before operating the nozzle Contact should be maintained until the filling is complete Do not smoke while pumping fuel Do not u...

Page 254: ...Hitches in Towing Equipment on page 9 55 Do not tow a trailer at all during the first 800 km 500 mi the new vehicle is driven The engine axle or other parts could be damaged Then during the first 800...

Page 255: ...e highest setting See Climate Control System in the Index For more information about carbon monoxide see Engine Exhaust on page 9 24 Towing a trailer requires a certain amount of experience Get to kno...

Page 256: ...trailer make wider turns than normal Do this so the trailer will not strike soft shoulders curbs road signs trees or other objects Avoid jerky or sudden maneuvers Signal well in advance Turn Signals...

Page 257: ...Engine Overheating on page 10 23 Parking on Hills WARNING Parking the vehicle on a hill with the trailer attached can be dangerous If something goes wrong the rig could start to move People can be in...

Page 258: ...ricant belts cooling system and brake system It is a good idea to inspect these before and during the trip Check periodically to see that all hitch nuts and bolts are tight Trailer Towing If the vehic...

Page 259: ...ilering tips and safety rules Many of these are important for your safety and that of your passengers So please read this section carefully before pulling a trailer Weight of the Trailer How heavy can...

Page 260: ...00 lbs 5 443 kg 12 000 lbs G1500 Passenger Van 2WD 5 3LV8 3 42 3 73 2 812 kg 6 200 lbs 5 443 kg 12 000 lbs H1500 Passenger Van AWD 5 3LV8 3 42 3 73 2 722 kg 6 000 lbs 5 443 kg 12 000 lbs G2500 Cargo V...

Page 261: ...7 257 kg 16 000 lbs G3500 Cargo Van 2WD Long Wheelbase 4 8LV8 3 42 3 221 kg 7 100 lbs 5 897 kg 13 000 lbs 6 0LV8 3 42 4 536 kg 10 000 lbs 7 257 kg 16 000 lbs G3500 Passenger Van 2WD Short Wheelbase 6...

Page 262: ...weight B up to a maximum of 181 kg 400 lbs with a weight carrying hitch The trailer tongue weight A should be 10 percent to 15 percent of the total loaded trailer weight B up to a maximum of 454 kg 1...

Page 263: ...eight Distributing Hitches and Weight Carrying Hitches A Body to Ground Distance B Front of Vehicle When using a weight distributing hitch the hitch must be adjusted so the distance A remains the same...

Page 264: ...equate for the weight of the trailer Be sure to read and follow the instructions for the trailer brakes so they are installed adjusted and maintained properly Trailer Wiring Harness The optional heavy...

Page 265: ...This button is on the instrument panel to the right of the steering wheel Pressing this button turns on and off the Tow Haul Mode This indicator light on the instrument panel cluster comes on when the...

Page 266: ...onversions and Add Ons Add On Electrical Equipment Notice Do not add anything electrical to the vehicle unless you check with your dealer first Some electrical equipment can damage the vehicle and the...

Page 267: ...Rear Axle 10 32 Noise Control System 10 32 Starter Switch Check 10 34 Automatic Transmission Shift Lock Control Function Check 10 34 Ignition Transmission Lock Check 10 35 Park Brake and P Park Mecha...

Page 268: ...89 Recreational Vehicle Towing 10 90 Appearance Care Exterior Care 10 92 Interior Care 10 95 Floor Mats 10 98 General Information For service and parts needs visit your dealer You will receive genuin...

Page 269: ...handling emissions systems aerodynamics durability and electronic systems like antilock brakes traction control and stability control These accessories or modifications could even cause malfunction o...

Page 270: ...nual It tells you much more about how to service the vehicle than this manual can To order the proper service manual see Service Publications Ordering Information on page 13 12 This vehicle has an air...

Page 271: ...etainer and put the hood prop into the slot in the hood If the vehicle has an underhood lamp it will automatically come on and stay on until the hood is closed Before closing the hood be sure all of t...

Page 272: ...e 6 1 GMC Savana Owner Manual 2012 2nd 11 11 11 10 6 Vehicle Care Engine Compartment Overview 4 3L V6 Engine Shown 4 8L V8 Engine 5 3L V8 Engine and 6 0L V8 Engine Similar I n f o r ma t i o nP r o v...

Page 273: ...Master Cylinder Reservoir See Brake Fluid on page 10 28 J Windshield Washer Fluid Reservoir See Adding Washer Fluid under Washer Fluid on page 10 26 Engine Oil For diesel engine vehicles see Engine Oi...

Page 274: ...oil is below the cross hatched area at the tip of the dipstick add 1 L 1 qt of the recommended oil and then recheck the level See Selecting the Right Engine Oil in this section for an explanation of w...

Page 275: ...roved to the dexos1 specification Viscosity Grade SAE 5W 30 is the best viscosity grade for the vehicle Do not use other viscosity grade oils such as SAE 10W 30 10W 40 or 20W 50 If in an area of extre...

Page 276: ...de engine revolutions engine temperature and miles driven Based on driving conditions the mileage at which an oil change is indicated can vary considerably For the oil life system to work properly the...

Page 277: ...d Change the fluid and filter at the intervals listed in Maintenance Schedule on page 11 3 and be sure to use the transmission fluid listed in Recommended Fluids and Lubricants on page 11 12 How to Ch...

Page 278: ...the fluid must be checked hot before adding fluid Checking the fluid hot will give a more accurate reading of the fluid level Checking the Fluid Level Prepare the vehicle as follows 1 Park the vehicle...

Page 279: ...ion dipstick tube only after checking the transmission fluid while it is hot A cold check is used only as a reference If the fluid level is low add only enough of the proper fluid to bring the level u...

Page 280: ...tor the transmission temperature The transmission fluid level increases with temperature To obtain a highly accurate fluid level check the transmission temperature must be measured If it is decided to...

Page 281: ...ehicle is equipped with a high efficiency air to oil cooler the transmission fluid temperature may not reach the required Hot fluid level checking temperature under normal lightly loaded driving vehic...

Page 282: ...WARM Range B HOT Range Using a funnel add fluid down the transmission dipstick tube only after checking the transmission fluid while it is warm or hot A cold check is used only as a reference If the f...

Page 283: ...If driving in dusty dirty conditions inspect the filter at each engine oil change How to Inspect the Engine Air Cleaner Filter To inspect the air cleaner filter remove the filter from the vehicle and...

Page 284: ...driving Cooling System The cooling system allows the engine to maintain the correct working temperature A Radiator Pressure Cap B Coolant Recovery Tank C Engine Cooling Fan Out of View WARNING An elec...

Page 285: ...system can be dangerous Plain water and other liquids can boil before the proper coolant mixture will The coolant warning system is set for the proper coolant mixture With plain water or the wrong mi...

Page 286: ...environment and your health Checking Coolant The vehicle must be on a level surface when checking the coolant level Check to see if coolant is visible in the coolant recovery tank If the coolant insi...

Page 287: ...njury Keep hands clothing and tools away from any underhood electric fan WARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly They are under pressure and if you...

Page 288: ...11 12 for more information about the proper coolant mixture 4 Fill the coolant recovery tank to the COLD FILL mark 5 Reinstall the cap back on the coolant recovery tank but leave the radiator pressure...

Page 289: ...is made not to lift the hood when this warning appears but instead get service help right away See Roadside Assistance Program on page 13 5 If the decision is made to lift the hood make sure the vehic...

Page 290: ...Tows a trailer See Driving on Grades under Trailer Towing on page 9 50 If the overheat warning is displayed with no sign of steam 1 Turn the air off 2 Turn the heater on to the highest temperature and...

Page 291: ...ages Power Steering Fluid The power steering fluid reservoir is located in the engine compartment on the driver side of the vehicle See Engine Compartment Overview on page 10 6 for reservoir location...

Page 292: ...le in an area where the temperature may fall below freezing use a fluid that has sufficient protection against freezing Adding Washer Fluid Open the cap with the washer symbol on it Add washer fluid u...

Page 293: ...nuts in the proper sequence to torque specifications in Capacities and Specifications on page 12 2 Brake linings should always be replaced as complete axle sets Brake Pedal Travel See your dealer if t...

Page 294: ...gs are worn there will be too much fluid when new brake linings are installed Add or remove brake fluid as necessary only when work is done on the brake hydraulic system WARNING If too much brake flui...

Page 295: ...ps keep dirt from entering the reservoir WARNING With the wrong kind of fluid in the brake hydraulic system the brakes might not work well This could cause a crash Always use the proper brake fluid No...

Page 296: ...id that can burn you and gas that can explode You can be badly hurt if you are not careful See Jump Starting on page 10 84 for tips on working around a battery without getting hurt Infrequent Usage Re...

Page 297: ...Front Axle When to Check and Change Lubricant Refer to the Maintenance Schedule to determine how often to check the lubricant and when to change it See Maintenance Schedule on page 11 3 How to Check L...

Page 298: ...s is from 0 to 6 mm 1 4 in below the bottom of the fill plug hole Add only enough fluid to reach the proper level What to Use Refer to Recommended Fluids and Lubricants on page 11 12 to determine what...

Page 299: ...rative by any person Among those acts presumed to constitute tampering are the acts listed below Insulation Removal of the noise shields or any underhood insulation Engine Removal or rendering engine...

Page 300: ...vehicle starts in any other position contact your dealer for service Automatic Transmission Shift Lock Control Function Check WARNING When you are doing this inspection the vehicle could move suddenly...

Page 301: ...could be damaged Make sure there is room in front of the vehicle in case it begins to roll Be ready to apply the regular brake at once should the vehicle begin to move Park on a fairly steep hill wit...

Page 302: ...page 11 14 Notice Allowing the wiper arm to touch the windshield when no wiper blade is installed could damage the windshield Any damage that occurs would not be covered by your warranty Do not allow...

Page 303: ...ratch the bulb You or others could be injured Be sure to read and follow the instructions on the bulb package Headlamps Composite Headlamp A High Beam Headlamp B Low Beam Headlamp To remove the headla...

Page 304: ...adlamp vibration and shortened bulb life be sure to insert the headlamp assembly tabs in the slots at the lower portion of the housing Sealed Beam Headlamp A Headlamp retainer screws B Headlamp retain...

Page 305: ...embly forward 2 Remove the lamp from the grille 3 Turn the bulb socket counterclockwise one quarter turn and remove it from the lamp assembly 4 Remove the bulb from the socket by pulling it straight o...

Page 306: ...om the applique bracket 4 Remove the third nut C from the upper outboard side of the lamp 5 Remove the taillamp assembly from the vehicle 6 Remove the taillamp turn signal lamp A or back up lamp B bul...

Page 307: ...ly 4 Pull the old bulb straight out of the socket and push the new bulb into the socket 5 Turn the bulb socket clockwise one quarter turn to install it in the lamp assembly 6 Reinstall the CHMSL assem...

Page 308: ...act your dealer Electrical System Electrical System Overload The vehicle has fuses and circuit breakers to protect against an electrical system overload When the current electrical load is too heavy t...

Page 309: ...using the windshield wipers If the overload is caused by an electrical problem and not snow or ice be sure to get it fixed Fuses and Circuit Breakers The wiring circuits in the vehicle are protected...

Page 310: ...es relays and features shown Mini Fuse Usage 3 Right Stop Turn Trailer 4 Spare 5 Spare 6 Fuel System Control Module Ignition 7 Body Control Module 5 8 Body Control Module 7 9 Body Control Module 4 10...

Page 311: ...ition Glow Plug Module 31 Transmission Control Module Ignition 32 Transmission Control Module Battery 33 Spare 34 Spare 35 Fuel Operated Heater Module 36 Fuel System Control Module Battery 51 Left Hig...

Page 312: ...2 Pre Mini Fuse Usage 78 Engine Control Module Powertrain 79 Even Ignition Injectors J Case Fuse Usage 1 ABS Motor 2 ABS Module 41 Spare 42 Trailer Wiring 43 Fan High 44 Starter Solenoid 45 Engine Co...

Page 313: ...be equipped with all of the fuses relays and features shown Mini Fuse Usage F1 Empty F2 Steering Wheel Sensor F3 Auxiliary Parking Lamps Cut Away F4 Front Park Lamps F5 Trailer Park Lamps F6 Upfitter...

Page 314: ...tion and Air Conditioning 1 F15 Empty Mini Fuse Usage F17 Outside Rearview Mirror Heater F18 Rear Window Defogger F19 Compass F20 Radio Chime XM Satellite Radio If Equipped F21 Remote Function Actuato...

Page 315: ...37 Empty F38 Empty J Case Fuse Usage F16 Upfitter Auxiliary 1 F24 Empty F28 Upfitter Auxiliary 2 Reading Lamps F29 Rear Blower Relays Usage K1 Run High Current Micro K2 Empty High Current Micro K3 Par...

Page 316: ...tires The resulting crash could cause serious injury Check all tires frequently to maintain the recommended pressure Tire pressure should be checked when the tires are cold Overinflated tires are more...

Page 317: ...meet or exceed all federal safety guidelines C DOT Department of Transportation The Department of Transportation DOT code indicates that the tire is in compliance with the U S Department of Transporta...

Page 318: ...afety guidelines This does not apply to Goodyear LT225 75R16 G949 RSA and Goodyear LT225 75R16 G933 RSD commercial truck tires C Dual Tire Maximum Load Maximum load that can be carried and the maximum...

Page 319: ...tire height to width measurements For example if the tire size aspect ratio is 75 as shown in item C of the illustration it would mean that the tire s sidewall is 75 percent as high as it is wide D C...

Page 320: ...re If two numbers are given as in the example 120 116 then this represents the load index for single versus dual wheel usage single dual The speed rating is the maximum speed a tire is certified to ca...

Page 321: ...Tire Identification Number TIN an alphanumeric designator which can also identify the tire manufacturer production plant brand and date of production GVWR Gross Vehicle Weight Rating See Vehicle Load...

Page 322: ...light duty trucks and multipurpose vehicles Recommended Inflation Pressure Vehicle manufacturer s recommended tire inflation pressure as shown on the tire placard See Tire Pressure on page 10 57 and V...

Page 323: ...showing the vehicle capacity weight and the original equipment tire size and recommended inflation pressure See Tire and Loading Information Label under Vehicle Load Limits on page 9 10 Tire Pressure...

Page 324: ...old tire inflation pressure matches the recommended pressure on the Tire and Loading Information label no further adjustment is necessary If the inflation pressure is low add air until the recommended...

Page 325: ...s not operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a malfunction the telltale will flash for approximately one minute and t...

Page 326: ...uttons tire pressure levels can be viewed For additional information and details about the DIC operation and displays see Driver Information Center DIC on page 5 28 and Tire Messages on page 5 40 The...

Page 327: ...n The TPMS sensor matching process was not done or not completed successfully after rotating the tires The malfunction light and the DIC message should go off after successfully completing the sensor...

Page 328: ...ON RUN with the engine off 3 Press the Remote Keyless Entry RKE transmitter s LOCK and UNLOCK buttons at the same time for approximately five seconds The horn sounds twice to signal the receiver is i...

Page 329: ...ading Information label Tire Inspection We recommend that the tires including the spare tire if the vehicle has one be inspected for signs of wear or damage at least once a month Replace the tire if T...

Page 330: ...the Tire Pressure Monitor System See Tire Pressure Monitor Operation on page 10 60 Check that all wheel nuts are properly tightened See Wheel Nut Torque under Capacities and Specifications on page 12...

Page 331: ...enly if they are rotated See Tire Inspection on page 10 63 and Tire Rotation on page 10 63 Also see Maintenance Schedule on page 11 3 WARNING If the vehicle is operated with a tire that is underinflat...

Page 332: ...ubstances that can deteriorate rubber Parking for an extended period can cause flat spots on the tires that may result in vibrations while driving When storing a vehicle for at least a month remove th...

Page 333: ...new the vehicle included a spare tire and wheel assembly with a similar overall diameter as the road tires and wheels so it is all right to drive on it The spare tire was developed for use on this veh...

Page 334: ...eptable level of performance and safety if tires not recommended for those wheels are selected This increases the chance of a crash and serious injury Only use GM specific wheel and tire systems devel...

Page 335: ...t course For example a tire graded 150 would wear one and a half 1 times as well on the government course as a tire graded 100 The relative performance of tires depends upon the actual conditions of t...

Page 336: ...possible tire failure Wheel Alignment and Tire Balance The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance Adjustments to wheel...

Page 337: ...re chains used on a vehicle without the proper amount of clearance can cause damage to the brakes suspension or other vehicle parts The area damaged by the tire chains could cause you to lose control...

Page 338: ...a front tire fails the flat tire creates a drag that pulls the vehicle toward that side Take your foot off the accelerator pedal and grip the steering wheel firmly Steer to maintain lane position and...

Page 339: ...g flashers See Hazard Warning Flashers on page 6 4 WARNING Changing a tire can be dangerous The vehicle can slip off the jack and roll over or fall causing injury or death Find a level place to change...

Page 340: ...for a 15 passenger seating arrangement is secured on the rear floor on the passenger side of the vehicle Remove the retaining wing bolt and lift it out of the mounting bracket to access the equipment...

Page 341: ...e hoist extension end through the hole in the rear bumper 2 Be sure the hoist extension end connects to the hoist shaft The chiseled end of the extension is used to lower the spare tire 3 Turn the whe...

Page 342: ...aps loosen them by turning the wheel wrench counterclockwise The wheel nut caps are designed to remain with the center cap Remove the center cap If the wheel has a smooth center piece place the chisel...

Page 343: ...andle B two jack handle extensions D and the wheel wrench E Front Position Front Position Rear Position Rear Alternative Position Diesel Vehicles 4 Position the jack under the vehicle as shown The fro...

Page 344: ...the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall To help avoid personal injury and vehicle damage be sure to fit the jack lift head into the prope...

Page 345: ...he nuts might come loose The vehicle s wheel could fall off causing a crash 9 Put the wheel nuts back on with the rounded end of the nuts toward the wheel Tighten each wheel nut by hand until the whee...

Page 346: ...tightened with a torque wrench to the proper torque specification after replacing Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts See C...

Page 347: ...tached 3 Pull the wheel toward the rear of the vehicle keeping the cable tight 4 Put the chisel end of the hoist extension on an angle through the hole in the rear door frame above the bumper 5 Raise...

Page 348: ...beginning this procedure read all the instructions Failure to read and follow the instructions could damage the hoist assembly and you and others could get hurt Read and follow the instructions liste...

Page 349: ...r the spare tire with the other hand If the spare tire is hanging from the cable assembly the wheel wrench onto the hoist extension and insert the chisel end of the hoist extension into the hoist shaf...

Page 350: ...speeds up to 112 km h 70 mph at the recommended inflation pressure so you can finish your trip Have the damaged or flat road tire repaired or replaced as soon as you can and installed back onto the ve...

Page 351: ...you do not want You would not be able to start your vehicle and the bad grounding could damage the electrical systems To avoid the possibility of the vehicles rolling set the parking brake firmly on...

Page 352: ...on you If you accidentally get it in your eyes or on your skin flush the place with water and get medical help immediately WARNING Fans or other moving engine parts can injure you badly Keep your han...

Page 353: ...od battery Use a remote negative terminal if the vehicle has one Do not let the other end touch anything until the next step The other end of the negative cable does not go to the dead battery It goes...

Page 354: ...od battery and run the engine for a while 10 Try to start the vehicle that had the dead battery If it will not start after a few tries it probably needs service Notice If the jumper cables are connect...

Page 355: ...cle 5 Return the remote positive terminal cover to its original position Towing Towing the Vehicle Notice To avoid damage the disabled vehicle should be towed with all four wheels off the ground Care...

Page 356: ...towing capacity of the towing vehicle Be sure to read the tow vehicle manufacturer s recommendations What is the distance that will be travelled Some vehicles have restrictions on how far and how long...

Page 357: ...f its wheels on the ground Dolly Towing Rear Towing Rear Wheels Off the Ground Two Wheel Drive Vehicles Use the following procedure to tow the vehicle from the rear 1 Attach the dolly to the tow vehic...

Page 358: ...ivetrain components Do not tow an all wheel drive vehicle with any of its wheels on the ground Appearance Care Exterior Care Washing the Vehicle To preserve the vehicle s finish wash it often and out...

Page 359: ...the vehicle as soon as possible If necessary use non abrasive cleaners that are marked safe for painted surfaces to remove foreign matter Occasional hand waxing or mild polishing should be done to re...

Page 360: ...inted surfaces on the vehicle Wheels and Trim Aluminum or Chrome Use a soft clean cloth with mild soap and water to clean the wheels After rinsing thoroughly with clean water dry with a soft clean tow...

Page 361: ...an develop Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement make sure the body repair shop applies anti corrosion material to parts repaired or replaced to r...

Page 362: ...s and windows To prevent damage do not clean the interior using the following cleaners or techniques Never use a razor or any other sharp object to remove a soil from any interior surface Never use a...

Page 363: ...he soil to the cleaning cloth 5 If the soil is not completely removed use a mild soap solution followed only by club soda or plain water If the soil is not completely removed it may be necessary to us...

Page 364: ...safety belts only with mild soap and lukewarm water Floor Mats WARNING If a floor mat is the wrong size or is not properly installed it can interfere with the pedals Interference with the pedals can c...

Page 365: ...it is sold It is the responsibility of the owner to have all required maintenance performed Your dealer has trained technicians who can perform required maintenance using genuine replacement parts Th...

Page 366: ...mmended Fuel on page 9 40 Refer to the information in the Maintenance Schedule Additional Required Services Normal chart The Additional Required Services Severe are for vehicles that are Mainly driven...

Page 367: ...e reset Your trained dealer technician can perform this work If the engine oil life system is reset accidentally service the vehicle within 5 000 km 3 000 mi since the last service Reset the oil life...

Page 368: ...isually inspect exhaust system and nearby heat shields for loose or damaged parts Lubricate body components See Exterior Care on page 10 92 Check starter switch See Starter Switch Check on page 10 34...

Page 369: ...Black plate 5 1 GMC Savana Owner Manual 2012 2nd 11 11 11 Service and Maintenance 11 5 I n f o r ma t i o nP r o v i d e db y...

Page 370: ...e as needed b Or every four years whichever comes first c Do not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid C...

Page 371: ...Black plate 7 1 GMC Savana Owner Manual 2012 2nd 11 11 11 Service and Maintenance 11 7 I n f o r ma t i o nP r o v i d e db y...

Page 372: ...ercome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case and should be replaced d Or every five years whichever comes first See Cooling S...

Page 373: ...ntain a battery with full cranking power Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion free Belts Belts may need...

Page 374: ...r ride Signs of wear may include steering wheel vibration bounce sway while braking longer stopping distance or uneven tire wear As part of the multi point inspection trained dealer technicians can vi...

Page 375: ...adjusted include pulling improper vehicle handling or unusual tire wear Your dealer has the required equipment to ensure proper wheel alignment Windshield For safety appearance and the best viewing k...

Page 376: ...the proper SAE viscosity grade ACDelco dexos1 Synthetic Blend is recommended See Engine Oil on page 10 7 Engine Coolant 50 50 mixture of clean drinkable water and use only DEX COOL Coolant See Engine...

Page 377: ...Front and Rear Axle SAE 75W 90 Synthetic Axle Lubricant GM Part No 89021677 in Canada 89021678 Transfer Case DEXRON VI Automatic Transmission Fluid One Piece Propshaft Slip Yoke Spline Two Piece Prop...

Page 378: ...n Replacement parts identified below by name part number or specification can be obtained from your dealer Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter 15950115 A3097C Engine Oil...

Page 379: ...ance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance recei...

Page 380: ...Black plate 16 1 GMC Savana Owner Manual 2012 2nd 11 11 11 11 16 Service and Maintenance Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y...

Page 381: ...Black plate 17 1 GMC Savana Owner Manual 2012 2nd 11 11 11 Service and Maintenance 11 17 Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y...

Page 382: ...Black plate 18 1 GMC Savana Owner Manual 2012 2nd 11 11 11 11 18 Service and Maintenance Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y...

Page 383: ...IN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This code iden...

Page 384: ...Lubricants on page 11 12 for more information Application Capacities Metric English Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount see the refrigerant la...

Page 385: ...9 L 33 0 gal Passenger and Cargo 117 3 L 31 0 gal 4 039 mm 159 inch wheelbase or 4 496 mm 177 inch wheelbase only Transmission Fluid Pan Removal and Filter Replacement 4 SPD 4L60 E 4 7 L 5 0 qt 6 SPD...

Page 386: ...chnical Data Engine Specifications Engine VIN Code Transmission Spark Plug Gap 4 3L V6 X Automatic 1 52 mm 0 060 in 4 8L V8 A Automatic 1 02 mm 0 040 in 5 3L V8 4 Automatic 1 02 mm 0 040 in 6 0L V8 G...

Page 387: ...Owner Manual 2012 2nd 11 11 11 Technical Data 12 5 Engine Drive Belt Routing V6 Engines V8 Engines If the vehicle has a diesel engine see the Duramax diesel supplement for more information I n f o r m...

Page 388: ...Black plate 6 1 GMC Savana Owner Manual 2012 2nd 11 11 11 12 6 Technical Data 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 389: ...cle Data Recording and Privacy 13 14 Event Data Recorders 13 15 OnStar 13 16 Navigation System 13 16 Radio Frequency Identification RFID 13 16 Radio Frequency Statement 13 16 Customer Information Cust...

Page 390: ...continue to remain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Auto Line P...

Page 391: ...ost jurisdictions because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1 800 207 0685 or...

Page 392: ...011 52 53 29 0801 Customer Assistance for Text Telephone TTY Users To assist customers who are deaf hard of hearing or speech impaired and who use Text Telephones TTYs GMC has TTY equipment available...

Page 393: ...asily Find the GMC recommended maintenance services for your vehicle GM Mobility Reimbursement Program This program is available to qualified applicants for cost reimbursement of eligible aftermarket...

Page 394: ...or driver if they decide the claims are made too often or the same type of claim is made many times Services Provided Emergency Fuel Delivery Delivery of enough fuel for the vehicle to get to the near...

Page 395: ...other fuels are not provided through this service Lock Out Service Vehicle registration is required Trip Routing Service Limit of six requests per year Trip Interruption Benefits and Assistance Must b...

Page 396: ...nty Coverage period in Canada extended powertrain and or hybrid specific warranties in both the U S and Canada The Courtesy Transportation program is no longer available for cutaway vehicles Several C...

Page 397: ...ight warranty repair Rental reimbursement will be limited and must be supported by original receipts This requires that you sign and complete a rental agreement and meet state provincial local and ren...

Page 398: ...ed are from undamaged sections of the vehicle A recycled original equipment GM part may be an acceptable choice to maintain the vehicle s originally designed appearance and safety performance however...

Page 399: ...r OEM parts or Genuine Manufacturer replacement parts Read the lease carefully as you may be charged at the end of the lease for poor quality repairs If a Crash Occurs If there has been an injury call...

Page 400: ...pany is paying for the repairs you are not obligated to accept a repair valuation based on that insurance company s collision policy repair limits as you have no contractual limits with that company I...

Page 401: ...ects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform the National Highway Traffic S...

Page 402: ...ch or write General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 Vehicle Data Recording and Privacy This GM vehicle has a number of...

Page 403: ...ituation occurs no data is recorded by the EDR under normal driving conditions and no personal data e g name gender age and crash location is recorded However other parties such as law enforcement cou...

Page 404: ...or functions such as tire pressure monitoring and ignition system security as well as in connection with conveniences such as key fobs for remote door locking unlocking and starting and in vehicle tra...

Page 405: ...a live Advisor for Emergency Security Navigation Connection and Diagnostic Services The OnStar system status light is next to the OnStar buttons If the status light is Solid Green System is ready Fla...

Page 406: ...le location and can provide critical information to emergency personnel The Advisor is also trained to offer critical assistance in emergency situations Security OnStar provides services like Stolen V...

Page 407: ...dbye Exits voice commands Get My Destination 1 Push X System responds OnStar ready then a tone 2 Say Get my destination System responds with miles to the destination then responds with OnStar ready th...

Page 408: ...y My Number System responds Your OnStar Hands Free Calling number is End a Call Push X System responds Call ended Store a Name Tag for Speed Dialing 1 Push X System responds OnStar ready 2 Say Store S...

Page 409: ...information that vehicle ownership has changed OnStar may send a voice message to the vehicle requesting updated account information Reactivation for Subsequent Owners Push Q and follow the prompts t...

Page 410: ...ion or jamming See Radio Frequency Statement on page 13 16 for information regarding Part 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS GEN 210 220 310 Servic...

Page 411: ...f continuously for five days After five days OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle Global Positioning System GPS Obstruction of the GPS can occur in...

Page 412: ...rate if the battery is discharged or disconnected Add on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle Do not add any electrical equipment See Ad...

Page 413: ...5 17 On Off Switch 3 27 Passenger Status Indicator 5 19 Readiness Light 5 16 Servicing Airbag Equipped Vehicles 3 35 System Check 3 19 All Wheel Drive 10 30 9 33 AM FM Radio 7 7 Anti theft Alarm Syst...

Page 414: ...37 License Plate Lamps 10 41 Taillamps 10 39 Buying New Tires 10 66 C Calibration 5 5 California Fuel Requirements 9 41 Perchlorate Materials Requirements 10 3 Warning 10 2 Canadian Vehicle Owners ii...

Page 415: ...ce Publications Ordering Information 13 12 Customer Satisfaction Procedure 13 1 D Damage Repair Collision 13 10 Danger Warnings and Cautions iv Data Recorders Event 13 15 Daytime Running Lamps DRL 6 3...

Page 416: ...12 5 Exhaust 9 24 Fan 10 25 Heater 9 20 Oil Life System 10 10 Oil Messages 5 36 Oil Pressure Gauge 5 13 Overheating 10 23 Power Messages 5 37 Pressure Light 5 26 Running While Parked 9 25 Starting 9...

Page 417: ...5 14 Engine Oil Pressure 5 13 Fuel 5 12 Odometer 5 12 Speedometer 5 12 Trip Odometer 5 12 Voltmeter 5 15 Warning Lights and Indicators 5 10 General Information Service and Maintenance 11 1 Towing 9 45...

Page 418: ...20 Messages 5 37 Reading 6 6 Taillamps 10 39 Lamps Bulb Replacement 10 39 Lap Shoulder Belt 3 12 LATCH System Replacing Parts after a Crash 3 54 LATCH Lower Anchors and Tethers for Children 3 47 Ligh...

Page 419: ...rbag System 5 39 Anti theft Alarm System 5 39 Battery Voltage and Charging 5 34 Brake System 5 34 Compass 5 34 Door Ajar 5 34 Engine Cooling System 5 35 Engine Oil 5 36 Engine Power 5 37 Fuel System 5...

Page 420: ...ngine 10 23 Overview OnStar 14 1 P Park Shifting Into 9 21 Shifting Out of 9 22 Parking Brake 9 34 Brake and P Park Mechanism Check 10 35 Over Things That Burn 9 23 Passenger Airbag Status Indicator 5...

Page 421: ...hicle Start 2 5 Replacement Bulbs 10 42 Replacement Parts Airbags 3 37 Maintenance 11 14 Replacing Airbag System 3 37 Replacing LATCH System Parts after a Crash 3 54 Replacing Safety Belt System Parts...

Page 422: ...General Information 11 1 Parts Identification Label 12 1 Publications Ordering Information 13 12 Scheduling Appointments 13 8 Vehicle Messages 5 39 Servicing the Airbag 3 35 Shift Lock Control Functio...

Page 423: ...10 51 Tires cont d Terminology and Definitions 10 54 Uniform Tire Quality Grading 10 68 Wheel Alignment and Tire Balance 10 70 Wheel Replacement 10 70 When It Is Time for New Tires 10 65 Tow Haul Mod...

Page 424: ...9 Voltmeter Gauge 5 15 W Warning Brake System Light 5 23 Warning Lights Gauges and Indicators 5 10 Warnings iv Cautions and Danger iv Hazard Flashers 6 4 Washer Fluid 10 26 Wheels Alignment and Tire B...

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