4
•
Malfunctions und Remedies
`
If your LEUCHTIE is not working correctly, please check the following or contact us directly.
Malfunction
Potential cause
Remedy
Loose contact
Battery pack and tube are
poorly connected.
Check whether the battery pack and the tube are fully
connected (the transparent plug socket needs to be
completely inserted into the battery pack). Check
whether the contact springs are touching the
batteries in a straight way or whether they are bent.
Apply some approved contact spray (Dexoit Gold) to
the battery poles.
Flashing LEDs
Batteries are empty
Recharge immediately via USB charging station, until
both green and red lights.
LEUCHTIE is
not working
Battery pack and tube are
not connected correctly
Firmly press both parts together as far as it can go
(
see figure page 1).
Batteries are empty
Recharge immediately via USB charging station, until
both green and red lights.
Charging
process is not
successful
Charging contacts are
dirty
Check / Clean the magnetic contacts.
Metal parts sticking to the magnets can be removed
easily using adhesive tape.
Battery pack and tube are
not connected correctly
Check whether the battery pack and the tube are fully
connected (the transparent plug socket needs to be
completely inserted into the battery pack).
Batteries are defective
Replace the batteries with new ones of the same type
(NiMH batteries, type AAA 1,2 V cell voltage, low
self-discharge). Available at www.glowdoggie.com
Spare parts
When required, you can obtain spare parts directly from us.
Warranty
The Glowdoggie®Leuchtie® has a 2 year warranty. The rechargeable battery pack has a 6 month
warranty. Within the framework of the respective legally applicable warranty we will repair all defects,
which can be proven to have been caused by material or manufacturing defects. Excluded from this
warranty are all defects caused by improper use, non-observance of this manual, leaked batteries
and wear from using the product. Further claims are excluded; there will not be any liability for con-
sequential damages. Opening the product (except for activating and battery changes) and other inter-
ferences by unauthorized persons will automatically void the warranty. Repairs or the replacement of
parts will not extend the original warranty.
In case of a warranty claim, please us at
.
Manufactured in Germany by:
trends and more GmbH
Tel. (+49) (0) 961 470 8 474
Hammerweg 123
E-Mail: [email protected]
D- 92637 Weiden
URL: www.leuchtie.de
UST-ID:
DE 265028845
