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Section 8
Customer Assistance Information
Customer Assistance and Information
. . . . . . . . . . . 8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-6
GM Mobility Reimbursement Program . . . . . . . . . . . 8-7
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-7
Scheduling Service Appointments . . . . . . . . . . . . . 8-10
Courtesy Transportation Program . . . . . . . . . . . . . . 8-10
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 8-12
Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . . 8-15
Reporting Safety Defects to the United States
Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Reporting Safety Defects to General Motors . . . 8-16
Service Publications Ordering Information . . . . . 8-16
Vehicle Data Recording and Privacy
. . . . . . . . . . . . . 8-17
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
OnStar
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Radio Frequency Identification (RFID) . . . . . . . . . 8-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-19
8-1
Summary of Contents for 2010 GMC Yukon/Yukon XL
Page 6: ...2 NOTES vi...
Page 8: ...Instrument Panel United States version shown Canada similar 1 2...
Page 38: ...2 NOTES 1 32...
Page 72: ...Put someone on it Get it up to speed Then stop the vehicle The rider does not stop 2 34...
Page 142: ...2 NOTES 2 104...
Page 432: ...2 NOTES 5 70...
Page 560: ...2 NOTES 6 128...
Page 576: ...Maintenance Record cont d Date Odometer Reading Serviced By Services Performed 7 16...
Page 577: ...Maintenance Record cont d Date Odometer Reading Serviced By Services Performed 7 17...
Page 578: ...Maintenance Record cont d Date Odometer Reading Serviced By Services Performed 7 18...
Page 598: ...2 NOTES 8 20...